Experts Reviews · Company report
Maertin Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Maertin Heating & Cooling

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 351 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maertin Heating & Cooling is better than 96% of boiler installers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maertin Heating & Cooling is better than 94% of boiler installers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maertin Heating & Cooling is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maertin Heating & Cooling is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maertin Heating & Cooling is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maertin Heating & Cooling is better than 58% of boiler installers.C
58

Reviews for your job

Customers hired Maertin Heating & Cooling for 8 kinds of job.

Maertin Heating & Cooling for heating system repair

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$745
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Heating system repair” · showing 20

Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have been regular customers ever since another HVAC service tried to convince my wife that he thought he heard a bearing going out. (She wasn't buying what he was selling.) We had a lot of bearings in our farm machinery when I was growing up, and I knew very well what a bad bearing sounded like and that wasn't…

Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
Mary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

No air conditioning in the house Maertin Heating were able to come and determine the fan on furnace needed to be replaced. Since the furnace was 25 years old it was time to replace it. Interesting fact, Scott Maertin installed our furnace 25 years ago! They arrived the very next morning and installed a new furnace…

Customer photo from Mary's review
Paid $2,000+Reasonable priceHeating system repair+ Responsiveness+ Punctuality+ Quality
Carl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Called Martin Heating and Cooling for service and as always prompt service. They are great. Scott and his team are very trustworthy and knowledgeable. We have been working with them for as far as I can remember (years) and do not ever think to call anyone else with HVAC issues. Ended up replacing both furnaces…

Paid $1,000+Great priceHVAC system maintenanceHeating system repairHVAC duct & vent repair
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent response from Maertin, and the technician that was sent out was personable and able to diagnose my problem with the furnace very quickly. He was able to fix the problem and the furnace is now running very nicely. He answered all my questions and gave me advice on keeping the furnace running well into the…

Paid $100–200Reasonable priceHeating system repair
JeepersLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time and worked done in a timely manner

Reasonable priceHeating system repair
Judy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Highly recommend! Very responsive, understanding, and patient. Let me know the steps I needed to take for my safety and had someone out the next day. Very compassionate company!

HVAC system repairHeating system repair+ Responsiveness+ Punctuality+ Professionalism
MaxLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always professional and honest. Appreciate Maertin as always.

Heating system repair+ Responsiveness+ Punctuality+ Professionalism
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve been using Maertin for a while. Josh has been coming to our home several times. He is knowledgeable and very professional. Thank you

Heating system repair+ Punctuality+ Professionalism
Kathy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Furnace went out late Friday night. Called Saturday morning. They were there in less than an hour. We needed a new furnace (we were well aware of that) and it was quickly installed on Monday. Very professional. Highly recommend and Thank you!

Heating system installationHeating system repair+ Responsiveness+ Punctuality+ Quality
NanciLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rich was very informative and professional. He cleaned my furnace and installed a new Pilot light assembly. So far, so good.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
TrishaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rich explained everything thoroughly and fixed my boiler.

Heating system repair+ Punctuality+ Quality+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and informative!!

Heating system repair+ Professionalism
Ron8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I regret not starting this process with Maertin from get go. They had installed a boiler in my previous home about 14 years ago. In my current home, I had a bleeder valve go bad on my 5 y/o boiler. I contacted the company (Climate Control) that installed the boiler and he said his office would call on Monday to…

Heating system repair+ Responsiveness+ Punctuality+ Quality
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I could never cool or hear my ground level family room sufficiently until maertin installed the zoning system which not every company can do. So thrilled with this system and their work!

Heating system maintenanceHVAC system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Joseph11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Professional Service , but my repair was pricey!

Heating system maintenanceHeating system repair+ Professionalism
ChristopherLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called Maertin Heating on a Sunday evening when they were closed and they came out the next day. It was a simple fix on the furnace and Paul had the parts in his van. They were on time and completed the work. I would recommend Maertin Heating & Cooling to anyone!

Customer photo from Christopher's review
HVAC duct & vent repairHeating system repair+ Responsiveness+ Punctuality+ Professionalism
todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Maertin Heating and Cooling is an Excellent company! When my hot water boiler was down they had a technician (Rich) on site in less than 2 hours. The repair was diagnosed and completed with 30 minutes. I was up and running immediately. I cannot say enough about the professional level of service this company…

Heating system repair+ Responsiveness+ Punctuality+ Quality
Barker6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Maertin Heating After losing both our heat and hot water with an unpreventable boiler system breakdown, we are so very grateful to the speed and efficiency of service Maertin Heating offered to restore our home’s operations to better than before! We are very impressed with the new system’s operation and…

Heating system maintenanceHeating system installationHeating system repair+ Responsiveness+ Punctuality+ Quality
Mandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Service has everything to do with who you choose for your heating and air-conditioning. Scott and his team are like family to us, they have come to the rescue quite a few times over the years. Scott has always gone out of his way to help us with advice, making adjustments, and servicing our HVAC systems.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
ChristopherLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great, professional and efficient techs. Been using Maerten for years for home and business.

Heating system repair+ Responsiveness+ Punctuality+ Quality

Show more heating system repair reviews (9 more) →

Price

$423+86% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 60%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance41$37–$264
A/C system maintenance40$39–$318
Heating system maintenance31$37–$317
Heating system installation29$1.4k–$2.8k
Heating system repair29$78–$745
A/C system repair25$216–$611
Install AC24$1.6k–$3.2k
Install thermostat16—

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