Google reviewers rate Macri's Italian Bakery 4.7 out of 5 based on 602 reviews, with the owner replying to 19 percent of comments. Customers frequently praise the quality of fresh pasta, wood-fired pizza, gelato, and various pastries, noting friendly staff and reasonable pricing for many items. Recurring criticisms include expired shelf cookies, inconsistent cake textures, automatic service fees for self-serve orders, and occasional stock shortages of specific items like breadsticks.
Google rating: 4.7 out of 5 from 602 reviews (85% five-star).
Reviews on this page: 602 Google reviews (420 with written comments, 78 with photos).
Owner responses: the business replied to 19% of reviews.
Most recent review: October 27, 2026.
Service: Wedding Cake Baker serving South Bend, Indiana.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.7
★★★★★
602 reviews on Google
5★509
4★50
3★14
2★9
1★20
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 420 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“1st time there, and the ladies behind the counter were very helpful in my decisions of what to get.”
“The treatment I received today was rude and disrespectful for no reason.”
“The bakery selection is worth it alone PLUS they serve alcohol.”
“Cookies 🍪 were old hard and very pricey!”
“I would definitely recommend come checking them out amazing deserts n good food”
“Needless to say, I will not return.”
“The food came out quickly and they called your name to pick it up at the counter.”
“Ordering ahead is probably your best bet unless you go during a slow time if you don’t want to deal with the hassle”
“Wonderful service and the clerk helping with our order had a terrific sense of humor and great customer service!”
“Blueberry donut was terrible I took one bite and threw it out the white cake still delicious I just won't purchase Donuts anymore”
“Honest and loveable people.”
“I called later to explain their error, left a phone number, and have still not received even a simple apology or acknowledgement.”
People customers mention
Carmela8 reviews
Italy6 reviews
Macris4 reviews
Alfredo4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
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Christina FischerLocal Guide · 160 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Macri's never disappoints. The food is delicious and the service is outstanding!! The Tuscan Panini is the BEST!!! We love the mozzarella sticks and cannolis, too.
Update: just as delicious as always!
Update 10/27/26:
If this was my first ever Tuscan Panini today, I would be hooked. Fantastic!! It was so good.
Order type: Dine in
Meal type: Lunch
Price per person: $10–20
Recommended dishes: Create Your Own Panini, Chocolate Cannoli, Mozzarella Sticks
Response from the owner · a year ago
Thank you so much for your kind words! We’re thrilled to hear you love the Tuscan Panini, mozzarella sticks, and cannolis — those are favorites around here too. We can’t wait to welcome you back for more delicious bites soon!
May LeonardLocal Guide · 66 reviewsiTotal number of Google reviews May has written across all businesses on Google Maps, not just this one.
The food was great. My husband and I have been there and ordered desserts which are very good.
The pasta we ordered was absolutely fantastic. We also had a pepperoni and ricotta pizza. The flavor was amazing. I have never had pizza with ricotta.
We could not decide what to try so we ordered a couple things. We had plenty to eat for a couple days. The serving of pasta was enough to share.
I can't comment on service because you order at a kiosk. I guess that way if it isn't ordered correctly it's your fault. I think the kiosk is in a bad location. It's in the way of looking at all the good pasta choices and seeing the menu. I don't want to stand at the kiosk and stare at it trying to decide while holding up the line.
The food came out quickly and they called your name to pick it up at the counter.
Order type: Dine in
Price per person: $30–40
Wait time: No wait
Paul LaffertyLocal Guide · 41 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Careful when buying cookies off their shelf. They were expired. 🤢
Response from the owner · 19 hours ago
Thank you for your feedback! Many of the cookies on the shelves in our grocery area are imported directly from Italy, where date labels are formatted differently than here in the U.S., which can sometimes lead to confusion when reading them. These products sell quickly, and we receive shipments frequently, so we would certainly appreciate the opportunity to look into this further. If the cookies were truly expired, we sincerely apologize. We just wish we had the chance to make it right for you! As a local, family-owned business, we truly care about our customers and are always happy to help. Please feel free to reach out to us directly anytime! ❤️
HannesandNicolene OlivierLocal Guide · 120 reviewsiTotal number of Google reviews HannesandNicolene has written across all businesses on Google Maps, not just this one.
I have now returned 2 times and will be back for more.
I have eaten several different pastries, they are all SOOOO GOOD! The pumpkin cheesecake unbelievably delicious 😋..
I ordered the large chicken bruschetta pizza and small pepperoni this past week, again delicious food.
Last but certainly not least is the Gelato OMG....just buy some, it is fantastic 100% 5+ stars place to stop, eat, and take with you.
Order type: Take out
Meal type: Dinner
Price per person: $10–20
Christine MooreLocal Guide · 40 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Great fun. Wonderful delivery. Nicest people. We always buy our bread here even though it's a drive from our house
Sometimes we treat ourselves to lunch
Noise level: Moderate noise
Parking options: Free parking lot, Free street parking
Danaé WirthLocal Guide · 45 reviewsiTotal number of Google reviews Danaé has written across all businesses on Google Maps, not just this one.
