Criminal justice attorney · Waukesha, WI · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%83+12.6Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 74 DUI lawyersiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★33 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Mastantuono Coffee & Thomas SC five stars based on thirty-three reviews, noting that the owner responds to over half of them. Clients describe the firm's handling of criminal cases, including juvenile offenses and federal charges, with emphasis on clear communication, organized case management, and compassionate support. Recurring themes include attorneys explaining legal steps in plain language and achieving favorable outcomes such as reduced charges or dismissals, while no common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 33 reviews (100% five-star).
Reviews on this page: 33 Google reviews (33 with written comments).
Owner responses: the business replied to 52% of reviews.
Most recent review: July 17, 2026.
Service: DUI Lawyer serving Waukesha, Wisconsin.
Data from Google, last updated November 1, 2026.
Score profile vs other DUI lawyers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
This companyDUI Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mastantuono Coffee & Thomas SC: 98/100 on this factor. Category median: 91.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mastantuono Coffee & Thomas SC: 95/100 on this factor. Category median: 87.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mastantuono Coffee & Thomas SC: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mastantuono Coffee & Thomas SC: 83/100 on this factor. Category median: 97.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mastantuono Coffee & Thomas SC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 70.–
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Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
5.0of 5
5 stars33100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 33 written reviews
100%praise
Praise54100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1426%
Would recommend1426%
Honesty & trust815%
Communication713%
Speed & response611%
Quality & results47%
Price & value12%
What customers talk about
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What could have negatively impacted the rest of his life was handled with professionalism, skill, and genuine care.”
“We are truly grateful and highly recommend this firm to anyone in need of strong, compassionate legal representation.”
“What sets Rebecca apart is her honesty and utmost integrity—qualities that are often lacking in many attorneys these days.”
“They listened without judgment, explained every step in plain language, and made sure I understood my rights.”
“Craig is an amazing guy and an even better attorney he is very organized and fast thinking.”
“She is thorough, knowledgeable, and always prepared.”
“Their continued support and commitment to my nephew’s case gives us comfort and confidence that the final outcome will be fair and final.”
People customers mention
Craig14 reviews
Rebecca5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
OOwen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Craig is an amazing guy and an even better attorney he is very organized and fast thinking. He was able to get the charges I was allegedly arrested on reduced resulting in me not having a criminal record as an outcome. I can’t thank him enough.
LLmf1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I cannot thank Mastantuono Coffee & Thomas SC enough for the outstanding representation they provided for my 19-year-old son. What could have negatively impacted the rest of his life was handled with professionalism, skill, and genuine care.
Craig Mastantuono personally took charge of the case and guided us through…
EEgle9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I reached out to Attorney Rebecca Coffee during an extremely stressful legal situation, feeling overwhelmed and uncertain about my options.
Rebecca immediately stood out. She was calm, direct, and incredibly honest. While some initial consultations left me feeling pressured and fearful, she did the opposite—she…
LLynn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Craig really is the best, as far as feeling a sense of security and supported through times of uncertainty and fear his team will go above and beyond to help you get the best possible outcome. Thank you!!
LLovelyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I went through one of the hardest times in my life dealing with abuse in my marriage, and finding the right legal support felt overwhelming. From the moment I contacted Claude-Allen Milhomme of Mastantuono Coffee & Thomas I felt a sense of relief. They didn’t just treat me like a case—they treated me like a person.…
LLisa10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
After a loved one's struggle with addiction, Craig stepped in with compassion, clarity and urgency. He guided us through every step of the legal process with professionalism and empathy, always staying organized and encouraging. He recognized the progress our loved one had made and never stopped working towards a…
Craig is an amazing guy and an even better attorney he is very organized and fast thinking. He was able to get the charges I was allegedly arrested on reduced resulting in me not having a criminal record as an outcome. I can’t thank him enough.
Response from the owner · 3 months ago
Thanks for the kind words, Owen. So glad we could move you forward from this - stay safe!
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Lmf Spc1 reviewiTotal number of Google reviews Lmf has written across all businesses on Google Maps, not just this one.
I cannot thank Mastantuono Coffee & Thomas SC enough for the outstanding representation they provided for my 19-year-old son. What could have negatively impacted the rest of his life was handled with professionalism, skill, and genuine care.
Craig Mastantuono personally took charge of the case and guided us through every step with clarity and confidence. His knowledge, strategic approach, and dedication led to the best possible outcome.
We are truly grateful and highly recommend this firm to anyone in need of strong, compassionate legal representation.
Response from the owner · 8 months ago
Thank you for the kind words! Your son is a good young man with a promising future - so happy we were helpful in keeping his path forward clear of insurmountable obstacles. Best wishes moving forward!
E
Egle Gabor9 reviewsiTotal number of Google reviews Egle has written across all businesses on Google Maps, not just this one.
I reached out to Attorney Rebecca Coffee during an extremely stressful legal situation, feeling overwhelmed and uncertain about my options.
Rebecca immediately stood out. She was calm, direct, and incredibly honest. While some initial consultations left me feeling pressured and fearful, she did the opposite—she provided a clear, grounded assessment without exaggeration or unnecessary escalation.
She thoughtfully assigned a junior attorney to my matter, recognizing that my case did not require her level of involvement. I truly appreciated that she did not overcomplicate things or create unnecessary expense.
