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Marshall Appliance Co

Appliance store · North Canton, OH

4.8 ★★★★★ 43 Google reviews · 2 photos
86%five-star reviews
0%reviews answered by the owner
Sep 2025latest review

Marshall Appliance Co at a glance

Google reviewers rate Marshall Appliance Co at 4.8 out of 5 based on 43 reviews. Customers frequently highlight the store's knowledgeable staff, friendly service, and competitive pricing for appliances like washers, dryers, and stoves. Recurring themes include timely delivery, helpful product selection, and personal attention that contrasts with larger retailers. The owner did not reply to any reviews. Two low-star comments described the service as lazy, though this criticism is not reflected in the majority of positive feedback regarding the overall shopping experience.

  • Google rating: 4.8 out of 5 from 43 reviews (86% five-star).
  • Reviews on this page: 43 Google reviews (33 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 21, 2025.
  • Service: Dishwasher Installation Service serving North Canton, Ohio.

Data from Google, last updated November 3, 2026.

Star ratings

43 Google reviews we collected

  • 5 stars3786%
  • 4 stars49%
  • 3 stars12%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 33 written reviews

  • Praise28100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1243%
  • Price & value518%
  • Quality & results311%
  • Speed & response311%
  • Honesty & trust27%
  • Would recommend27%
  • Communication14%

What customers talk about

We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…pliance from my home in Florida, the gentlemen I talked to was super helpful , gave me great info and I was able to purchase over the phone.…”
  • “Knowledgeable, friendly staff helped us get the perfect stove at a good price!”
  • “Great council on what washer to buy, delivery on time, professional and just a great experience.”
  • “They delivered it in a timely manner, and literally came over to our house for free when we couldn't figure out how to use them”
  • “You receive 100 % customer service with honesty and integrity.”
  • “I definitely recommend coming here for your home appliance needs!”
  • “A salesman was with us the whole time as and answered all my questions.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 43 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
clarence GardnerLocal Guide · 20 reviewsTotal number of Google reviews clarence has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good quality and value of choices

Jennifer SpencerLocal Guide · 117 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice establishment! Nice honest people! I definitely recommend coming here for your home appliance needs!

Linda DeLonaisLocal Guide · 35 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great selection and reasonable prices. Put what we needed in layaway. Perfect!

daniel youngLocal Guide · 24 reviewsTotal number of Google reviews daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly and helpful

Mary ClarkLocal Guide · 40 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great local store! Personal service that's rare these days.

PAULA BECHERER11 reviewsTotal number of Google reviews PAULA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been going to this establishment for over 40 years. Still have my stove and refrigerator for close to 30 years now. Greg and his staff goes that extra mile for you and will answer your questions about your purchases. Don’t go to those big establishment until you check them out. You won’t be disappointed

Dean Pirovolos12 reviewsTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great buying experience. Service A+

Deloris AngeliLocal Guide · 36 reviewsTotal number of Google reviews Deloris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Walked in. Spoke with Greg. Bought a Midea refrigerator. It was delivered the next day! Shop small. Shop local

Alexandria CampbellLocal Guide · 85 reviewsTotal number of Google reviews Alexandria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

You can tell the owner loves his job and is very passionate. We were able to easily select our washer/dryer with his help.

Sean SchraderLocal Guide · 22 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone at the store was very helpful. They took their time to ensure we were buying the correct parts.

Marshall Appliance Co on Google Maps →

Business details

  • Address: 2519 Cleveland Ave NW, Canton, OH 44709
  • Phone: (330) 452-1251
  • Service area: North Canton, OH