Customers frequently praise the company for punctual, thorough service and clear communication regarding pest identification and treatment options. Many note that technicians are knowledgeable and efficient, often explaining issues in detail. However, some reviews criticize the effectiveness of treatments for specific pests, such as ants or wasps, and express dissatisfaction with unexpected additional fees or perceived neglect of lawn care promises.
Google rating: 4.9 out of 5 from 996 reviews (98% five-star).
Reviews on this page: 996 Google reviews (946 with written comments, 1 with photos).
Owner responses: the business replied to 26% of reviews.
Most recent review: November 3, 2026.
Service: Leaf Removal Service serving Austin, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
996 Google reviews we collected
4.9of 5
5 stars97298%
4 stars121%
3 stars00%
2 stars20%
1 star101%
Praise vs complaints
Phrases our text analysis found in 946 written reviews
99%praise
Praise1,87699%
Complaints141%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude59732%
Speed & response44524%
Quality & results34418%
Would recommend20511%
Communication1639%
Price & value945%
Honesty & trust422%
What customers talk about
We read 946 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Stephen sprayed the exterior my house today and took care of things quickly and is super nice.”
“They are very responsive and easy to book with and their spray does a good job to keep the pests away.”
“Nathan is fantastic and super thorough each quarterly visit.”
“He is fantastic, however, the solution they use didn't work for us.”
“I highly recommend Stephen and magic pest and lawn!”
“Magic Pest and Lawn has provided me with pest and weed control for the last couple of years and I can't recommend them enough.”
“Brent made sure our home was well treated and explained what we should expect to happen with our sudden scorpion invasion”
“The price they charged for laying down bug and weed control seemed fair as well.”
“Go elsewhere, paid their $55 inspection fee for nothing.”
“Great customer service at competitive rates, very dependable, good outcomes in our buggy central Texas!”
People customers mention
Brent88 reviews
Justin35 reviews
Stephen31 reviews
Luis27 reviews
Neal25 reviews
Kennedy19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Magic pest and lawn is a great service. They are very responsive and easy to book with and their spray does a good job to keep the pests away. Stephen sprayed the exterior my house today and took care of things quickly and is super nice. Lastly he knew I was busy at work and took care of the spray, and made it easy for me to pay online afterwards. I highly recommend Stephen and magic pest and lawn!.
8/9/21 - Update: Luis came by my house today to handle some wasps and spray the exterior of the house. As usual, service was fast and easy. Would continue to recommend Magic pest and lawn. Keep up the good work!
11/3/26 - Update: Brent C came by my house today for a routine outdoor spray of my house. As usual he provided great service and I continued to use magic pest and lawn. Easy to schedule and friendly staff.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Lawn pest control
Response from the owner · 2 days ago
Thank you for your kind reviews and always supporting our company!
J
Jayde Ames12 reviewsiTotal number of Google reviews Jayde has written across all businesses on Google Maps, not just this one.
Thank you for taking the time to leave a review. It is truly our privilege to provide services to loyal customers like you. Thank you for your business!
-Magic Pest and Lawn Team
K
Kevin MathesLocal Guide · 17 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
I called Magic Pest & Lawn to spray herbicides and liquid fertilizer on the one and a half acres surrounding my home.
Both Dave and Brent were very personable and professional.
Dave's life experiences especially made him the "right person for the right job". Dave and Brent completed the job quickly.
So far so good! And if the weeds return prematurely, Magic guaranteed that they would return free of charge to respray the trouble areas. Can't ask for much more than that. Thank you Magic Pest & Lawn!
Price assessment: Reasonable price
Price: $200+
Pest type: Other
Response from the owner · 6 days ago
Michael, thank you for trusting us with weed control on your acre and a half! Dave and Brent were glad to get it done quickly, and we're always here if any trouble spots pop back up.
K
Karla Diaz3 reviewsiTotal number of Google reviews Karla has written across all businesses on Google Maps, not just this one.
Brent C was great! Very knowledgeable & was able to answer all of my questions!
Pest type: Cockroaches
Response from the owner · a week ago
Karla, thanks so much for the kind words! Brent will be glad to hear his answers were helpful, and we're happy to be your pest control team here in Austin.
T
Tyler Jacks2 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Brent C was great! He was on time and efficient on site, and he was able to answer all of our questions and was patient with our pets. Neal K was also incredibly timely, responsive, and helpful via email and getting everything set up. Would highly recommend the Magic Pest and Lawn team!
Response from the owner · 2 weeks ago
Thank you, Tyler! We're so glad Brent was on time, answered all your questions, and was patient with your pets, and that Neal made getting everything set up easy. We look forward to being your Austin pest control team for years to come!
T
T Weinstein6 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
We love Magic Pest and Lawn. We have been using them since 2019 and would recommend to anyone. Nathan is fantastic and super thorough each quarterly visit. On the off chance we need an in-between service they are quick to get us scheduled. Great company, great employees!
Price assessment: Great price
Response from the owner · 3 weeks ago
We appreciate your kind review and WE love our customers as well!
A
Aly Beynon3 reviewsiTotal number of Google reviews Aly has written across all businesses on Google Maps, not just this one.