Her confidence, integrity, and no-nonsense approach left a lasting impression on me. She is exactly the kind of strong, ethical, badass attorney you want on your side in a difficult situation.
L
Lynn Hajek5 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Craig really is the best, as far as feeling a sense of security and supported through times of uncertainty and fear his team will go above and beyond to help you get the best possible outcome. Thank you!!
L
Lovely ButterflyLocal Guide · 14 reviewsiTotal number of Google reviews Lovely has written across all businesses on Google Maps, not just this one.
I went through one of the hardest times in my life dealing with abuse in my marriage, and finding the right legal support felt overwhelming. From the moment I contacted Claude-Allen Milhomme of Mastantuono Coffee & Thomas I felt a sense of relief. They didn’t just treat me like a case—they treated me like a person.
They listened without judgment, explained every step in plain language, and made sure I understood my rights. I never felt alone in the process. They were organized, responsive, and truly looked out for my safety and well-being.
Thanks to their hard work and care, I was able to get protection, start over, and feel safe again. I can’t express how much that means. If you’re in a similar situation and need someone who truly has your back, I CAN recommend Claude-Allen Milhomme.. HE’S THE BEST!!
He’s Humble in the office but a MONSTER IN THAT COURT ROOM…
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Linda Lee11 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I cannot speak highly enough about Rebecca Coffee and her law firm, Mastantuono Coffee & Thomas SC. She is the most professional and concise attorney I have ever had the pleasure of working with. What sets Rebecca apart is her honesty and utmost integrity—qualities that are often lacking in many attorneys these days. She genuinely cares about her clients and takes the time to understand their needs, ensuring that every detail is addressed.
Rebecca's commitment to doing the job right is evident in every aspect of her work. She is thorough, knowledgeable, and always prepared. Throughout the entire process, she communicated clearly and frequently, keeping me informed and involved every step of the way. It was a relief to know that I had someone so dedicated advocating for me.
Additionally, her attention to detail and problem-solving skills make her an invaluable ally. When challenges arose, she navigated them with grace and confidence, which gave me a tremendous sense of reassurance.
I wholeheartedly recommend Rebecca Coffee at Mastantuono Coffee & Thomas SC to anyone in need of legal assistance. Her professionalism, integrity, and exceptional service make her stand out in her field—you won’t regret having her on your side!
L
Lisa Schermer10 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
After a loved one's struggle with addiction, Craig stepped in with compassion, clarity and urgency. He guided us through every step of the legal process with professionalism and empathy, always staying organized and encouraging. He recognized the progress our loved one had made and never stopped working towards a positive outcome. He was successful beyond our expectations. We are incredibly grateful- Craig and his team are more than five stars, they're true all-stars!
Response from the owner · a year ago
Hi Lisa - thank you for the kind words - we are so happy that your loved one is able to move forward with his life, healthy and sober, and unburdened from further legal entanglement. Best wishes to you both, CM
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Vlad Voropayev4 reviewsiTotal number of Google reviews Vlad has written across all businesses on Google Maps, not just this one.
Craig Mastantuono has been my attorney for the past 15 years. He’s handled my cases exceptionally well. I was once in a difficult situation where I had a misdemeanor charge against me while being a non-citizen of the U.S. for non citizens smallest, even misdemeanor infractions can result in deportation. Craig has found that the police improperly handled the search process, there were other procedural violations while I was being detained. He worked in tandem with my immigration attorney on every aspect of the case to make sure that not only the misdemeanor side of the case is resolved but also there’s no adverse consequences on the immigration side of the case. Needless to say my case was resolved and later I became a U.S. citizen.
A decade later, I found myself in a domestic dispute where police was called and unfounded allegations were made. After working with the DA, Craig proved that I had done nothing wrong and the DA filed no charges against me.
In every situation Mastatuno Law firm was very quick in reaching out to me, being compassionate in how they asked the questions of what happened and almost immediately found a resolution. At times it felt like they have a direct phone line to the DAs office and explained to them what really happened on my behalf.
Having an amazing team of lawyers who have your back is an amazing feeling. While I hope I don’t ever have to use their services again, for obvious reasons, I know that if I do, Craig and his team will be there for me any day of the week, any time of the day.
Response from the owner · a year ago
so happy that you are doing well, Vlad - thank you for the kind words! -cm
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Kimberly Sundi1 reviewiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Attorney Craig Mastantuino legal performance was above and beyond my family’s expectations. He spent quality time walking us through the process and keeping us well informed about all aspects of my nephew’s case. I would highly recommend him and this firm to anyone, I am very grateful for the outcome of my nephew’s case. Their continued support and commitment to my nephew’s case gives us comfort and confidence that the final outcome will be fair and final.
Response from the owner · a year ago
I'm so happy that we were able to mitigate your nephew's situation to a better outcome. Good luck moving forward with him. Family support is such an integral part of positive adjustment. Thanks, CM
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Kathryn Jonas2 reviewsiTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Craig Mastantuono was incredibly helpful in guiding my husband through his legal situation. He took the time to explain everything clearly and helped me reach out to the important people to get my needs met. I'm very greatful for his expertise and professionalism.
Response from the owner · a year ago
So glad we were able to help. Thank you for the kind words!