Real estate agency · Wake Forest, NC · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#72 of 124 home staging servicesiPosition by Experts Score among all companies we track in this category. · better than 42%
4.9★★★★★1,130 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Marti Hampton Real Estate holds a 4.9/5 rating from 1,130 Google reviews, with the owner responding to 93% of feedback. Customers frequently praise agents for their communication, responsiveness, and guidance during home buying and selling processes, noting smooth transactions and helpful market analysis. However, low-star reviews cite specific concerns regarding miscommunication, unexpected contract changes, and perceived unethical business practices during property sales.
Google rating: 4.9 out of 5 from 1,130 reviews (98% five-star).
Reviews on this page: 1,130 Google reviews (1,035 with written comments, 22 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 27, 2026.
Service: Home Staging Service serving Wake Forest, North Carolina.
Data from Google, last updated October 29, 2026.
Score profile vs other home staging services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Marti Hampton Real EstateHome Staging Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Marti Hampton Real Estate: 96/100 on this factor. Category median: 97.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Marti Hampton Real Estate: 96/100 on this factor. Category median: 97.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Marti Hampton Real Estate: 91/100 on this factor. Category median: 99.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Marti Hampton Real Estate: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Marti Hampton Real Estate: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Marti Hampton Real Estate: 71/100 on this factor. Category median: 63.B
71
Bar = this company · dark tick = category median.
Star ratings
1,130 Google reviews we collected
4.9of 5
5 stars1,10498%
4 stars111%
3 stars10%
2 stars00%
1 star141%
Praise vs complaints
Phrases our text analysis found in 1,035 written reviews
98%praise
Praise1,54098%
Complaints342%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude52433%
Would recommend33721%
Quality & results20913%
Speed & response19612%
Communication16210%
Honesty & trust896%
Price & value574%
What customers talk about
We read 1,035 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was always cheerful,positive, very knowledgeable and professional.”
“I called her (Marti) to have a conversation and right in the middle as I was trying to speak she yelled at me and hung up on me.”
“I would recommend her office if you are in the market for a new home!”
“I would highly recommend avoiding any Marti Hampton represented properties for sale.”
“Cathy provided quick and thorough answers for every step and I couldn't be more satisfied.”
“Had a terrible experience with this realty company.”
“She never failed to answer calls and respond to emails promptly, while keeping us in the loop every step of the way.”
“Additionally, he arranged for us to get approval from another lender as a backup when our original mortgage lender was slow in approving our loan.”
“He explained the importance of looking at a home as an investment and gave me thoughtful, practical guidance throughout the process.”
“She started questioning us almost like an interrogation, and she would smirk anytime I didn't answer her the way she wanted.”
“Carolanne genuinely cared about helping me find my dream beach home.”
“They lied and said they tried to contact me when they had not.”
“He helped us find our home in the perfect location at a great price, and he really listened to what we wanted throughout the whole process.”
“This woman will get her commission at any costs possible.”
People customers mention
Purtee64 reviews
Raleigh47 reviews
Barbara37 reviews
White37 reviews
Cathy30 reviews
Harris26 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDeborah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Working with Carolanne Galardo was an absolute pleasure. Because of her experience, dedication and negotiation skills, the entire home buying process was smooth and stress free. Her communication was outstanding. She never failed to answer calls and respond to emails promptly, while keeping us in the loop every…
MMarla7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I cannot say enough about the wonderful care Cathy Rice provided in finding me just the right home. She was always cheerful,positive, very knowledgeable and professional. Cathy provided quick and thorough answers for every step and I couldn't be more satisfied. I especially appreciate the attention to detail and always knew she had my best interests met.
CCathy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
I, Cathy Rice listed my home with our team, Marti Hampton about 2mths ago. We done 1wk coming soon and then went Active, 3 days later I went u/c with multiple offers! I will definitely continue to recommend Marti Hampton for all real estate needs!
RRobert5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I bought my new home over a year ago. I was fortunate to have Galardo Realtors help facilitate the purchase. Carolanne Galardo crossed her T’s and dotted her I’s in making sure everything was taken care of . She looked out for my best interest from beginning to end of the sale. I would recommend her office if you are in the market for a new home!!
JJoe3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Carolanne Galardo was our realtor. She was awesome. Process went smoothly. Great experience.
LLynnLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Carolanne is an exceptional real estate agent. She has helped me with many homes over the years. We loved her so much, we hired her to assist us when we moved my mother closer. Highly recommend!!
Working with Carolanne Galardo was an absolute pleasure. Because of her experience, dedication and negotiation skills, the entire home buying process was smooth and stress free. Her communication was outstanding. She never failed to answer calls and respond to emails promptly, while keeping us in the loop every step of the way. She made us feel more like friends than clients. If you are looking for a realtor who will work for you from beginning to end, choose Carolanne Galardo.
Property types: Houses
M
Marla Seagroves7 reviewsiTotal number of Google reviews Marla has written across all businesses on Google Maps, not just this one.
I cannot say enough about the wonderful care Cathy Rice provided in finding me just the right home. She was always cheerful,positive, very knowledgeable and professional. Cathy provided quick and thorough answers for every step and I couldn't be more satisfied. I especially appreciate the attention to detail and always knew she had my best interests met.
Property types: Houses, Undeveloped land
C
Cathy Rice7 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
I, Cathy Rice listed my home with our team, Marti Hampton about 2mths ago. We done 1wk coming soon and then went Active, 3 days later I went u/c with multiple offers! I will definitely continue to recommend Marti Hampton for all real estate needs!
Property types: Houses
Response from the owner · 2 years ago
What a treat to read any day of the week -- especially on Valentine's Day! Your continued recommendations mean the world to us!
B
bernadette tarantino3 reviewsiTotal number of Google reviews bernadette has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ An Incredible Home-Buying Experience!
Working with Carolanne Galardo to purchase my beach home in Sunset Beach, NC, was an incredible experience! As I was relocating from New York to North Carolina, I needed a Realtor who was dedicated, patient, and truly committed to helping me find the perfect home.
Even though Sunset Beach was an area she wasn't very familiar with, Carolanne went above and beyond. She took the time to travel to the beach, show me multiple homes, and work tirelessly until we found the one that was just right for me!
What impressed me most was her willingness to go the extra mile, her dedication to my needs, and her commitment to making the entire buying process as smooth and stress-free as possible. I never felt like I was just another client. Carolanne genuinely cared about helping me find my dream beach home.
I couldn't be happier with my experience and would wholeheartedly recommend Carolanne to anyone looking to buy or sell a home. If you want a Realtor who truly cares, works hard for you, and goes above and beyond to make your real estate journey a positive one, Carolanne is the person to call!
Thank you, Carolanne, for helping me find my perfect piece of paradise in Sunset Beach!
— Bernadette Tarantino
Property types: Houses
R
Robert Croucher5 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
I bought my new home over a year ago. I was fortunate to have Galardo Realtors help facilitate the purchase. Carolanne Galardo crossed her T’s and dotted her I’s in making sure everything was taken care of . She looked out for my best interest from beginning to end of the sale. I would recommend her office if you are in the market for a new home!!
J
Joe Byrne3 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Carolanne is an exceptional real estate agent. She has helped me with many homes over the years. We loved her so much, we hired her to assist us when we moved my mother closer. Highly recommend!!
Property types: Houses
T
Thomas Weedman1 reviewiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Great experience with Deanna Carson 21 days start to finish with keys in hand could not ask for a better agent and no bumps though the process
Response from the owner · 6 days ago
Thank you, Thomas! Deanna and everyone on the Marti Hampton Real Estate team work hard to ensure a smooth process. She is the cream of the crop, for sure!
T
Trisha WeedmanLocal Guide · 23 reviewsiTotal number of Google reviews Trisha has written across all businesses on Google Maps, not just this one.
Marti Hampton and her team at EXP Realty are the true experts you are looking for! We have worked with Marti for several years across multiple properties and simply would not trust anyone else. Buying and/or selling a home is very stressful, but she makes it so much easier. Special shout out to Martha Choe for her attention to detail and responsiveness! Very highly recommend!
Response from the owner · 6 days ago
Karen, you are part of the many reasons why Marti Hampton Real Estate is a success... it is a privilege and honor serving home buyers and sellers like you -- so much so that you become more than a client to us, and we're appreciative of every opportunity to be of service to you. Thank you!
