Google rating: 4.9 out of 5 from 94 reviews (95% five-star).
Reviews on this page: 94 Google reviews (80 with written comments, 3 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 21, 2026.
Service: Commercial Cleaning Service serving Lynwood, California.
Data from Google, last updated November 12, 2026.
Star ratings
94 Google reviews we collected
4.9of 5
5 stars8995%
4 stars22%
3 stars00%
2 stars11%
1 star22%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
97%praise
Praise17197%
Complaints53%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4123%
Staff & attitude4023%
Speed & response2916%
Would recommend2816%
Price & value148%
Communication127%
Honesty & trust127%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Esperanza did an amazing job cleaning our apartment, and everything looked fantastic.”
“Brittany, the owner, was so kind, sweet, and thoughtful.”
“They arrived within the expected time window, did a quick walkthrough to understand what I wanted cleaned, and got right to work.”
“I’m so grateful for them and highly recommend Maid in Orange to anyone looking for an amazing cleaning service and genuinely good people!”
“Weve used them every couple months for a few years now and feel they do a very good job and the price is extremely reasonable.”
“Weeks went on and I eventually booked another cleaning w them which cost me $500 and they decide to tack on another $100 without even telling me what it’s for.”
“They are VERY easy to communicate with and get ahold of, flexible, easily get appointments scheduled and they all do a phenomenal job!”
“Their services have been crucial to our household, and I genuinely look forward to their biweekly cleanings—it feels like such a relief every time they come.”
People customers mention
Janna4 reviews
Francisca3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I can’t say enough wonderful things about Maid in Orange! Esperanza did an amazing job cleaning our apartment, and everything looked fantastic. Brittany, the owner, was so kind, sweet, and thoughtful. Since I’m currently going through breast cancer treatment, they generously gifted me my cleaning, which meant so much to me. Their kindness and compassion truly touched my heart. It’s clear they care about their customers beyond just providing a service. I’m so grateful for them and highly recommend Maid in Orange to anyone looking for an amazing cleaning service and genuinely good people!
Josephine MaiLocal Guide · 13 reviewsiTotal number of Google reviews Josephine has written across all businesses on Google Maps, not just this one.
Esperanza and Alba did an amazing job with the deep cleaning! My house had unfortunately been neglected for a while, and they went above and beyond my expectations. They arrived within the expected time window, did a quick walkthrough to understand what I wanted cleaned, and got right to work. They paid attention to areas that really needed extra care, and it was such a relief to see how much of a difference they made. I'm so happy with the results and would definitely recommend them!
Price assessment: Reasonable price
Services: Deep clean
Lisa ChoiLocal Guide · 19 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Don’t leave your cards saved on file in their system! They will charge you without permission!
Used this company for several years, but we had an incident where THEY booked the wrong address and their cleaners ended up going inside the wrong house to clean. I was understanding that it was a bad mistake and I didn’t even get upset about that. Unfortunately, I didn’t see any of their emails as I mainly communicate with them by text. After the incident, they did not say anything about it. Weeks went on and I eventually booked another cleaning w them which cost me $500 and they decide to tack on another $100 without even telling me what it’s for. And when I inquired about it, instead of doing the right thing they just got super defensive! You don’t just charge people’s cards on file without permission! That will upset anybody! Were they seriously shocked that I wasn’t okay with that? They eventually agreed to refund me back the $100 after a lot of back and forth but they have the audacity to pass the error on me that I didn’t read my email to correct their mistake! So much for being a repeat customer. Customer service is a 1 star.
Price assessment: Overpriced
Angela Choi2 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
I just got my cleaning done by this company few days ago and was super satisfied. I had 1 person come in for 3 hours but ended up using her 1 more extra hour because I was so satisfied with her cleaning. She was very professional and was able to take out all the oil grease that I wasn't able to. I had hard time taking out water grease on my bathtub but she got it all out. She was very detailed and I am planning on using this company from now on for all my cleaning needs. Thank you!!
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Cindy GlennaLocal Guide · 19 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
I called this company and had a cleaning set up for a three hours. They gave me a deal for $120 because my apartment is only 615 ft.² so I was hoping to have a good experience with this company cause I read so many great reviews. . The woman who came out the first thing she said when she walked in the door is “wow your house is so clean”. so she proceeded to chat up a storm and do her cleaning and we chatted while she was working, but she was very slow. 3 hours had gone by and she hadn’t even cleaned 2 rooms and she said well I have to go I said you haven’t even finished what I requested . It’s a very small apartment. She did say it was very clean. I didn’t have anything special done normal
Light cleaning . She got approval to stay here for another hour to finish cleaning . She never did pull up my rugs and mop under them,but mopped around them, which isn’t a thorough cleaning . Please note that before I had this person come out and before I got my quote I sent photos of every room. I told a law I gave a long list of the things that I want done basic mopping floors, vacuuming, dusting, all that nothing And they were sure they could get it done in 3 hours . I myself could I’m my younger days done it all I’m less that 3 hours a her excuse was you can see I was working . And I thought wow you are a professional and work this slow . She got approval to stay at no extra charge to me. I made payment soon as invoice came in and I tried to reschedule for the following month to have somebody else come out. I’ve emailed like three times and no one has ever respond. This is not good Business I wouldn’t recommend them to be honest. I’ve been cleaning my own house for years and the only reason I have somebody come out now is because I have back problems. Even up until 4 years ago when I could clean my own house ,It would not take me four hours to clean a 600 square-foot apartment. I
Price assessment: Great price
Price: $100–150
Services: Standard cleaning
Response from the owner · 3 months ago
Good afternoon Cindy,
Thank you for providing your feedback regarding your recent service.
As we communicated during the cleaning, a first-time service typically requires extra time to tackle the detailed build-up that standard surface cleanings do not cover. We addressed the extensive task list completely, and provided an extra hour of cleaning at no additional charge to ensure everything was completed to your satisfaction.
Per your text, you were very pleased with the final results and stated that you and the cleaner were chatting during the clean. While we truly love building great relationships with our clients, we also want to ensure our cleaners have the uninterrupted time needed to focus on delivering the absolute highest standard of cleaning.
We deeply value your business, but we do not feel that Maid In Orange is the best fit for your needs. We wish you nothing but the best moving forward.
Best regards,
Maid In Orange 🍊
Shawn Sampson5 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
We started using Maid in Orange a couple of years ago when we moved into our new house. We decided to stick with Francisca and Maria - they are so kind, professional and do an amazing job cleaning. Even little things we ask for they remember to do next time and going forward. Highly recommend using Maid in Orange (and Francisca and Maria) if you have any house cleaning needs!
Price assessment: Reasonable price
Services: Standard cleaning
Anna PearsonLocal Guide · 23 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Maid in Orange is the best cleaning service I’ve ever had. The ladies are so lovely and thorough and accommodating. My kitchen is spotless when they’re done and nothing is better! Thank you!
Valentina Mendoza1 reviewiTotal number of Google reviews Valentina has written across all businesses on Google Maps, not just this one.
Wonderful and quick customer service! The ladies are quick & really nice. I tell them what I’d like to prioritize for the cleaning & they always deliver. Highly recommend!
