Mark Lindsay and Son Plumbing, Heating & Air Conditioning logo

Mark Lindsay and Son Plumbing, Heating & Air Conditioning

4.8 ★★★★★ · 1,752 Google reviews · 24 photos
Plumber · Kinnelon, NJ

Mark Lindsay and Son Plumbing, Heating & Air Conditioning at a glance

Customers frequently praise the company for punctual arrivals, courteous technicians, and thorough diagnostics for plumbing, heating, and air conditioning services. Recurring themes highlight responsive communication, fair pricing estimates, and effective repairs that resolve issues on the first visit. However, some low-star reviews criticize high service call fees, perceived overpricing compared to other providers, and instances where technicians failed to complete jobs or arrived late.

  • Google rating: 4.8 out of 5 from 1,752 reviews (94% five-star).
  • Reviews on this page: 1,752 Google reviews (1,391 with written comments, 24 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Water Purification Service serving Kinnelon, New Jersey.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.8
★★★★★
1,752 reviews on Google
5★1,655
4★30
3★5
2★13
1★49

Reviews from Google, shown as published (original wording, unedited).

Mike A.7 reviews
★★★★★

Mark Lindsay & Son exceeded my expectations from start to finish. From my initial phone call to schedule an estimate for repairing or replacing my boiler, their team was responsive, courteous, and exceptionally professional. They were able to schedule a complimentary estimate promptly, without the long wait times I had experienced with other service providers.<br><br>Approximately 30 minutes before the appointment, I received a text with a photo of Perry, the technician, along with information highlighting his experience. This thoughtful touch immediately inspired confidence and reflected the company’s commitment to professionalism and customer service.<br><br>Perry was outstanding! He was extremely knowledgeable, patient, and personable, taking the time to thoroughly explain my options and answer all my questions. Most importantly, he demonstrated genuine honesty and integrity. I felt he was looking out for my best interests and helping me find the most cost-effective solution, rather than trying to upsell me on unnecessary work. He was never pushy and made the entire experience comfortable and reassuring.<br><br>It is refreshing to work with a company that combines technical expertise, responsiveness, and a genuine commitment to its customers. I highly recommend Mark Lindsay & Son and Perry to anyone looking for a trustworthy, knowledgeable, and professional plumbing and heating company. I would not hesitate to use them again!

Review from Google · view on Google
Mick Carlson7 reviews
★★★★★

Excellent and courteous service: Rating 10+<br><br>Toilet flush stopper

  • Services: Service not listed
Response from the owner · 7 years ago

Wow Mick! Thanks for such a great rating!

Review from Google · view on Google
Connor Ebersole3 reviews
★★★★★

Jack was great!

  • Services: HVAC system maintenance
Response from the owner · 4 days ago

Hi Connor, thank you for the positive feedback about Jack! We're glad to hear that you had a great experience with our plumbing services. Let us know if you need any assistance in the future.<br>

Review from Google · view on Google
Bob OLSEN2 reviews
★★★★★

Great job

  • Price assessment: Reasonable price
  • Price: $600–800
Response from the owner · 5 days ago

Hi Bob, thank you for the positive feedback! We're glad you were happy with our service. If you ever need assistance in the future, don't hesitate to reach out.<br>

Review from Google · view on Google
Deborah Graulich8 reviews
★★★★★

Excellent customer services! Very respectful employees who thoroughly check your systems so they work at full optimal capacity. Check to make sure you were happy with their service. Something that you rarely receive nowadays! Use them and you have no worries!

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: HVAC system repair
Response from the owner · 4 years ago

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Review from Google · view on Google
glenn smithLocal Guide · 25 reviews
★★★★★

Drew Storm was an excellent technician. He is efficient and courteous. Furnace yearly service was thorough.

  • Positive: Punctuality, Quality, Professionalism
  • Services: Heating system maintenance
Response from the owner · 4 years ago

Thanks, Glenn. We are so happy you were pleased with the service Drew provided! We'll be sure to share this with him, it will make his day! Thank you again for choosing Mark Lindsay & Son. We will be ready to serve you again next time you need us!

Review from Google · view on Google
l cerni4 reviews
★★★★★

Bryan knows his stuff. Very happy with his work.

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Toilet repair
Response from the owner · a week ago

Hi l cerni, thank you for sharing your positive feedback about Bryan's work. We are delighted to hear that you are very happy with the service provided. If you have any more plumbing needs in the future, feel free to reach out to us.<br>

Review from Google · view on Google
Mary Jo Myers12 reviews
★★★★★

Great company! They always fix the issue correctly the FIRST time! Their staff is always pleasant and professional!! Thanks Tom, for going above and beyond and helping me with a restoration company.

  • Price assessment: Reasonable price
  • Services: Plumbing leak detection
  • Services: Service not listed
Response from the owner · 3 years ago

Hi, Mary Jo. Thank you for taking the time to share your great experience with us! It's rewarding to know that our team responded quickly and got the job done. Please reach out if you need anything in the future! All the best.

Review from Google · view on Google
Brandon VitaleLocal Guide · 26 reviews
★★★★★

Saturday emergency with a clogged main line. Called back within minutes after leaving a message. Had a plumber at our house within an hour and a half. He explained the steps he was taking to diagnose the clog. Ran into an issue with the clean out and was able to figure out a work around and was able to clear the clog and get our house draining again. Greatful for their service.

  • Price assessment: Reasonable price
  • Price: $600–800
  • Services: Service not listed
Response from the owner · 2 weeks ago

Hi Brandon, thank you for sharing your positive experience with Mark Lindsay and Son Plumbing! We're glad to hear that our team was able to quickly address your emergency and get your main line cleared. If you ever need assistance in the future, don't hesitate to reach out.<br>

Review from Google · view on Google
Francoi Tawil8 reviews
★★★★★

I had 4 hvac companies out to quote a major job, boiler & water tank replacement.<br><br>Perry Mandarakas was the only one who actually took his time, meticulously measuring every baseboard and radiator in my home. I can tell he was and still is a fantastic teacher in the trade. I felt like I took a class by the end of his visit!<br><br>Dean, Tyler, and their install team were all super clean, efficient, also answered all my questions. Thank you all!

Response from the owner · 2 weeks ago

Hi Francoi! Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Perry and the entire team provided you with exceptional service and made you feel well-informed throughout the process. If you have any more questions or need further assistance in the future, feel free to reach out. We truly appreciate your feedback!<br>

Review from Google · view on Google

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