Marks & Harrison - Personal Injury Attorney - Petersburg logo

Marks & Harrison - Personal Injury Attorney - Petersburg

4.8 ★★★★★ · 91 Google reviews · 13 photos
Personal injury attorney · Hopewell, VA

Marks & Harrison - Personal Injury Attorney - Petersburg at a glance

Reviewers frequently praise the firm's staff for their professionalism, patience, and clear communication when handling personal injury and civil cases. Clients often highlight the ease of navigating legal processes and the responsiveness of paralegals and attorneys in keeping them informed. However, some low-star reviews note instances of unexplained case rejections and perceived rudeness from reception staff during initial consultations.

  • Google rating: 4.8 out of 5 from 91 reviews (93% five-star).
  • Reviews on this page: 91 Google reviews (57 with written comments, 1 with photos).
  • Owner responses: the business replied to 62% of reviews.
  • Most recent review: September 8, 2026.
  • Service: Civil Litigation Lawyer serving Hopewell, Virginia.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.8
★★★★★
91 reviews on Google
5★85
4★1
3★2
2★1
1★2

Reviews from Google, shown as published (original wording, unedited).

Gage Rackley2 reviews
★★★★★

Natalia Yates was very professional and very helpful over the phone. I had no issues or complaints she did a very good job

Response from the owner · 5 months ago

Thank you for the review!

Review from Google · view on Google
T Y T1 review
★★★★★

Natalia consistently demonstrates a high level of professionalism and dedication to the Marks & Harrison team.

Review from Google · view on Google
dorian herring1 review
★★★★★

Thank you to Natalia Yates at Marks & Harrison for making me feel heard, supported, and important. Her patience and professionalism helped make a difficult situation easier to handle. I’m grateful for the difference she and the firm have made.

Review from Google · view on Google
Collin Thompson3 reviews
★★★★★

talked over the phone with Natalia and she was extraordinarily helpful with my problem and helped guide me through the process to get the help i needed. no issues with the phone call.

Review from Google · view on Google
LaRita Lawrence4 reviews
★★★★★

Outstanding Service from Natalia!<br><br>Natalia was incredibly friendly, patient, and genuinely helpful from start to finish. She provided clear, detailed information and made the entire experience feel easy and stress‑free. I really appreciate her professionalism and kindness , she turned a simple interaction into a great one.<br><br>Highly recommend her!

Review from Google · view on Google
Sheron JohnsonLocal Guide · 15 reviews
★★★★★

Natalia provided exceptional customer service from start to finish. She was attentive, professional, and genuinely cared about making sure every detail was handled smoothly. Her positive attitude and willingness to go above and beyond made the entire experience outstanding. I truly appreciate her dedication and highly recommend her for anyone looking for excellent service. Five stars all the way!

Review from Google · view on Google
TaMya Bland2 reviews
★★★★★

I called in and spoke with Natalia, she was extremely professional and kind, promptly addressed my issues without any problems. I’d highly recommend speaking with her!

Review from Google · view on Google
Natasha Y2 reviews
★★★★★

Natalia Y. has helped me at the front desk in regards to getting a case started with Marks and Harrison. Highly recommend her!!

Response from the owner · 5 months ago

Thank you for the positive review!

Review from Google · view on Google
Darnell Williams1 review
★★★★★

Marks and Harrison did a great job handling my case. They were professional, kept me informed every step of the way, and made sure everything moved along efficiently. The settlement came quickly, and I really appreciated their clear and consistent communication. My paralegal Natalia Y. was amazing as well. She kept me abreast of all information and made me feel comfortable throughout the entire process. Great Work !

Response from the owner · 5 months ago

Thank you for the positive review!

Review from Google · view on Google
Shalonda Blanding4 reviews
★★★★★

I had a great experience speaking with Natalia the other day. She has great customer service, listened carefully to my concerns, and took the time to address my questions clearly and professionally. I really appreciated her for taking the time to assist and ensure I didn’t feel left without support. Her helpful attitude and knowledge made a positive impression.<br><br>Thank you!

Response from the owner · 5 months ago

Thank you for the positive review!

Review from Google · view on Google

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