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MailPro Redstone

4.9 ★★★★★ · 38 Google reviews · 13 photos
Shipping and mailing service · Huntsville, AL

MailPro Redstone at a glance

Customers frequently highlight the convenient location near Redstone Arsenal, friendly staff, and efficient handling of shipping, printing, and notary services. Many reviewers also mention the presence of a store dog and the availability of local gift items. A recurring criticism in low-star reviews concerns the high per-stamp fee for notary services, which some customers found expensive compared to free banking options.

  • Google rating: 4.9 out of 5 from 38 reviews (97% five-star).
  • Reviews on this page: 38 Google reviews (34 with written comments, 2 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Mail Service serving Huntsville, Alabama.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.9
★★★★★
38 reviews on Google
5★37
4★0
3★0
2★0
1★1

Reviews from Google, shown as published (original wording, unedited).

What customers talk about

We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The owner was nice, and had a great attitude, and atmosphere was great”
  • “They offer great services, and have wonderful products to purchase if you need a quick gift.”
  • “On my first visit, Charlie was a great little greeter🥰 I recommend this business every chance I get.”
  • “Great Service !”
  • “Great pricing, excellent service!”

People customers mention

  • Charlie 12 reviews
  • Teresa 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Buck SimmonsLocal Guide · 37 reviewsTotal number of Google reviews Buck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The owner was nice, and had a great attitude, and atmosphere was great

Megan B12 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are very very nice people! Always positive and helpful. She is a wonderful and delightful person and Charlie (the dog) is sweet as can be. They offer great services, and have wonderful products to purchase if you need a quick gift. They are super convenient and are always quick with getting you in and out. She is very kind and considerate. If you aren't using their services (which they do everything), you are missing out and should use them for all your shipping, printing, ID checks, etc. I appreciate them and am so glad they moved in to the area!!

James Howard4 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Teresa is so helpful and efficient. And the guard dog...FANTASTIC beast. I highly recommend this place.

Response from the owner · 2 weeks ago

Thank you for the 5-star review, James! ⭐️⭐️⭐️⭐️⭐️ We truly appreciate your support of MailPro Redstone! Teresa will be very happy to hear your kind words, and we’re glad she was able to make your visit helpful and efficient. As for our “guard dog,” Charlie appreciates the FANTASTIC rating! 🐾😄 His security methods may involve more tail wagging than intimidation, but so far he has an impeccable record. One of the advantages of shipping with us is having UPS, FedEx, USPS, and DHL all under one roof. That allows us to compare your options and help you find the best combination of price, reliability, and delivery time for each shipment—rather than being limited to just one carrier. Thanks again for choosing MailPro Redstone and for the recommendation. We look forward to helping you again soon! 📦😊

Christina Spradlin3 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will definitely mail packages through there again! Location is convenient to Redstone Arsenal, right outside the west Martin gate. The staff was friendly, personable, and went above and beyond to help me get my perishable gift to its destination without spoiling. The best was being greeted by and getting to love on Charlie, the shop dog.

Response from the owner · 2 weeks ago

Thank you so much for the wonderful review, Christina! 😊 We’re glad we could help get your perishable gift packed and on its way safely and quickly. Sometimes shipping takes a little extra problem-solving, and we’re always happy to go the extra mile to help find the best solution. We also love being conveniently located just outside Redstone Arsenal’s Martin Road gate and appreciate you helping spread the word that we’re here! And, of course, Charlie is thrilled to receive another mention. 🐾🥰 Greeting customers and accepting belly rubs are apparently essential parts of the MailPro Redstone customer experience! Thank you for trusting us with your shipment. We look forward to seeing you again!

Fernando AlejandroLocal Guide · 44 reviewsTotal number of Google reviews Fernando has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ms. Teresa was such a delight and I loved how close it was to my place. Very clean, organized, and friendly. One of the highlights was meeting Charlie! Such a kind, cute, and loving pup! Definitely telling everyone to do all their shipping/receiving needs here!

