iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%74+47Reliability 28%55+15.5Replies to reviews 8%72+5.9Momentum penalty72−2.8Experts Score= 66Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 53 wrongful termination lawyersiPosition by Experts Score among all companies we track in this category. · better than 13%
4.8★★★★★79 Google reviews · 10 photos
95%five-star reviews
4.60★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate MacDonald Hoague & Bayless 4.8 out of 5 based on 79 reviews, with the owner responding to 15% of them. Clients frequently praise the firm's responsiveness, detailed communication, and success in handling immigration and employment cases. A recurring criticism among low-star reviewers involves dismissive front desk interactions, high consultation fees, and difficulties securing appointments.
Google rating: 4.8 out of 5 from 79 reviews (95% five-star).
Reviews on this page: 79 Google reviews (74 with written comments).
Owner responses: the business replied to 15% of reviews.
Score profile vs other wrongful termination lawyers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
This companyWrongful Termination Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MacDonald Hoague & Bayless (MHB): 74/100 on this factor. Category median: 88.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MacDonald Hoague & Bayless (MHB): 55/100 on this factor. Category median: 82.C
55
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MacDonald Hoague & Bayless (MHB): 72/100 on this factor. Category median: 100.B
72
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MacDonald Hoague & Bayless (MHB): 72/100 on this factor. Category median: 84.B
72
Bar = this company · dark tick = category median.
Star ratings
79 Google reviews we collected
4.8of 5
5 stars7595%
4 stars00%
3 stars00%
2 stars00%
1 star45%
Praise vs complaints
Phrases our text analysis found in 74 written reviews
97%praise
Praise19597%
Complaints73%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5025%
Would recommend4723%
Speed & response3718%
Quality & results2512%
Communication199%
Honesty & trust199%
Price & value52%
What customers talk about
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’re professional, easy to communicate with, and always take the time to explain what’s going on and what to expect next.”
“I highly recommend McDonald Law Firm in Seattle for immigration matters.”
“I would not recommend them.”
“Anna and her team have been responsive and very helpful throughout the process.”
“Had an excellent experience with Sandy, Kirsten, and the team.”
“I’m honestly shocked by such terrible customer service.”
“Lola’s expertise, clear communication, and steady help kept me reassured every step of the way.”
“I’m really grateful for their help and would definitely recommend McDonald Law Firm to anyone looking for a trustworthy immigration attorney.”
“The cost is also very reasonable.”
People customers mention
Lola20 reviews
Sandy11 reviews
Kirsten8 reviews
Hailey7 reviews
Zakharova6 reviews
Deal4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJohn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
If I could, I would give them zero stars. Over roughly three years, I contacted the firm and submitted intake information several times, but was repeatedly declined—even as my workplace issues escalated to termination. I was quoted $750 for a one-hour consultation, with no guarantee of representation. That…
TtonyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend McDonald Law Firm in Seattle for immigration matters. Attorney Anna Deal and her team have been great to work with. They’re professional, easy to communicate with, and always take the time to explain what’s going on and what to expect next.
You can tell they really know immigration law and care…
KKendra5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Andrew was absolutely amazing to work with. He made us feel at ease and took a tremendous amount of stress off our plates. Thank you, Andrew!
RRavdeep2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had great experience with the team at MHB. Hailey and Lola were awesome , very responsive and detailed. They have helped me twice and it was great working with them. Highly recommended.
SSpandan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My case was a difficult one. Lola and her team provided sound legal advice, which eventually proved to be very helpful and lead to a successful i-485 case. Thanks Again!
YYuLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Lola Zakharova and the team at MacDonald Hoague & Bayless handled my employment-based green card from start to finish. When USCIS denied my case in error, Lola and her team filed a motion that got it reopened within a month, and the case was approved shortly after. Knowledgeable, responsive, and steady throughout a stressful process. Highly recommend.
If I could, I would give them zero stars. Over roughly three years, I contacted the firm and submitted intake information several times, but was repeatedly declined—even as my workplace issues escalated to termination. I was quoted $750 for a one-hour consultation, with no guarantee of representation. That experience left me feeling they prioritize financially attractive cases over helping people facing serious employment problems. I would not recommend them.
T
tony olivaLocal Guide · 14 reviewsiTotal number of Google reviews tony has written across all businesses on Google Maps, not just this one.
I highly recommend McDonald Law Firm in Seattle for immigration matters. Attorney Anna Deal and her team have been great to work with. They’re professional, easy to communicate with, and always take the time to explain what’s going on and what to expect next.
You can tell they really know immigration law and care about the people they’re helping. Anna and her team have been responsive and very helpful throughout the process. I’m really grateful for their help and would definitely recommend McDonald Law Firm to anyone looking for a trustworthy immigration attorney.
K
Kendra Fisher5 reviewsiTotal number of Google reviews Kendra has written across all businesses on Google Maps, not just this one.
I had great experience with the team at MHB. Hailey and Lola were awesome , very responsive and detailed. They have helped me twice and it was great working with them. Highly recommended.
S
Spandan Dutta2 reviewsiTotal number of Google reviews Spandan has written across all businesses on Google Maps, not just this one.
My case was a difficult one. Lola and her team provided sound legal advice, which eventually proved to be very helpful and lead to a successful i-485 case. Thanks Again!
Y
Yu HuangLocal Guide · 15 reviewsiTotal number of Google reviews Yu has written across all businesses on Google Maps, not just this one.
Lola Zakharova and the team at MacDonald Hoague & Bayless handled my employment-based green card from start to finish. When USCIS denied my case in error, Lola and her team filed a motion that got it reopened within a month, and the case was approved shortly after. Knowledgeable, responsive, and steady throughout a stressful process. Highly recommend.
Response from the owner · 4 months ago
thank you, Frank! It was a pleasure assisting you!
F
Fiodar Kazhamiaka2 reviewsiTotal number of Google reviews Fiodar has written across all businesses on Google Maps, not just this one.
Hi Nate - You inquired about getting legal assistance. We responded that we are at capacity and can't take new cases. We are sorry if you took this as being "dismissive."
V
Vlada Khavaldzhi5 reviewsiTotal number of Google reviews Vlada has written across all businesses on Google Maps, not just this one.
I cannot thank Lola and the entire team at MHB enough for their incredible support throughout my immigration journey. Going through both the H1B process and ultimately securing a Green Card is an incredibly long and stressful experience, but I always felt like I was in the best hands.
I am from Ukraine, and navigating the US immigration system can be very hard, but we got there—and we got there together. Lola’s expertise, clear communication, and steady help kept me reassured every step of the way. The dedication and professionalism of the whole MHB team made a big difference.
If you are looking for an immigration law firm that genuinely cares about its clients and delivers results, I highly recommend MHB. Thank you all so much for helping me reach this major milestone!
Response from the owner · 4 months ago
thank you, Vlada! we are very happy for you!
D
Denys MaksymenkoLocal Guide · 14 reviewsiTotal number of Google reviews Denys has written across all businesses on Google Maps, not just this one.
Very reliable and professional support during many years of my H1B and Green Card journey. They was clear, responsive, and detail-oriented at every step. The process felt well managed from start to finish. Highly recommended.
Response from the owner · 3 months ago
Thank you for the kind words, Denys! We are so happy for you!
