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MaidPro Cypress

House cleaning service · Buena Park, CA

4.9 ★★★★★ 143 Google reviews · 22 photos
95%five-star reviews
96%reviews answered by the owner
Nov 2026latest review

MaidPro Cypress at a glance

  • Google rating: 4.9 out of 5 from 143 reviews (95% five-star).
  • Reviews on this page: 143 Google reviews (135 with written comments, 5 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Move-In/Move-Out Cleaning Service serving Buena Park, California.

Data from Google, last updated November 12, 2026.

Star ratings

143 Google reviews we collected

  • 5 stars13695%
  • 4 stars43%
  • 3 stars11%
  • 2 stars11%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 135 written reviews

  • Praise229100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Quality & results8236%
  • Staff & attitude6127%
  • Speed & response3616%
  • Would recommend3013%
  • Communication104%
  • Honesty & trust63%
  • Price & value52%

What customers talk about

We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I want to give a heartfelt shout-out to Violet Lopez, Alexa Heske, and Estefani for the outstanding job they did deep cleaning my parents’ home.”
  • “From start to finish, they were friendly, professional, hardworking, and incredibly thorough.”
  • “They are an exceptional service that has been reliable , and does good work efficiently .”
  • “I would absolutely recommend MaidPro to any of my friends and family.”
  • “Very professional, fast and they keep our house very clear.”
  • “If you want a team you can trust to treat your home with care while delivering outstanding results, ask for Violet, Alexa, and Estefani!”
  • “Really needed help with two bathrooms, and it was worth it.”

People customers mention

  • Brissa 10 reviews
  • Alexa 9 reviews
  • Yolanda 7 reviews
  • Linda 6 reviews
  • Imelda 5 reviews
  • Denise 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 143 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Hector Ruiz1 reviewTotal number of Google reviews Hector has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brissa was amazing! I reached out to MaidPro because I had reached a point in trying to clean out a disasterspace of a room where I no longer could truly focus on getting it cleaned out on my own. I needed help. So I reached out to MaidPro, fully aware that it was asking a lot. While they offered to do my whole house, I knew I needed to get this room cleanred first above anything. So I was pleased that they weren't daunted by the task. They worked with me in picking a time around my wonky daytime schedule. And as you can see from the video and photo, *that's* exactly what happened--it's clean! It took the full 3+ hours Brissa was scheduled for working, but it made me wonder why I hadn't reached out months sooner. I plan on having MaidPro back soon to start working on the far more routine housekeeping the rest of the house needed. Thank you again, MaidPro, and thank you so, so much, Brissa!

  • Price assessment: Great price
  • Price: $200–250
  • Services: Standard cleaning, General housekeeping, Deep clean
Response from the owner · a week ago

Hector, thank you so much for the kind words! We’re so glad Brissa was able to take on that room and get it fully clean. Reaching out for help was the right call, and we’re honored you trusted us with it. Our pros follow the 49 Point Checklist for every cleaning, and we’re thrilled the results were worth the time. We’ll be sure to pass your feedback along to Brissa, and we look forward to helping with the rest of your home’s routine cleaning soon. Thanks for using MaidPro! -Your MaidPro Pros

Nancy H5 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hired MaidPro to do a post renovation cleaning of an empty house. All was good with the initial arrangements until my appointment was confirmed with Jonah 2 days beforehand and apparently the left hand wasn’t talking to the right … the people who made the appointment with me were different than his office and had different apparent requirements … ie Jonah wanted a walk-thru but it was not discussed with me with the people or call center that made my initial appointment. At that point it was too late to make arrangements for access to the house as I do not live near the home that was serviced . From there there were some funny phone calls requesting more money for the cleaning which I declined . Also , Jonah tried to give me a different cleaning time other than what I had agreed to with the call center . Basically a pretty rough start from their management end . Nevertheless , I did meet Denise and Alexa at the house and they were working hard and did do a very good job. I give 4 stars only due to the series of mishaps and rocky start prior to the clean . Denise and Alexa did do a very good conscientious job and deserve their review bonus because they were great and did do a ln excellent job

  • Price assessment: Reasonable price
  • Price: $450–500
  • Services: Deep clean
Response from the owner · a week ago

Hi Nancy! Thank you so much for taking the time to share your feedback. We sincerely apologize for the scheduling miscommunication and frustration leading up to your cleaning. We always strive to provide a smooth experience from start to finish, and we appreciate you bringing these concerns to our attention so we can continue improving. We are so happy to hear that Denise and Alexa did such a wonderful job and will be sure to pass along your kind words! Thank you again for your patience, support, and for trusting MaidPro Cypress with your home. We would absolutely love the opportunity to help you again anytime in the future!

Janet Fenwick8 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My house just sparkles!!! Alyssa came on Monday and everything looked beautiful when she left. I just love the magic of MaidPro!

