Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts
Google reviewers rate MasterCraft 4.6 out of 5 based on 39 reviews, with the owner not responding to any comments. Most clients praise the company for professional kitchen and bathroom renovations, highlighting friendly staff, clear communication, and quality craftsmanship. However, lower-rated feedback cites issues with project delays, lack of attention to detail, and high pricing compared to competitors.
Data from Google, last updated November 10, 2026.
39 Google reviews we collected
Phrases our text analysis found in 36 written reviews
How often each topic comes up in the written reviews
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service everyone their are very friendly and helpful.”
“The work itself wasn’t terrible, but it didn’t reflect the level of professionalism or attention to detail I was expecting.”
“From start to finish, the team was professional, responsive, and truly cared about getting every detail right.”
“We are extremely grateful and highly recommend Master Craft for a job well done!”
“They truly listened to our vision and brought our dream kitchen to life with exceptional quality and care.”
“…master craft is amazing at what they do and my bathroom was finished quick and efficiently, I will be using them again!…”
“I was advised not to hire them due to pricing, but I’m so glad I trusted my instincts instead of others’ opinions.”
“We trusted MasterCraft to remodel our kitchen and they did a fantastic job from start to finish.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.6 ★★★★★ 39 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service everyone their are very friendly and helpful.
We love our new kitchen! MasterCraft did an amazing job remodeling our outdated kitchen!! Will be using them to convert powder room into full bathroom soon.
I hired Master Craft Kitchen and Bath for a new bathroom, and unfortunately the experience didn’t meet expectations. One of the biggest issues was a lack of attention to detail, which showed up in several areas of the work. Communication was also a challenge—I was often unclear who was actually managing the project. The work itself wasn’t terrible, but it didn’t reflect the level of professionalism or attention to detail I was expecting.
I was advised not to hire them due to pricing, but I’m so glad I trusted my instincts instead of others’ opinions. From the initial consultation to the final result, Master Craft delivered an outstanding experience. They truly listened to our vision and brought our dream kitchen to life with exceptional quality and care. A special thank you to Michelle Wright for her excellent customer service, Mike Arduino for the thorough consultation, and Chris along with his team for completing the construction so beautifully. We are extremely grateful and highly recommend Master Craft for a job well done!
I couldn’t be happier with my new kitchen! From start to finish, the team was professional, responsive, and truly cared about getting every detail right. They kept the workspace clean, and went above and beyond to make sure I was completely satisfied with the final result. The whole process was smooth and stress-free. Which can rare to find. Great communication, and great customer service. Made my vision come to life! Highly recommend to anyone looking to update their home!
I have had problems with companies in the past not doing clean and accurate work but master craft is amazing at what they do and my bathroom was finished quick and efficiently, I will be using them again!
We can highly recommend Mastercraft for kitchen renovation and especially production manager Joseph Wright. The experience started and ended exactly as he laid out for us: "We just want to make sure you are happy" and he and all of the workers certainly did. The workmen showed up when promised and on time and did a fantastic job from demolition through the complete kitchen and laundry room installation. They did their job and beyond, wanting to be personally satisfied that everything was right. They were on time and on budget and when small glitches arrived everyone including Joe pitched in to get it taken care of. The end result is a beautiful kitchen that we are in love with thanks to all of the people at Mastercraft.
Great kitchen and bath business! Highly recommend!
We had our kitchen remodeled and were very pleased with the friendly and thorough service throughout the whole process. As we expected, the result is beautiful and really upgrades the whole look of our home. We are very glad we were able to complete this major project with minimal curve balls (which are inevitable with any renovation).
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Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts