Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
Marathon Locksmith logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%98+23.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Marathon Locksmith

Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 52 locksmiths · 5.0★ from 112 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Marathon Locksmith is better than 94% of locksmiths.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Marathon Locksmith is better than 98% of locksmiths.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Marathon Locksmith is better than —% of locksmiths.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Marathon Locksmith is better than 83% of locksmiths.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Marathon Locksmith is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Marathon Locksmith is better than 100% of locksmiths.A
100

Reviews for your job

Customers hired Marathon Locksmith for 5 kinds of job.

Marathon Locksmith for car digital & remote key reprogramming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$111–$272

All 2 Google reviews tagged “Car digital & remote key reprogramming”

Liya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I lost my Nissan Altima key at SFO, and Marathon Locksmith came to the rescue! They made me a new key fob in just 30 minutes. The service was fast, professional, and hassle-free. Highly recommend Marathon Locksmith in San Francisco if you ever lose your car keys. Great experience and excellent service!

Paid $250–300Great priceCar digital & remote key reprogramming
Youhanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lost my car Toyota Prius SFO airport marathon locksmith hep me get new key Great servise Thank you

Car digital & remote key reprogramming

Price

$243+61% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 18%Overpriced 9%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Car lockouts5$81–$132
Car digital & remote key reprogramming2$111–$272
Lock rekeying2$114–$282
Building lockouts2$96–$173
Building key copying2$5–$30

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