Experts Reviews · Company report
Maertin Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Maertin Heating & Cooling

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 351 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maertin Heating & Cooling is better than 96% of boiler installers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maertin Heating & Cooling is better than 94% of boiler installers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maertin Heating & Cooling is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maertin Heating & Cooling is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maertin Heating & Cooling is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maertin Heating & Cooling is better than 58% of boiler installers.C
58

Reviews for your job

Customers hired Maertin Heating & Cooling for 8 kinds of job.

Maertin Heating & Cooling for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$318
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “A/C system maintenance”

Ken12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always have had good experience with Maertin. From the first call to work completion, everyone is knowledgeable and great communicators. Rich knows his work very well, professional, and good communicator.

Paid $2,000+Reasonable priceA/C system maintenance
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had my A/C system replaced . I've got nothing but great things to say about the experience. Ive been a Maertin customer since about 2004 when someone else installed a new Trane furnace for me and I had problems with it . The guys that installed it couldn't solve it so I called Maertin and Scott came out . One…

Paid $2,000+Great priceA/C system maintenance
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have been regular customers ever since another HVAC service tried to convince my wife that he thought he heard a bearing going out. (She wasn't buying what he was selling.) We had a lot of bearings in our farm machinery when I was growing up, and I knew very well what a bad bearing sounded like and that wasn't…

Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was very pleased with the service of Maertin Heating. Techs were professional and courteous. Would recommend them.

Paid $2,000+Not sureHVAC system maintenanceA/C system maintenance
JeanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve used Maertin several times over the years and have never been dissatisfied. Always professional, prompt and thorough. Pricing is good. Would definitely recommend for both maintenance and trouble shooting of ac and heating. The last week of June of 2026 my 22 yr old plus AC failed. Couldn’t have been worse…

Paid $2,000+A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I bought a house 5years ago & needed a new HVAC/AC system. Maertin was recommended & after the consultation with Scott, I immediately scheduled the install. I have them come out every year for check ups & the ladies on the phone are always extremely pleasant/helpful. I am always able to get appointments when I need…

Paid $1–200Reasonable priceA/C system maintenance
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They are the best and so kind! Always are so professional.

Paid $1–200Great priceA/C system maintenance
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Maertin has always done a great job maintaining our heating and cooling systems. Their technicians are on time, dependable and knowledgeable.

Reasonable priceA/C system maintenance
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I've used this company many years. Always been totally satisfied with their service and the people that have serviced me.

Paid $1–200Great priceA/C system maintenance
Gerald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Maertin provided quick competent service. Other contractors tried to talk me into a new system. The Maertin representative honestly provided me with all the options and suggested the one most cost effective to me, not the one that earned them the most money! I will use them again!

Paid $200–300Reasonable priceA/C system maintenance
Franklin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Maertin did an absolutely wonderful job replacing two old heat exchanger furnaces with state of the art high efficiency gas furnaces. It involved complex work that required working in tight spaces. Appearance is much better than before and couldn’t be happier with the results!

Customer photo from Franklin's reviewCustomer photo from Franklin's review
Reasonable priceA/C system maintenanceHeating system installationThermostat repair
Orland2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Scott was very thorough with options when deciding on system. Explained everything again after install. The techs rocked out the install even on this cold day. Thanks again Scott and your staff. Even the girls in the office followed up!

Reasonable priceHVAC system maintenanceA/C system maintenance
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Maertin Heating & Cooling for many years. This company is dependable and trustworthy. Michael M. and Brian D, the service technicians, who installed my new furnace, were professional and knowledgeable. After the furnace was installed, their employer, Scott came to answer any questions I had and…

A/C system maintenance
Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A timely visit by a knowledgeable employee

A/C system maintenance+ Responsiveness+ Punctuality+ Professionalism
KB1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our home is 25 years old and we had Maertin replace our air conditioner and HVAC. They also have done work at my son and daughters houses and they always do a great job and we appreciate their service.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
lolita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Never disappointed with their service. They have the most helpful and professional staff with the utmost integrity. I will always give them my business.

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Alana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had Maertin Heating and Cooling out to service my A/C unit. I decided on a new unit, and they installed the same week! They were excellent to deal with and extremely profession. I was not pressured into anything I didn’t want, or any decisions. Highly recommend!!!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rich was very informative.

A/C system maintenance+ Quality+ Value
Anita13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been a customer of Maertin Heating & Cooling for several years now. A couple years ago I had a new furnace/AC unit installed. I have them come out twice a year to have my unit cleaned and check to make sure everything is work as it should. Scott and his team are the best. Everyone in the office is great,…

A/C system maintenanceHeating system maintenanceInstall AC
Scott16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Fantastic, Quick service. A great company.

A/C system maintenanceRepair HVAC
MartyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Maertin Heating and Cooling is a great company to do business with. They are prompt, professional and very courteous.

A/C system maintenance+ Punctuality+ Quality+ Professionalism
julieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Maertin repaired the blower on my furnace quickly, efficiently and professionally. Our technician was knowledgeable and fixed the the problem!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Cookie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service is good

A/C system maintenance+ Punctuality+ Professionalism
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rich was professional and friendly. He phoned prior to arrival and introduced himself. He proceeded to the attic and diagnosed the issue in short order' Bad blower motor.. He obtained the parts and reinstalled in a timely manner. Now i'm chilling out in a nice cool home. Thanks Bill F.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Emmanuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am very pleased with the quality and professional service I received. Paul attended to our latest service call and was very prompt and efficient. I highly recommend Maertin Heating & Cooling for all your HVAC needs.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Mandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Service has everything to do with who you choose for your heating and air-conditioning. Scott and his team are like family to us, they have come to the rescue quite a few times over the years. Scott has always gone out of his way to help us with advice, making adjustments, and servicing our HVAC systems.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have used this company for many years and I am completely satisified with their excellent customer service and relations, on time for call, highly knowledgably about my system and its history!

A/C system maintenanceHeating system maintenanceHVAC system maintenance
FrankLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Responsive, professional and efficient!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Nadia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rob was very nice and Patient, informative, and we got Same day service for no extra cost. I will Recommend you always.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
JOE4 months ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceA/C system maintenanceA/C system repair
DomeHomeLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

A/C system maintenance
Dorothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Paid $1–200Great priceA/C system maintenance
JL6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Paid $100–200Great priceHVAC system maintenanceA/C system maintenance+ Quality+ Professionalism
Russ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Quality+ Professionalism
Sunshine3 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Professionalism
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Professionalism
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Quality+ Professionalism
Karen14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Barb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality

Price

$423+86% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 60%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance41$37–$264
A/C system maintenance40$39–$318
Heating system maintenance31$37–$317
Heating system installation29$1.4k–$2.8k
Heating system repair29$78–$745
A/C system repair25$216–$611
Install AC24$1.6k–$3.2k
Install thermostat16—

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