Google reviewers rate MaidPro 4.9/5 based on 414 reviews, with the owner responding to 80% of feedback. Customers frequently praise thorough cleaning, punctuality, and professional communication, noting that staff often handle specific requests like deep scrubbing or move-out preparations. However, some low-star reviews cite incomplete services, unexpected extra charges, and inconsistent staffing or time management as recurring issues.
Google rating: 4.9 out of 5 from 414 reviews (93% five-star).
Reviews on this page: 414 Google reviews (402 with written comments, 2 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 5, 2026.
Service: Interior Cleaning Service serving Virginia Beach, Virginia.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
414 reviews on Google
5★384
4★18
3★0
2★5
1★7
Reviews from Google, shown as published (original wording, unedited).
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No Name4 reviews
★★★★★
I was so thrilled that the Maid Pro customer team was able to assign Kayleigh to our home with only 3 days before our cleaning date! She is so great at efficiently and thoroughly cleaning and both times she was here she was by herself and the house looked AND smelled really clean. I asked her to focus on bathroom tiles this time and she HAND SCRUBBED TWO bathrooms and they are now pristine because of Kayleigh's effortts,
Response from the owner · 2 weeks ago
Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Kayleigh was able to take care of your home on short notice and that she continues to provide such efficient and thorough service. It’s fantastic to hear that your home looked and smelled so clean, and that she went the extra mile to hand-scrub both bathrooms and leave the tiles pristine. We’ll be sure to share your kind words and appreciation with Kayleigh!
Warm Regards,
Lily C. – Owner of MaidPro
757-644-5566
Kris did a fantastic job on my cleaning. I didn't have no complaints.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · 3 weeks ago
Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Kris did a fantastic job cleaning your home and that you were completely satisfied with the service. We’ll be sure to share your kind words with Kris. Thank you for choosing MaidPro and for your continued trust in us!
Warm Regards,
Lily C. – Owner of MaidPro
757-644-5566
Ask for Keyla. Just moved in and needed the whole house cleaned well and she did just that! Passed the white glove test and cleaned everything no dust left behind!
Response from the owner · a month ago
Thank you so much for the wonderful review! We’re thrilled to hear that Keyla did such a fantastic job getting your whole house cleaned and ready after your move. Passing the white glove test with no dust left behind is a great compliment! We’ll be sure to share your kind words with Keyla, and we truly appreciate you choosing MaidPro.
Warm Regards,
Lily C. – Owner of MaidPro
757-644-5566
I’ve been using maidpro for a few months now and they haven’t missed yet. Marisa is great at her job and very personable. 10/10
Price assessment: Reasonable price
Services: Office & workplace cleaning, Standard cleaning, General housekeeping, Deep clean
Response from the owner · a month ago
Thank you so much for sharing your 10/10 experience! We’re thrilled to hear MaidPro has consistently delivered great service over the past few months. It’s wonderful to know Marisa does such a great job while also being personable and pleasant to have in your home. We truly appreciate your continued trust and support, and we look forward to keeping up the great work!
Warm Regards,
Lily C. – Owner of MaidPro
757-644-5566
Kristin did a fantastic job. The house always looks and smells great! I look forward to seeing her going forward.
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · 7 months ago
Thank you so much for sharing your 5-star experience! We’re thrilled to hear Kris, Marisa, and Kaitlyn did such an awesome job. It’s wonderful to know you’re looking forward to seeing them again, and we truly appreciate your kind words and support!
Warm Regards,
Lily C. – Owner of MaidPro
757-644-5566
James was absolutely great and did an amazing job. He's friendly and efficient. He even left special little things that were cute surprises for us when we came home, like a duck stamp on our toilet paper and our a couple of Kleenex had been made into flowers on each tissue box. Our house smelled so fresh and clean
It just seemed brighter somehow! I'm am very happy with his service! I will continue to request for him to be our MaidPro cleaning tech!! ❤️
Price assessment: Reasonable price
Price: $300–350
Services: General housekeeping
Response from the owner · 3 months ago
Thank you so much for sharing your 5-star experience! We’re thrilled to hear James did an amazing job and provided such great service. We’ll be sure to share your kind words with him—they’ll mean a lot! Thank you for choosing MaidPro, and we truly appreciate your support.
Warm Regards,
Lily C. – Owner of MaidPro
757-644-5566
Kris & Joe did a great job cleaning our house July 16. They were very efficient & thorough. They were friendly as well.
Price assessment: Reasonable price
Services: Standard cleaning
Response from the owner · 2 years ago
Thank you so much for sharing your experience with MaidPro. Your review made my day! We are so glad we were able to help! Look forward to cleaning your home again soon! And we will continually work hard for you!
Best Regards,
Lily C. - Owner of MaidPro
757 644 5566
James was incredibly professional, friendly, and efficient. I would highly recommend Maid Pro and James!
Price assessment: Great price
Response from the owner · 3 months ago
Thank you so much for sharing your 5-star experience! We’re thrilled to hear James provided such professional, friendly, and efficient service. We truly appreciate your recommendation of both James and MaidPro, and we’re grateful for your kind words and support. We look forward to serving you again!
Warm Regards,
Lily C. – Owner of MaidPro
757-644-5566
Thank you David for sharing your experience with MaidPro. We appreciate you and your business. We are so glad we can help. Have a fabulous day!
Warm Regards,
Lily C. - Owner of MaidPro
757 644 5566
Kristin and her helper did a great job! Thank you!
Services: Standard cleaning
Response from the owner · 2 years ago
Thank you for sharing your experience with MaidPro. We appreciate you and your business. We are so glad we can help. Have a fabulous day! Warm Regards, Lily C. - Owner of MaidPro 757 644 5566
