Analyzing 5,762,4835.8M ReviewsFor 15,84715.8K Experts

Experts Reviews · Company report
Maid O' Matic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%84+20.4Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Maid O' Matic

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 30 basement cleaning services · 4.8★ from 278 Google reviews

📞 Call (505) 379-3154Request a call backWebsite ↗

Report card

Percentile vs other basement cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maid O' Matic is better than 83% of basement cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maid O' Matic is better than 84% of basement cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maid O' Matic is better than 90% of basement cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maid O' Matic is better than 85% of basement cleaning services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maid O' Matic is better than 100% of basement cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maid O' Matic is better than 100% of basement cleaning services.A
100

Reviews for your job

Customers hired Maid O' Matic for 8 kinds of job.

Maid O' Matic for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Area rug cleaning”

Kris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Highly Recommended! The Maid O' Matic professional crew shows up, unloads their van full of equipment and goes to work. The result is a clean house, with thorough attention to detail, and care for all our breakable stuff, and our pets. Fantastic value!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
neha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Maid o Matic are extremely professional, well trained and they are a company who cares for you.... I highly recommend them to anyone who needs great professional crew and in need of excellent cleaning. Keep up the great work.

Area rug cleaningGeneral carpet cleaningDeep clean

Price

$315+19% vs typical basement cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 69%Overpriced 7%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning41$170–$290
Moving-related cleaning35$290–$614
General housekeeping33$164–$253
Deep clean30$265–$614
Move-out cleaning17—
Interior & exterior window cleaning8—
Office & workplace cleaning5—
Office cleaning4—

Compare with

Natures Cleaning Services LLC logoNatures Cleaning Services LLCExperts Score 88Albuquerque · 4.90★505 Clean Queens logo505 Clean QueensExperts Score 86Albuquerque · 4.87★Celestials Cleaning logoCelestials CleaningExperts Score 85Albuquerque · 4.87★