Estate planning attorney · Draper, UT · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 110 civil litigation lawyersiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★312 Google reviews · 10 photos
98%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Marianne Ludlow, Esq. five out of five stars based on 312 reviews. Clients frequently describe the firm as knowledgeable, organized, and patient, noting that staff explain complex estate planning details in simple terms and handle wills, trusts, and asset protection efficiently. Common services include restating family trusts, creating living wills, and guiding clients through initial consultations. While most feedback is positive, a few low-star reviews criticize the office for failing to follow up after meetings and providing incorrect legal advice.
Google rating: 5.0 out of 5 from 312 reviews (98% five-star).
Reviews on this page: 312 Google reviews (271 with written comments, 2 with photos).
Owner responses: the business replied to 87% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Marianne Ludlow, Esq.Civil Litigation Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Marianne Ludlow, Esq.: 94/100 on this factor. Category median: 90.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Marianne Ludlow, Esq.: 91/100 on this factor. Category median: 85.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Marianne Ludlow, Esq.: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Marianne Ludlow, Esq.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Marianne Ludlow, Esq.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Marianne Ludlow, Esq.: 85/100 on this factor. Category median: 57.A
85
Bar = this company · dark tick = category median.
Star ratings
312 Google reviews we collected
5.0of 5
5 stars30798%
4 stars21%
3 stars00%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 271 written reviews
99%praise
Praise57299%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15026%
Honesty & trust10719%
Would recommend10618%
Quality & results9817%
Communication7112%
Speed & response285%
Price & value173%
What customers talk about
We read 271 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We’ve had experiences with several estate attorneys over the past 50 years, and I can say that she is very knowledgeable and organized.”
“My wife and I needed a full and complete restatement of our family trust.”
“I highly recommend her; she will do a great job for you.”
“I can't recommend Marianne and the Sundance Law Group enough if you're looking for someone to help you with you estate planning.”
“I had an excellent experience with Marianne and her staff.”
“My estate plan was explained to me in terms that I could understand.”
“I highly recommend Shawna and this wonderfully efficient office.”
“She knows the law and made some changes that will save our heirs a great deal of money someday.”
People customers mention
Trust16 reviews
Doughman14 reviews
Paige11 reviews
Helen9 reviews
Behle8 reviews
Shawna7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Brent4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My wife and I needed a full and complete restatement of our family trust. After doing some research we found Mariann Ludlow who had an outstanding rating. We found out that she had completed estate planning for a friend of ours who was very satisfied. We’ve had experiences with several estate attorneys over the…
Scott4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Marianne and Cheryl were both very knowledgeable and helpful. Willing to spend the time to walk us thru the process and make sure all details were covered. Will continue to work with them in the future, and recommend to others.
Ron5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Helen was great to work with! The meeting went smoothly and Helen found something in the details of two of our documents that we need to correct.
Carrie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Our interactions with Marianne Ludlow were fantastic. She was exceptional at guiding us through our estate planning. I would enthusiastically recommend her services.
JimLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We found the need for estate planning to be necessary, but difficult to prioritize. At the suggestion of our financial advisor, we contacted Marianne Ludlow at Parsons Behle & Latimer. After our initial consultation with Marianne and her team, we found the approach to sound and robust. We had our completion…
Trish2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had an extremely positive experience was Marianne Ludlow, Trish at the front desk, and Helen Kennedy. They were all extremely professional and very detailed and precise in their work. They continued to be
patient as we were not always available and extremely understanding in our circumstance. I would recommend…
My wife and I needed a full and complete restatement of our family trust. After doing some research we found Mariann Ludlow who had an outstanding rating. We found out that she had completed estate planning for a friend of ours who was very satisfied. We’ve had experiences with several estate attorneys over the past 50 years, and I can say that she is very knowledgeable and organized. She knows the law and made some changes that will save our heirs a great deal of money someday. I highly recommend her; she will do a great job for you.
Scott Nelson4 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Marianne and Cheryl were both very knowledgeable and helpful. Willing to spend the time to walk us thru the process and make sure all details were covered. Will continue to work with them in the future, and recommend to others.
Ron Herman5 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Our interactions with Marianne Ludlow were fantastic. She was exceptional at guiding us through our estate planning. I would enthusiastically recommend her services.
Jim SLocal Guide · 30 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
We found the need for estate planning to be necessary, but difficult to prioritize. At the suggestion of our financial advisor, we contacted Marianne Ludlow at Parsons Behle & Latimer. After our initial consultation with Marianne and her team, we found the approach to sound and robust. We had our completion meeting this morning and feel our estate plan is a complete, protected, and responsible structure to pass our assets when the time comes.
Greg Hemming3 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
I had an extremely positive experience was Marianne Ludlow, Trish at the front desk, and Helen Kennedy. They were all extremely professional and very detailed and precise in their work. They continued to be
patient as we were not always available and extremely understanding in our circumstance. I would recommend this group to anyone who has an estate planning needs.
Connie SpencerLocal Guide · 18 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Marianne and team helped us redo our entire trust and will documents that were completed 20 years ago and drafted in Colorado. Her team was fantastic and I would highly recommend working with her for Estate Planning needs.
