DEEP CLEANING SERVICES · ALPHARETTA, GA
MaidPro Alpharetta logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%34+5.1Craft & service 20%54+10.8Value 10%58+5.8Momentum 8%96+7.7Track record 7%71+5Accountability 5%35+1.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

MaidPro Alpharetta

Better than 38% of deep cleaning services · #25 of 40

4.8★218 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
56%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

MaidPro Alpharetta for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$248
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “General housekeeping”

★★★★★ Christina · 9 months ago

I’ve had a great experience with MaidPro. The team is reliable and always arrives exactly when they say they will. Lauren does an especially fantastic job—she’s thorough, detail-oriented, and leaves everything absolutely spick and span. It’s such a relief knowing my house is in great hands every time. Highly recommend!

Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Jessica · 10 months ago

Holly came to clean my 1 BR apartment on 12/03. She was very nice and did a great job cleaning all areas of the apartment. I will definitely request her again.

Paid $200–250General housekeeping
★★★★★ Angela · a year ago

They did an absolutely amazing job on my home. Very detailed in their work. I am so glad I was able to retain these ladies as my full time cleaners. Very sweet girls, and manager is very friendly.

Paid $250–300Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
★★★★★ Willard · Edited a year ago

I was extremely pleased with the house cleaning work that Rachel completed in my home yesterday! She arrived on time, she was very friendly and attentive, she listened intently to my questions and requests, she did a great job cleaning, and she worked fast. Rachel is a great representative of the maidpro company!

Not sureStandard cleaningGeneral housekeeping
★★★★★ Steve · a year ago

Incredible and thorough job by Rosa. I would highly recommend using their services.

Standard cleaningMoving-related cleaningGeneral housekeeping
★★★★★ Jessica · 3 years ago

We really appreciate being able to use MaidPro and we just had the most excellent service from Nikki! Thank you for a job well done!

Deep cleanGeneral housekeepingStandard cleaning
★★★★★ Deep · 3 years ago

Aba and Nikki did an excellent job on my specific areas of need (shower, baseboards) , I'm planning to have them back very soon.

General housekeeping+ Quality
★★★★★ Aprille · 3 years ago

I called and was able to get someone to help me with a deep clean in under a week. They focused exactly where I needed, I was able to continue to work from home, while they went about take care of my home. I can't recommend them highly enough. I had Rosa and Ramona help me, and honestly couldn't have been happier…

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · 3 years ago

Nikki was the best. Thank you for my clean home! 2/2/2023

General housekeeping+ Professionalism
★★★★★ Sara · 3 years ago

The ladies have been wonderful. Jada and Jennifer cleaned today for us and they were life saving. We have guests coming over for the holidays and I was able to focus on the other parts of the house knowing that everything was taken care of. Jada, Jennifer and Aba came for our initial cleaning and it was so amazing.…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Katie · 4 years ago

Jakera Adams did an amazing job with our last clean. She even cleaned my little makeup mirror in the bathroom. Sometimes the little things make a big difference and this was one of those things. They always do a good job and it’s always consistent.

General housekeepingStandard cleaning+ Quality
★★★★★ M · 4 years ago

Amy and Ashley arrived on time and were very professional. After a walk through to show them the house and what we were looking for they got right to work and had our house clean in no time. We did a walkthrough when they were done and we are happy with the job. We have just started regular service with them and…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Christie · 4 years ago

Amazing experience with Maidpro! Gabriella, Ramona & Aba were wonderful - on time, professional, thorough and can't wait to see them again! They did a great job, very happy here!

General housekeeping+ Punctuality+ Quality+ Professionalism

vs category

Blue = MaidPro, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (6 reviews)2024-Q2: 4.56★ (9 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (9 reviews)2025-Q1: 5.00★ (4 reviews)2025-Q2: 5.00★ (5 reviews)2025-Q3: 5.00★ (3 reviews)2025-Q4: 4.69★ (13 reviews)2026-Q1: 5.00★ (2 reviews)2026-Q2: 5.00★ (3 reviews)2026-Q3: 5.00★ (2 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$250-10% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 22%Reasonable 72%Overpriced 0%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%34+5.1Craft & service 20%54+10.8Value 10%58+5.8Momentum 8%96+7.7Track record 7%71+5Accountability 5%35+1.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
31
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
34
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
54
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
71
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
35

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+59 / −0
Professionalism
+59 / −0
Responsiveness
+37 / −0
Punctuality
+43 / −0
Value
+31 / −0

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