Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%84+20.4Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREMaid O' Matic
Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 30 basement cleaning services · 4.8★ from 278 Google reviews
Report card
Percentile vs other basement cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maid O' Matic is better than 83% of basement cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maid O' Matic is better than 84% of basement cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maid O' Matic is better than 90% of basement cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maid O' Matic is better than 85% of basement cleaning services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maid O' Matic is better than 100% of basement cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maid O' Matic is better than 100% of basement cleaning services.A
100
Reviews for your job
Customers hired Maid O' Matic for 8 kinds of job.
Maid O' Matic for drapes & curtain cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Drapes & curtain cleaning”
Janet8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
What a great company! I sell residential real estate and often need a lot of cleaning on a home before it goes on the market. Their work is excellent!! I will use them again and again!!
General carpet cleaningDrapes & curtain cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Sister2di3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Drapes & curtain cleaningGeneral housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
Price
$315+19% vs typical basement cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 10%Reasonable 69%Overpriced 7%Not sure 14%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 41 | $170–$290 |
| Moving-related cleaning | 35 | $290–$614 |
| General housekeeping | 33 | $164–$253 |
| Deep clean | 30 | $265–$614 |
| Move-out cleaning | 17 | — |
| Interior & exterior window cleaning | 8 | — |
| Office & workplace cleaning | 5 | — |
| Office cleaning | 4 | — |
