Experts Reviews · Company report
Maertin Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Maertin Heating & Cooling

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 351 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maertin Heating & Cooling is better than 96% of boiler installers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maertin Heating & Cooling is better than 94% of boiler installers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maertin Heating & Cooling is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maertin Heating & Cooling is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maertin Heating & Cooling is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maertin Heating & Cooling is better than 58% of boiler installers.C
58

Reviews for your job

Customers hired Maertin Heating & Cooling for 8 kinds of job.

Maertin Heating & Cooling for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$611
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “A/C system repair” · showing 20

DoreneLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

EXCELLENT SERVICE from the first contact! We are more than impressed! We initially emailed on Friday of Labor Day weekend and heard back immediately from the owner! (unfortunately my husband didn't see the email for the first 2 days, but that is NOT the point!) LOL! We then emailed them back and FIRST thing…

Paid $400–600Reasonable priceA/C system repair
EmilyLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The air went out today on the hottest day so far this summer - early fall. We contacted Maertin to do a service call. Thankfully, the tech, Michael got us back up and running! He explained what was needed and was very pleasant and professional. Thank you!!!

Paid $600–800Reasonable priceA/C system repair
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have been regular customers ever since another HVAC service tried to convince my wife that he thought he heard a bearing going out. (She wasn't buying what he was selling.) We had a lot of bearings in our farm machinery when I was growing up, and I knew very well what a bad bearing sounded like and that wasn't…

Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
JeanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve used Maertin several times over the years and have never been dissatisfied. Always professional, prompt and thorough. Pricing is good. Would definitely recommend for both maintenance and trouble shooting of ac and heating. The last week of June of 2026 my 22 yr old plus AC failed. Couldn’t have been worse…

Paid $2,000+A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Made an appointment within 24 hours. The technician was on time and very knowledgeable. That’s not the first nor the last time I will use Maertin Heating and Cooling.

Paid $200–300Reasonable priceA/C system repair
SharonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The 2 employees were courteous, careful and informative on what repair work was needed. It was done quickly, not expensive and correctly. Best of all, the a//c works. Thanks Maertin...

Paid $200–300Reasonable priceA/C system repair
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rich did a great job. Found the problem quickly and made the repairs. He was very knowledgeable.

Paid $100–200Great priceA/C system repair
RyanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brett did a great job troubleshooting what was wrong with my A/C system and getting it fixed quickly. He was super friendly as were the ladies in the office. Great communication and a great price to get my A/C fixed. I can’t recommend the team at Maertin enough.

Great priceHVAC system repairA/C system repair
lolita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Never disappointed with their service. They have the most helpful and professional staff with the utmost integrity. I will always give them my business.

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
KatyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Both Steve and Alec were wonderful. They explained everything to us, arrived on time, did the work on a timely basis

Install ACA/C system repair+ Responsiveness+ Punctuality+ Quality
PaulaLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

In this hot weather and no air. Came early and found the problem explained what he was going to do. Bill did a excellent job so pleased. Great company and staff.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Ken6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From service request to service completion was fast! Technician was courteous and informative; he answered all of our heating & air questions. Will use this company again.

A/C system repair+ Responsiveness+ Professionalism
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul did a great job for us repairing our A/C!

A/C system repairRepair HVAC+ Responsiveness+ Professionalism
JEANLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quickly identified the problem with ten year old A/C. Explained what he was doing at each step. Very polite and knowledgeable.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Emmanuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am very pleased with the quality and professional service I received. Paul attended to our latest service call and was very prompt and efficient. I highly recommend Maertin Heating & Cooling for all your HVAC needs.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Mandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Service has everything to do with who you choose for your heating and air-conditioning. Scott and his team are like family to us, they have come to the rescue quite a few times over the years. Scott has always gone out of his way to help us with advice, making adjustments, and servicing our HVAC systems.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have used this company for many years and I am completely satisified with their excellent customer service and relations, on time for call, highly knowledgably about my system and its history!

A/C system maintenanceHeating system maintenanceHVAC system maintenance
FrankLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Responsive, professional and efficient!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Christine18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service, great technician, just an all around quality business!

A/C system repair+ Responsiveness+ Punctuality+ Quality
JOE4 months ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceA/C system maintenanceA/C system repair

Show more a/c system repair reviews (6 more) →

Price

$423+86% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 60%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance41$37–$264
A/C system maintenance40$39–$318
Heating system maintenance31$37–$317
Heating system installation29$1.4k–$2.8k
Heating system repair29$78–$745
A/C system repair25$216–$611
Install AC24$1.6k–$3.2k
Install thermostat16—

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