Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers frequently praise the staff's friendliness, prompt delivery times, and fair pricing for services like garment cleaning and stain removal. Recurring themes include convenient parking, personalized attention, and consistent quality across various items. However, low-star reviews cite instances of perceived rudeness during inquiries about rush orders and complaints regarding uncleaned items or high charges for specific large items.
Data from Google, last updated November 11, 2026.
69 Google reviews we collected
Phrases our text analysis found in 55 written reviews
How often each topic comes up in the written reviews
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“i called ahead and got prices which were very fair, Service at the counter was very friendly, helpful, and informative.”
“Master's Cleaners stands out with their meticulous attention to detail, evident in the impeccable cleanliness and crisp pressing of garments.”
“I took it here because it's one of a kind and don't want it messed up- and Master Cleaners is very highly rated between yelp and google.”
“Each jacket was $7, a fair price for the quality of service.”
“Pricey.”
“Great experience , they took really good care of me and had my laundry ready on time .”
“I highly recommend Master Cleaner for all your dry cleaning and laundry needs.”
“Haig explained the details of dry cleaning to me, and even showed me around back to explain exactly what goes on.”
“In a world where dependable service seems increasingly rare, this family-run shop has consistently demonstrated an impressive level of reliability — n…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 69 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
First time using Master Cleaners. My jackets came back in great condition in the promised time frame. The staff was pleasant and welcoming. Each jacket was $7, a fair price for the quality of service.
Have been there before new ownership took over and the service quality is even more Elite
Staff very nice. Clothes are cleaned and nicely folded. They come to pickup and dropped clothes.
Excellent job. Friendly staff. Lots of free and easy parking. Pricey.
This was my first drop off for drycleaning with this location. i called ahead and got prices which were very fair, Service at the counter was very friendly, helpful, and informative. With 5 suits and 13 shirts it was a substantial order and they're still going to get it back to me in 48 hours. I'll follow up with the results.
Friendly staff and great service!
I have been entrusting Master's Cleaners, located on W. Sahara Ave, with my wardrobe for the past two years, and I can confidently assert that this establishment deserves every ounce of recognition it receives. In a world where dependable service seems increasingly rare, this family-run shop has consistently demonstrated an impressive level of reliability — not a single mistake in all that time. Master's Cleaners stands out with their meticulous attention to detail, evident in the impeccable cleanliness and crisp pressing of garments. Their care in arranging the items reflects their pride in their work. Whether it's a delicate silk blouse or a tailored suit, each piece emerges looking revitalized. Their promise of on-time pick-up is always kept, adding to their reliability. Master's Cleaners' staff greets customers with genuine warmth and professionalism, creating an inviting atmosphere. Their delivery service, a convenient option for those with busy schedules, has been a significant benefit for me. This customer-centric approach is a testament to their dedication to their clientele. What truly sets Master's Cleaners apart is the rapport I've developed with the team, despite living twenty minutes away. I've tried several cleaners closer to home, yet none have come close to the courtesy and attentiveness I've experienced here. They have even extended a thoughtful work discount to me, a gesture that speaks volumes about their integrity and dedication to their customers, making me feel secure and confident in their service. I deeply regret not sharing this review sooner, as Master's Cleaners truly deserves recognition. If you value reliability, exceptional craftsmanship, and a service that treats you like a valued neighbor rather than just another transaction, then Master's Cleaners is undoubtedly the gold standard in Las Vegas. I wholeheartedly give them 5 out of 5 stars.
Phenomenal customer service Only place I'll go
Thank you for the support Mr. Highline! 😃
Fair prices and friendly people
Thank you for the support Mrs. Tolbert! 😃
It was good
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts