Google reviewers rate Magic Broom 4.9 out of 5 based on 48 reviews, with the owner responding to 77 percent of comments. Customers frequently praise the team's punctuality, friendly demeanor, and thorough cleaning of homes, including hard-to-reach areas and floors. Many note that the service includes all necessary supplies and offers reasonable pricing for the work completed. One negative review highlights inconsistent performance, specifically citing uncleaned bathrooms and unmopped floors, along with a defensive response from management regarding the complaint.
Google rating: 4.9 out of 5 from 48 reviews (94% five-star).
Reviews on this page: 48 Google reviews (33 with written comments, 2 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: October 2, 2026.
Service: House Cleaning Service serving Memphis, Tennessee.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
48 reviews on Google
5★45
4★2
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
RR
Richard RoselandLocal Guide · 26 reviews
★★★★★
We received their cleaning services as a gift and couldn’t have been more pleased!!! They left it spotless and even removed a stain in our shower that we didn’t think could be removed. Highly recommend!!!
Services: Standard cleaning
Response from the owner · a week ago
Hey Richard, thanks for leaving this great review. We’re happy to hear our team was able to literally work magic on your shower! Your recommendation is so appreciated.
Thank you Magic Broom. My parents absolutely love how the house looked when they were finished. They even used their Bono for the hardwood floors.
Services: Standard cleaning
Response from the owner · 2 months ago
Thanks for leaving this 5-star review! Our team loves leaving floors, counters and surfaces magically clean. I'm excited that your parents loved the level of clean. We look forward to doing it again soon!
Our team from Magic Broom is professional, hard working, and friendly. Their work really is 🪄 Magical.
Price assessment: Great price
Price: $150–200
Services: Standard cleaning
Response from the owner · 4 months ago
Hi Lisa, I appreciate you letting others know about our 5-star services. Thanks for allowing our team the chance to provide a magical clean to your Memphis-area home!
Hey John, thanks for trusting our team with a deep clean. Our team is very focused during cleans, which allows them to provide a magical clean in a timely, detailed manner!
We hired Magic Broom for bi-weekly house cleaning. They have been reliable, consistent and trustworthy for the past 5 years. I gave 4 stars because sometimes they are not attentive to detail with the floors. Usually 3 ladies come, and they are in and out of our home in less than an hour.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · 4 months ago
Thank you for being a valued customer and trusting us with your home. We appreciate your kind words and honest feedback on the floors. We're glad we have earned your confidence, but understand that attention to detail is important. We will use your comments as a training tool with your team and add them to the notes for your home. Thank you again for your support and for welcoming us into your home!
