Google reviewers rate Made in the Shade five out of five stars based on ninety-one reviews, noting that the owner replies to ninety-eight percent of feedback. Customers frequently describe the store as punctual and communicative, highlighting quick scheduling, prompt order fulfillment, and professional installation of various window treatments. Recurring themes include helpful guidance in selecting styles and colors, as well as the high quality of the final products. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 91 reviews (100% five-star).
Reviews on this page: 91 Google reviews (84 with written comments, 12 with photos).
Owner responses: the business replied to 98% of reviews.
Reviews from Google, shown as published (original wording, unedited).
DT
danielle thyen6 reviews
★★★★★
Great experience! Brent was super quick getting me on the schedule. We found what we needed and they arrived in a few weeks! Zack was awesome with a quick install and finished product is fantastic! Will call again for our next project!
Response from the owner · 3 days ago
Thank you, Danielle. We're glad Brent scheduled you quickly, the items arrived in a few weeks, and Zack completed a speedy install with a fantastic result. Thanks again for sharing, we look forward to helping with your next project.
We love the roller shades from Made in the Shade. They did a fantastic job and they look great. So easy to operate.
Response from the owner · 2 weeks ago
Jane, we're delighted your roller shades look great and operate so easily. Knowing they fit well in your home makes our day. Thank you for sharing your positive feedback.
Amber, we are thrilled the shades look great and that you are happy with them. Thank you for taking a moment to share your feedback. We appreciate it and hope to assist with any future window needs.
The new blinds from Made in the Shade were the true finishing touch to make my space feel sophisticated and modern. Brent was great to work with to choose the right style and color and he communicated everything I needed to know and expect about the process. Zach did a professional and thorough job on the installation. I couldn’t be more happy with the results.
Response from the owner · 3 weeks ago
Daniel, thank you for the fantastic review. We are so pleased Brent helped you choose the right style and color, and that Zach’s installation went smoothly. It means a lot to hear the blinds completed your space and that you are so happy with the results. We appreciate your feedback.
Brent with Made in the Shade was fantastic from start to finish. My project wasn’t exactly your typical window treatment job, I already had drapes for my new home but needed heavy-duty custom curtain rods for both my living room and kitchen, along with roller shades.
Brent was incredibly responsive, knowledgeable, and easy to work with throughout the entire process. Before finding him, I had contacted multiple other companies and simply did not receive the same level of service, responsiveness, or confidence that I experienced with Brent.
It is so refreshing to work with someone who communicates well, understands what you’re trying to accomplish, and makes the entire process easy.
Hire Brent! You will have no regrets. I would absolutely use Made in the Shade again and highly recommend him!
Quick response to my appointment request. Order arrived and was installed immediately. Product was beautiful and fit perfectly. Would highly recommend!
Response from the owner · 2 months ago
Thank you, Mary — we’re thrilled to hear the appointment, installation, and product all exceeded your expectations. It’s wonderful to know the piece fit perfectly and you’d recommend us. We appreciate your feedback and look forward to helping you again in the future.
We had a great experience with Made in the Shade! Brent replied promptly to our request for an appointment and he was really helpful with shade selection. The shades arrived sooner than expected and were expertly installed. Thank you!
Response from the owner · 2 months ago
Thank you for the wonderful 5-star review, Julie. We’re glad Brent was prompt and helpful with your shade selection and that the shades arrived early and were installed to your satisfaction. We appreciate your feedback and look forward to helping you again in the future.
Incredible experience from start to finish with Brent. Bought a new home and contacted him and he was out promptly and on time to offer suggestions and show me products promptly. He has a large selection of blinds, shades, shutters, and on hand samples to see fabrics and things to match any aesthetic you could imagine. But that’s just the first part, the real impressive part was the install. Incredibly professional and quick. He measured, leveled, and made sure the window treatments looked amazing. You won’t regret going with this company.
Response from the owner · 2 months ago
Thank you, Bryan! We're so glad to hear about your incredible experience with Brent and our selection of products. It's wonderful to know that the installation met your expectations as well. We appreciate your kind words and support!
Brent was extremely knowledgeable and professional to deal with. No surprises. Just honest, trustworthy and above board dealings from the start to the finished product. We are extremely happy with everything about Brent and his company, Made In The Shade.
Response from the owner · 3 months ago
Thank you so much for your wonderful review, Beverly & Wayne. We're thrilled Brent and Made In The Shade exceeded your expectations with honest, professional service and a quality finished product. We'll be sure to pass along your kind words to Brent and the team. We appreciate your trust and recommendation.