Good quality and value of choices

Marshall Appliance Co
Marshall Appliance Co at a glance
Google reviewers rate Marshall Appliance Co at 4.8 out of 5 based on 43 reviews. Customers frequently highlight the store's knowledgeable staff, friendly service, and competitive pricing for appliances like washers, dryers, and stoves. Recurring themes include timely delivery, helpful product selection, and personal attention that contrasts with larger retailers. The owner did not reply to any reviews. Two low-star comments described the service as lazy, though this criticism is not reflected in the majority of positive feedback regarding the overall shopping experience.
- Google rating: 4.8 out of 5 from 43 reviews (86% five-star).
- Reviews on this page: 43 Google reviews (33 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 21, 2025.
- Service: Dishwasher Installation Service serving North Canton, Ohio.
Data from Google, last updated November 3, 2026.
Star ratings
43 Google reviews we collected
- 5 stars3786%
- 4 stars49%
- 3 stars12%
- 2 stars00%
- 1 star12%
Praise vs complaints
Phrases our text analysis found in 33 written reviews
- Praise28100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1243%
- Price & value518%
- Quality & results311%
- Speed & response311%
- Honesty & trust27%
- Would recommend27%
- Communication14%
What customers talk about
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…pliance from my home in Florida, the gentlemen I talked to was super helpful , gave me great info and I was able to purchase over the phone.…”
“Knowledgeable, friendly staff helped us get the perfect stove at a good price!”
“Great council on what washer to buy, delivery on time, professional and just a great experience.”
“They delivered it in a timely manner, and literally came over to our house for free when we couldn't figure out how to use them”
“You receive 100 % customer service with honesty and integrity.”
“I definitely recommend coming here for your home appliance needs!”
“A salesman was with us the whole time as and answered all my questions.”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.8 ★★★★★ 43 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Nice establishment! Nice honest people! I definitely recommend coming here for your home appliance needs!
Great selection and reasonable prices. Put what we needed in layaway. Perfect!
Very friendly and helpful
Great local store! Personal service that's rare these days.
Been going to this establishment for over 40 years. Still have my stove and refrigerator for close to 30 years now. Greg and his staff goes that extra mile for you and will answer your questions about your purchases. Don’t go to those big establishment until you check them out. You won’t be disappointed
Great buying experience. Service A+
Walked in. Spoke with Greg. Bought a Midea refrigerator. It was delivered the next day! Shop small. Shop local
You can tell the owner loves his job and is very passionate. We were able to easily select our washer/dryer with his help.
Everyone at the store was very helpful. They took their time to ensure we were buying the correct parts.
Business details
- Address: 2519 Cleveland Ave NW, Canton, OH 44709
- Phone: (330) 452-1251
- Service area: North Canton, OH