  • Price assessment: Reasonable price
  • Services: Standard cleaning
  • Positive: Responsiveness, Value
Response from the owner · Edited 4 weeks ago

Janet, thank you so much for this! Alyssa will be absolutely thrilled to hear she left your home sparkling and that you felt the MaidPro magic. That is exactly what we show up to do every single time. We look forward to seeing you again soon -Your MaidPro Pros

T Camp4 reviewsTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I want to give a heartfelt shout-out to Violet Lopez, Alexa Heske, and Estefani for the outstanding job they did deep cleaning my parents’ home. This was my childhood home, and they treated it with exceptional care and attention. They worked their way through every nook and cranny, leaving no detail overlooked. From start to finish, they were friendly, professional, hardworking, and incredibly thorough. The difference was remarkable—the home felt refreshed, renewed, and truly cared for. Thank you, Violet, Alexa, and Estefani, for going above and beyond. Your dedication and pride in your work made a lasting impression, and my family deeply appreciates everything you did. I wholeheartedly recommend MaidPro and this exceptional cleaning team. If you want a team you can trust to treat your home with care while delivering outstanding results, ask for Violet, Alexa, and Estefani!

  • Price assessment: Great price
  • Price: $500+
  • Services: Deep clean
Response from the owner · a month ago

Thank you so much, T, for this heartfelt review! Wow! Violet, Alexa, and Estefani will be thrilled to read it. Being trusted to deep clean your childhood home is an honor, and we're so glad the team's care and attention to detail came through in every nook and cranny. Our pros take the 49-Point Checklist seriously, and your kind words mean a lot to the whole team. We appreciate you recommending us! - Your MaidPro Pros

Kim Anderson2 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Denise, and Estefani did a great job.

Response from the owner · Edited 19 hours ago

Thank you, Kim! We’re proud to have Denise and Estefani on our team. Their dedication to delivering quality service truly shines through. We appreciate your kind words and are here to ensure your home stays clean and comfortable. Looking forward to serving you again!

Natalie Noble8 reviewsTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Updating review to say that Cassie did a very thorough and amazing job today!! Been using Maid Pro for 8 months and they don’t disappoint. Would recommend.

Response from the owner · Edited 2 months ago

Natalie, thank you so much for taking the time to update your review! We're thrilled Cassie gave your home such a thorough, amazing clean today. Having your trust for 8 months means the world to us and thank you for recommending us! -Your MaidPro Pros

Elena Grable6 reviewsTotal number of Google reviews Elena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been using Maid Pro since 2022 for biweekly cleaning and it was a great decision! They are an exceptional service that has been reliable , and does good work efficiently . Brisa and Denise are thorough, friendly and respectful of my home . The products they use are nontoxic and they will use some products that I provide for my needs. If you are not satisfied with Maid Pro they will come back free of charge and address the problem.

  • Price assessment: Not sure
  • Price: $300–350
  • Services: General housekeeping, Deep clean
Response from the owner · Edited 2 months ago

Elena, thank you so much for being with us since 2022! We're thrilled to hear that Brisa and Denise have consistently delivered thorough, friendly service you can count on every other week. We take pride in using nontoxic products and adapting to your specific preferences, and it means a lot that our satisfaction guarantee gives you peace of mind. Thanks again for trusting us with your home for over three years! -Your MaidPro Pros

Douglas GoldsteinLocal Guide · 13 reviewsTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Punctual. Effective. Speedy. If you've got stains to obliterate,, these pros will finish the job.

  • Price assessment: Reasonable price
  • Services: General housekeeping, Deep clean
Response from the owner · 3 months ago

What an awesome review, Doug!! Thank you so much for taking the time to leave your thoughts. We are so happy to hear that our team did such a great job and they will be thrilled to see this. We appreciate your support of MaidPro Cypress and hope to see you again soon.

Ty Simone6 reviewsTotal number of Google reviews Ty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Bookings are quick and easy, and the service is top notch. Cassie is extremely friendly and does a wonderful job!

  • Price assessment: Reasonable price
  • Price: $200–250
  • Positive: Responsiveness, Quality, Professionalism, Value
  • Services: Standard cleaning
  • Services: Standard cleaning
Response from the owner · 5 years ago

Thank you for the wonderful review Ty! We appreciate your loyalty and your support 😁

christina reid5 reviewsTotal number of Google reviews christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been using Maid Pro for a good while now. Today Cassi cleaned my house for the first time. She arrived early, did a thorough job, was very friendly, and good attention to details.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: General housekeeping
Response from the owner · Edited 3 months ago

Thank you so much, Christina! We’re so happy to hear that Cassi did a great job for you on her first visit. We really appreciate your support of MaidPro and we are excited to see you again soon! Have a great day!

MaidPro Cypress on Google Maps →

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