PROFESSIONAL ORGANIZERS · ALBUQUERQUE, NM
Maid O' Matic logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%56+19.6Reliability 15%94+14.1Craft & service 20%70+14Value 10%58+5.8Momentum 8%81+6.5Track record 7%69+4.8Accountability 5%69+3.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Maid O' Matic

Better than 88% of professional organizers · #1 of 8

4.8★278 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 3.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
93%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Maid O' Matic for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 4 Google reviews tagged “General carpet cleaning”

★★★★★ Pam · 4 years ago

The team did a great job. They cleaned exactly what I asked for, and checked with me before doing anything additional. They had a lot to do and did an almost miraculous job on the refrigerator. The bathrooms looked great, too.

General carpet cleaningMoving-related cleaning+ Quality+ Professionalism
★★★★★ Annie · 5 years ago

They did the best job money can pay for. Everyone was really nice and professional. The job was done in a time manor and everything was cleaned to my expectations

General carpet cleaningMove-out cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Janet · 5 years ago

What a great company! I sell residential real estate and often need a lot of cleaning on a home before it goes on the market. Their work is excellent!! I will use them again and again!!

General carpet cleaningDrapes & curtain cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ neha · Edited 5 years ago

Maid o Matic are extremely professional, well trained and they are a company who cares for you.... I highly recommend them to anyone who needs great professional crew and in need of excellent cleaning. Keep up the great work.

Area rug cleaningGeneral carpet cleaningDeep clean

vs category

Blue = Maid, grey = professional organizers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.20★ (5 reviews)2024-Q2: 4.93★ (14 reviews)2024-Q3: 4.82★ (11 reviews)2024-Q4: 5.00★ (5 reviews)2025-Q1: 5.00★ (9 reviews)2025-Q2: 5.00★ (14 reviews)2025-Q3: 4.67★ (12 reviews)2025-Q4: 4.71★ (7 reviews)2026-Q1: 5.00★ (12 reviews)2026-Q2: 5.00★ (5 reviews)2026-Q3: 4.75★ (8 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$315+6% vs typical professional organizers

Bar = middle half of what customers paid · gold mark = category median.

Great price 10%Reasonable 69%Overpriced 7%Not sure 14%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%56+19.6Reliability 15%94+14.1Craft & service 20%70+14Value 10%58+5.8Momentum 8%81+6.5Track record 7%69+4.8Accountability 5%69+3.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
56
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
94
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
70
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
81
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
69
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
69

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+66 / −1
Professionalism
+69 / −1
Responsiveness
+60 / −0
Punctuality
+53 / −0
Value
+48 / −2

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