Response from the owner · 2 weeks ago

Thank you so much for the wonderful review, Fernando! 😊 We’re delighted to hear that you enjoyed your visit and found our store clean, organized, and convenient. Teresa truly appreciates your kind words, and providing friendly, personal service is something we take great pride in! And, of course, Charlie is thrilled to be one of the highlights of your visit! 🐾🥰 He’s pretty sure that greeting customers and collecting compliments are the most important jobs at MailPro Redstone! We especially appreciate you spreading the word about our shipping and receiving services. Recommendations from customers like you mean the world to a small, locally owned business. Thanks again, Fernando! We look forward to seeing you again soon—and Charlie will be waiting! 📦🐾

Erica Kennebrew3 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Service !!

Response from the owner · 2 weeks ago

Thank you for the 5 stars, Erica! 😊 We really appreciate the kind words and are glad you had a great experience with us! Whether it’s shipping with UPS, FedEx, USPS or DHL, printing and copying, notary services, passport photos, fingerprinting, shredding, mailbox services, or one of those other little things that always seem to come up—we’re here to help make it easy. Thanks for supporting MailPro Redstone, and we look forward to seeing you again soon! 📦

shelly mooLocal Guide · 26 reviewsTotal number of Google reviews shelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love the convenience of this location and the owner is very nice and accommodating. On my first visit, Charlie was a great little greeter🥰 I recommend this business every chance I get.

Response from the owner · 2 weeks ago

Thank you so much, Shelly! 😊 We’re so glad you’ve found our location convenient and your visits welcoming. And we especially appreciate you recommending MailPro Redstone to others every chance you get—word of mouth from wonderful customers like you means so much to a small local business! Charlie will also be happy to know he made a good first impression. 🐾🥰 He considers greeting customers one of his most important responsibilities… right behind treats and naps. Thank you again for your support, and we look forward to seeing you next time!

Julie Gillis13 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect location! Friendly and helpful staff and the mascot Charlie is the sweetest. They do most everything you need for shipping packages

Response from the owner · 2 weeks ago

Thank you so much for the wonderful review, Julie! 😊 We’re so glad you’re enjoying our location and have found our team friendly and helpful. We love making shipping as easy as possible by offering UPS, FedEx, USPS, and DHL all in one place—and helping our customers find the best option for their needs. And Charlie will be very pleased to hear he earned another 5-star mention! 🐾 He’s pretty convinced “mascot” means he’s actually in charge. 😄 Thank you for supporting MailPro Redstone. We look forward to seeing you again soon!

Michael Bryan6 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome people. Awesome experience. Highly recommend.

Response from the owner · a month ago

Michael, thank you for the awesome 5-star review! We’re so glad you had a great experience with us. Your recommendation means a lot to our entire team. We truly appreciate you choosing MailPro Redstone and look forward to helping you again next time! And for those who haven’t visited us yet, we’re more than just shipping! We offer UPS, FedEx, USPS, and DHL shipping, and we can compare carrier options to help you find the best combination of price, speed, and reliability for your shipment. We also offer package drop-offs and returns, copying and printing, laminating, binding, shredding, notary services, passport photos, and more — all conveniently located just outside Redstone Arsenal Gate 7. Thanks again, Michael, for supporting a local small business!

Nenita SantosLocal Guide · 28 reviewsTotal number of Google reviews Nenita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super friendly staff and the manager Charlie is wonderful. 😉 Close to the arsenal and convenient for since everything else is sooo far away.

Response from the owner · 2 months ago

Nenita, Thank you so much for the 5-star review! We’re glad you found us convenient to Redstone Arsenal and, most importantly, friendly and helpful. And yes, Charlie takes his role as manager very seriously! 🐾 He can be a quite particular when it comes to quality and customer service, but the rest of the staff loves him anyway. 😉 We think he keeps us on our toes! Thanks again for supporting MailPro Redstone. We truly appreciate your business and look forward to seeing you again soon!

MailPro Redstone on Google Maps →

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