iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%84+21.9Value 15%100+15.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#158 of 191 pet photographyiPosition by Experts Score among all companies we track in this category. · better than 17%
5.0★★★★★123 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Madison Thomson Photography five stars, highlighting her professionalism, punctuality, and effective communication throughout the booking process. Clients frequently praise her ability to direct children and manage large groups, noting that she provides ideas, uses a client closet, and delivers photos quickly. Recurring themes include a relaxed atmosphere and creative posing techniques that capture natural moments. The few low-star reviews consist of brief, non-specific feedback that does not indicate a clear pattern of service issues.
Google rating: 5.0 out of 5 from 123 reviews (99% five-star).
Reviews on this page: 123 Google reviews (117 with written comments, 9 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 8, 2026.
Service: Pet Photographer serving Fresno, California.
Data from Google, last updated October 29, 2026.
Score profile vs other pet photography
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Madison Thomson PhotographyPet Photography median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Madison Thomson Photography: 95/100 on this factor. Category median: 99.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Madison Thomson Photography: 84/100 on this factor. Category median: 99.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Madison Thomson Photography: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Madison Thomson Photography: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Madison Thomson Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
123 Google reviews we collected
5.0of 5
5 stars12299%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 117 written reviews
99%praise
Praise18199%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4625%
Would recommend4223%
Quality & results3217%
Speed & response3117%
Communication2111%
Honesty & trust84%
Price & value32%
What customers talk about
We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The photo session felt light and relaxing, and she was professional throughout.”
“I highly recommend working with her for any and all family style photos!”
“During the session she did an amazing job with keeping the girls focused as well as our pup!”
“She was super easygoing and friendly 🩷 she was super patient with my toddler and infant, and myself lol The photos were incredible and delivered super fast!”
“Madison was so easy to work with and made everyone feel so comfortable.”
“She always gets the best of us, I love her natural style, our photos always feel unique and honest which is exactly how I want to remember these years.”
“…n other photographers in town, and in my opinion, makes it much more affordable to become a repeat customer and capture your children, family, and lif…”
People customers mention
Maddie31 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKimberly5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had such a great experience with Madison! The photo session felt light and relaxing, and she was professional throughout. For the first time, I had too many good pictures to choose from. I’ve had so much fun adding my new photos to my work bios and social media profiles. I highly recommend her!
Great price
MMicoel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Maddie is the best and worth every penny! We love her work and what she captures, but the experience is amazing too! Leading up to your session she reaches out to you and provides ideas and lets you know what to expect. She is fantastic with kids! We have used her for newborn sessions and mini sessions. She is extra…
Reasonable price
SStephanieLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience with Madison Thomson. Our extended family session involved 16 people --from preschoolers to grandparents--, and Madison handled our group well. She was very patient, engaging, and accommodating. Thanks so much!
MMaria1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Madison is an excellent photographer. She has lots of ideas, very talented and very creative.
CCatherine4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This was my first time shooting with Maddie and I cannot wait to book my next session with her! She was super easygoing and friendly 🩷 she was super patient with my toddler and infant, and myself lol The photos were incredible and delivered super fast!
CCindy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Madison was so easy to work with and made everyone feel so comfortable. She captured our special day with her creativity and ability to see details. I would recommend her to my family and friends!
I had such a great experience with Madison! The photo session felt light and relaxing, and she was professional throughout. For the first time, I had too many good pictures to choose from. I’ve had so much fun adding my new photos to my work bios and social media profiles. I highly recommend her!
Price assessment: Great price
M
Micoel Patten2 reviewsiTotal number of Google reviews Micoel has written across all businesses on Google Maps, not just this one.
Maddie is the best and worth every penny! We love her work and what she captures, but the experience is amazing too! Leading up to your session she reaches out to you and provides ideas and lets you know what to expect. She is fantastic with kids! We have used her for newborn sessions and mini sessions. She is extra special with new mamas and makes the experience wonderful especially for tired new parents. We love Maddie!
Price assessment: Reasonable price
S
Stephanie ValdezLocal Guide · 11 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
We had a great experience with Madison Thomson. Our extended family session involved 16 people --from preschoolers to grandparents--, and Madison handled our group well. She was very patient, engaging, and accommodating. Thanks so much!
M
Maria Rivas1 reviewiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
This was my first time shooting with Maddie and I cannot wait to book my next session with her! She was super easygoing and friendly 🩷 she was super patient with my toddler and infant, and myself lol The photos were incredible and delivered super fast!
C
Cindy Pickens1 reviewiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Madison was so easy to work with and made everyone feel so comfortable. She captured our special day with her creativity and ability to see details. I would recommend her to my family and friends!
Response from the owner · a year ago
Thank you so much for your kind words! I loved being part of your special day and capturing all those meaningful little details. It means so much to me that you felt comfortable in front of the camera—that’s always my goal. I’m so grateful for your recommendation!
L
Laura Martina1 reviewiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
She has taken my favorite family photos. She is so good a posing and directing wiggly kids to get a great picture. We love Maddie.
Response from the owner · a year ago
Thank you so much for the sweet words! It was such a pleasure working with your family, and I’m so glad I could capture some of your favorite moments. Kids definitely keep things interesting, and I love working with them to get those perfect shots. Can’t wait to work with you again!
K
Kim Hopper3 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Madison was organized and responsive from start to finish! We booked her very last minute and she quickly sent me a questionnaire to collect the details about our family and photo shoot preferences. Madison not only read our responses, but she also showed up to our photoshoot understanding family dynamics and addressing people by name . Madison was brilliant with the kids and even brought them a special toy. I would recommend Madison to every family!
Response from the owner · a year ago
I understand wanting to book a last minute extended family session when you realize everyone is together finally! Thanks for trusting me to capture your crew!
S
Sara Baronian5 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Maddie was such a delight to work with! She runs a tight schedule but makes you feel like you have all the time in the world to get every precious shot that you want. She knows exactly how to keep the kids in order for fun and stress-free family photos. The gallery was delivered so quickly and the photos were of course beautiful. Maddie’s expertise really shines through in every step of the process and I will definitely work with her again for a variety of our family’s portrait needs.
Response from the owner · a year ago
Thank you so much for your kind words! It was such a joy photographing your family, and I’m so glad the experience felt fun and stress-free—that’s always my goal! Your little ones were amazing, and I loved capturing all of those sweet moments for you. I can’t wait to work with you again and document more of your family’s beautiful story!