Google reviewers rate Maid Mi Dia 4.8 out of 5 based on 317 reviews, highlighting punctuality, thorough cleaning, and responsive communication. Customers frequently note that staff arrive on time, accommodate schedules, and address missed spots before leaving. However, negative feedback indicates inconsistent pricing transparency, unreturned calls or messages, and instances where cleaning depth did not match the quoted scope or number of workers sent.
Google rating: 4.8 out of 5 from 317 reviews (92% five-star).
Reviews on this page: 317 Google reviews (280 with written comments, 8 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 12, 2026.
Service: Window Cleaner serving El Paso, Texas.
Data from Google, last updated November 13, 2026.
Star ratings
317 Google reviews we collected
4.8of 5
5 stars29392%
4 stars144%
3 stars10%
2 stars31%
1 star62%
Praise vs complaints
Phrases our text analysis found in 280 written reviews
97%praise
Praise51197%
Complaints163%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results16030%
Staff & attitude12524%
Would recommend9017%
Speed & response8115%
Communication265%
Price & value245%
Honesty & trust214%
What customers talk about
We read 280 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were on time, very friendly and did a thorough and detailed cleaning of my home.”
“What horrible services for the price for a move out cleaning.”
“Jessics was so professional and we are so happy we found this service!”
“Stephanie was very unprofessional.”
“I highly recommend them and especially Jessica and Melly.”
“Based on these facts and my experience, I do not recommend this company.”
“Jessica did an amazing job, and I was so impressed with how fast and efficient she was while still making sure everything was cleaned properly.”
“She has such great energy, communicates well, and takes pride in her work.”
“Great work, professional, quick, and fair in price.”
“Don’t recommend this place at all too expensive for the job they did.”
“Jessica and Maribel were thorough, reliable and efficient.”
“She exaggerated, lied and then didn't deliver on her commitments.”
People customers mention
Shannon26 reviews
Jessica15 reviews
Stephanie13 reviews
Rosa8 reviews
Paloma7 reviews
Brenda6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Thank you for your kind review, Cheryal. We're delighted Shannon did a wonderful job and we'll be sure to pass along your praise. We appreciate you taking the time to share your experience and look forward to serving you again.
Nancy LaraLocal Guide · 3 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Thank you, Nancy, for the wonderful 5-star review. We appreciate your support and are glad you had a positive experience. We look forward to serving you again and are here if you need anything.
Pedro Franco1 reviewiTotal number of Google reviews Pedro has written across all businesses on Google Maps, not just this one.
Pedro, we appreciate your glowing review. We are glad our El Paso team provided great service and grateful for your recommendation. We look forward to serving you again.
Vivian Meyers3 reviewsiTotal number of Google reviews Vivian has written across all businesses on Google Maps, not just this one.
Vivian, thank you for the wonderful review. We are so glad Hilda's punctuality and thorough work made a strong impression. We will pass your praise along to her. We appreciate your trust and look forward to serving you again.
Barbara Saunders7 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Thank you, Barbara, for the kind review. We’re delighted you had a very good experience and appreciate your feedback. We look forward to welcoming you back soon.
Melinda Jordan9 reviewsiTotal number of Google reviews Melinda has written across all businesses on Google Maps, not just this one.
Maid Mi Dia is an outstanding cleaning service. I highly recommend them and especially Jessica and Melly. They were on time, very friendly and did a thorough and detailed cleaning of my home. WOW, the results were phenomenal. Thank you Maid Mi Dia!! You made my day!!!
Price assessment: Reasonable price
Price: $350–400
Services: Deep clean
Response from the owner · 2 weeks ago
Thank you, Melinda, for the glowing review and recommendation. We are delighted Jessica and Melly were punctual, friendly, and thorough, and that the results exceeded your expectations. Your kind words mean a lot to our team. We appreciate your support and look forward to serving you again.
Brandon OrioliLocal Guide · 32 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
They are always on time. Also they do a great job of working around my crazy schedule since I do a lot of traveling for work. They do a great job cleaning the house. Always ask if I see anything they might have missed before leaving. Would definitely recommend.
Price assessment: Great price
Price: $100–150
Services: Standard cleaning, Moving-related cleaning, General housekeeping, Deep clean
Response from the owner · 2 months ago
Thank you, Brandon. We appreciate your recommendation and are glad our scheduling flexibility fits your travel needs. It is great to know the cleaning meets your expectations and that our team checks for missed items before leaving. We look forward to continuing to serve you.
El Paso Speech & Language Service Excellence4 reviewsiTotal number of Google reviews El has written across all businesses on Google Maps, not just this one.
They are very responsive. They will fix anything that was not done correctly. They let you know when they’re coming. Cleaning is done very well
Price assessment: Reasonable price
Services: Office & workplace cleaning
Response from the owner · a year ago
Thank you for your kind words and positive feedback. We are glad to hear that you appreciate our responsiveness and attention to detail. Ensuring that our services meet your expectations is our top priority. We look forward to continuing to provide you with excellent service.
Georgina C2 reviewsiTotal number of Google reviews Georgina has written across all businesses on Google Maps, not just this one.
Great service, very easy to book. Very punctual and profesional.
Price assessment: Overpriced
Price: $500+
Services: Moving-related cleaning
Response from the owner · 2 weeks ago
Thank you for the five-star review, Georgina. We are delighted booking was easy and that our crew was punctual and professional. We appreciate your feedback and look forward to serving you again.
Heather Barton5 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
So happy with the cleaning service. Jessics was so professional and we are so happy we found this service! Our home looks amazing. Highly recommend!!!
Price assessment: Reasonable price
Price: $150–200
Services: General housekeeping
Response from the owner · Edited 2 months ago
Thank you so much for your kind words, Heather. We're thrilled Jessica provided professional service and that you're happy with the results. We appreciate your recommendation and look forward to serving you again.
