Penny Pucci6 reviews
JT was very courteous and knowledgeable. And took care of my issues efficiently
- Price assessment: Overpriced
- Price: $400–600
- Services: Toilet repair
Review from Google · view on Google
Mainline Plumbing, AC & Electric Repair
Mainline Plumbing, AC & Electric Repair at a glance
Customers frequently praise the company for professional technicians who provide detailed explanations, efficient service, and punctual arrivals for plumbing, electrical, and HVAC work. Positive reviews highlight clear communication and thorough cleanup after jobs like water heater installations. However, several low-star reviews criticize high pricing, bait-and-switch tactics, and instances where promised equipment or specific services were not delivered as agreed.
- Google rating: 4.8 out of 5 from 985 reviews (92% five-star).
- Reviews on this page: 985 Google reviews (740 with written comments, 27 with photos).
- Owner responses: the business replied to 92% of reviews.
- Most recent review: October 23, 2026.
- Service: Pipe Repair Service serving Coconut Creek, Florida.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★985 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Seneria JohnsonLocal Guide · 10 reviews
I had a great experience with the plumbing service provided by Ralphee! He was professional, knowledgeable, and courteous throughout the entire process. He provided excellent customer service and made sure everything was taken care of. I truly appreciate his help and would highly recommend his services to anyone looking for a reliable plumber. Thank you, Ralphee, for a job well done!
- Price assessment: Reasonable price
- Services: Plumbing leak detection, Plumbing pipe repair
Review from Google · view on Google
alexandra fermin5 reviews
Excellent work and very responsible. Both techs were very professional. Will recommend them anytime my hot water heater was installed and they were clear from the start. Answered all my question and Iam satisfied with the service!
Response from the owner · 2 days ago
Hi Alexandra, thank you for the wonderful feedback! We’re glad both technicians were professional, kept you informed from the start, and took the time to answer all your questions during your water heater installation. It’s great to hear you’re happy with the service! We appreciate your recommendation and are grateful you trusted Mainline with your home.
Review from Google · view on Google
Raven Blue16 reviews
He explained everything and quickly took care of everything.
- Price assessment: Great price
- Price: $1–200
- Services: Toilet repair
Response from the owner · 6 days ago
Hi Raven, thank you for sharing your experience! We’re glad our technician took the time to explain everything clearly and get the job taken care of quickly. We want our customers to feel informed and confident in the work being done, and we appreciate you choosing Mainline Plumbing!
Review from Google · view on Google
Lailah Bradley2 reviews
Ozeik came and changed my water heater. Thank you so much for your amazing service and I hope to see you again!!!
- Price assessment: Great price
- Services: Water heater installation
Response from the owner · 6 days ago
Hi Lailah, thank you for the sweet review! We’re so happy Ozeik was able to take care of your water heater replacement and provide such a great experience. We’ll be sure to share your kind words with him. We appreciate you choosing Mainline and would be happy to help you again anytime!
Review from Google · view on Google
Jennifer Motes11 reviews
Very professional and knowledgeable. Definitely would recommend him
Response from the owner · a week ago
Hi Jennifer, thank you for the kind review! We’re glad to hear our technician made such a positive impression with his professionalism and knowledge. We truly appreciate your recommendation and are happy you had a great experience with Mainline!
Review from Google · view on Google
Alexis MotyckaLocal Guide · 14 reviews
We had a positive experience with Mainline Plumbing, AC & Electric. The technician arrived within the scheduled window, was friendly and professional, and completed our electrical safety inspection. The customer support team has also been responsive, courteous, and helpful throughout the process. We appreciate the service!
Response from the owner · a week ago
Hi Alexis, thank you for sharing your experience! We’re glad our technician arrived as scheduled and made your electrical safety inspection a positive experience. It’s also great to hear our office team has been responsive and helpful throughout the process. We appreciate you choosing Mainline Plumbing, AC & Electric and are grateful for the opportunity to take care of your home!
Review from Google · view on Google
Christian MontesiLocal Guide · 21 reviews
Danny was amazing. Prompt. Polite. Efficient. He took the time to actually diagram out some plumbing basics on a piece of paper to help me understand what he was talking about. Really great to work with!
- Price assessment: Reasonable price
- Price: $2,000+
- Services: Ground wire installation, Plumbing pipe repair, Sewer cleaning
Response from the owner · 2 weeks ago
Hi Christian, thank you for such a great review! We’re glad Danny was prompt, polite, and efficient, and especially that he took the extra time to draw things out and make the plumbing easier to understand. That kind of clear communication makes a big difference, and we’ll be sure to pass your kind words along to Danny. We appreciate you choosing Mainline!
Review from Google · view on Google
Valarie ForrestLocal Guide · 24 reviews
They responsed quickly. The issue was handled within the hour.
- Price assessment: Not sure
- Price: $1,000–1,200
- Services: Plumbing pipe repair
Response from the owner · 2 weeks ago
Hi Valarie, thank you for the great review! We’re glad our team was able to respond quickly and get the issue handled within the hour. We truly appreciate you choosing Mainline and are grateful for the opportunity to help!
Review from Google · view on Google
Freelance Healthcare Professional5 reviews
Burke was very professional and quick to fix the issue. Highly recommend. Thank you for your service
Response from the owner · 2 weeks ago
Hi there, thank you for the great review! We’re glad Burke was able to quickly resolve the issue and provide such a professional experience. We’ll be sure to pass along your kind words to him. We truly appreciate your recommendation and your trust in Mainline!
Review from Google · view on Google
Business details
- Address: 1051 NW 31st Ave, Pompano Beach, FL 33069
- Phone: (954) 417-0636
- Website: mainlineplumbingservice.com
- Service area: Coconut Creek, FL