Google reviewers rate Masters Auto & Tire 4.8 out of 5 based on 336 reviews, with the owner responding to 83% of them. Customers frequently cite honesty, fair pricing, and clear communication as key positives, noting that the shop avoids upselling unnecessary repairs and often resolves issues quickly. Recurring themes include long-term customer loyalty and efficient service for routine maintenance and diagnostics. However, some lower-rated reviews criticize the shop for perceived overcharging on specific parts and labor, while others mention instances of poor communication regarding discovered vehicle issues or perceived unfair treatment of certain customers.
Google rating: 4.8 out of 5 from 336 reviews (91% five-star).
Reviews on this page: 336 Google reviews (264 with written comments, 3 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 24, 2026.
Service: Tire Shop serving Seattle, Washington.
Data from Google, last updated November 2, 2026.
Star ratings
336 Google reviews we collected
4.8of 5
5 stars30791%
4 stars175%
3 stars41%
2 stars10%
1 star72%
Praise vs complaints
Phrases our text analysis found in 264 written reviews
97%praise
Praise48297%
Complaints133%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10221%
Honesty & trust8818%
Quality & results8517%
Price & value7816%
Speed & response6513%
Would recommend459%
Communication326%
What customers talk about
We read 264 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are honest, professional and it's great to have a shop I can trust.”
“They’re trustworthy, reliable and awesome mechanics!”
“This is dishonest work.”
“Their inspection of our car was efficient, thorough, and we felt totally comfortable to ask questions and have a discussion about our needs.”
“00 for diagnostic testing none of which goes to the cost for the repair for a damaged radiator.”
“They were very patient taking the fair time to find out what were causing the problems and the fixing price was GREAT !”
“Overcharging for unnecessary service to women.”
“They quickly diagnosed the problem and gave me an estimate, which I approved.”
“They're also very good at spelling out what they highly recommend we do vs.”
“The reviews make me wonder if discounts are offered in exchange for 5 stars.”
“Tim takes the time to communicate with any questions.”
People customers mention
Greg19 reviews
Tim11 reviews
Center4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Services: Transmission, Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Brakes, Air conditioning, Wiper blade installation, Brake service & repair, Oil change
Response from the owner · 2 years ago
Richard, thank you so much for your 5-star rating. We strive to provide excellent service to all of our customers and we are thrilled to hear that we met your expectations. We truly appreciate your support and look forward to continue serving you for all your auto and tire needs. Thank you for choosing Masters Auto & Tire!
J
Jon Anderson2 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
They have gone out of the way to make things right. I appreciate Tim and Greg both. Great service and repairs.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 6 days ago
Jon, thank you for your kind words! We’re glad Tim and Greg provided great service and repairs, and we truly appreciate your recognition. We look forward to welcoming you back to Masters Auto & Tire. (206) 243-8487 -Tim
T
Tracy Harris5 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
I've been going to Masters for over 35 years and have sent numerous friends there. They are honest, professional and it's great to have a shop I can trust.
Tracy Harris
Response from the owner · a year ago
Thank you for taking the time to leave us a review, Tracy! We are thrilled to hear that you have been a loyal customer for over 35 years and have referred your friends to us. Our team at Masters Auto & Tire takes great pride in providing honest and professional service to all of our customers. We appreciate your trust and look forward to serving you for many more years to come. Thank you for choosing Masters Auto & Tire.
J
Jessica King9 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Masters is our go to shop! We’ve taken all our cars to them for over 15 years. They’re trustworthy, reliable and awesome mechanics! The best in the PNW!
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Jessica, we appreciate your loyalty over the years! Knowing we're your go-to spot is an honor. Our team is always here to provide trustworthy and reliable service. Thanks for the kind words, we think you're awesome too! Call us anytime at (206) 243-8487. -Tim
H
Hazel Mae Donovan10 reviewsiTotal number of Google reviews Hazel has written across all businesses on Google Maps, not just this one.
We just had our first experience with Masters and we will absolutely be returning to their team for our future auto needs! Their inspection of our car was efficient, thorough, and we felt totally comfortable to ask questions and have a discussion about our needs. Tim gave us great guidance and instantly put us at ease. I also loved the option for overnight drop off and easy online scheduling!
Response from the owner · 2 weeks ago
Hazel-Mae, thank you for the amazing review! We're thrilled to hear that our team provided exceptional service, with a thorough inspection and helpful guidance. Offering overnight drop-off and online scheduling are just a few ways we aim to make your experience easy. We look forward to assisting you with all of your future auto needs at Masters Auto & Tire! -Tim
C
Craig KalkoskeLocal Guide · 15 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
I’ve been going to Masters for over 30+ years. What I appreciate the most is that they do not try to “over sell” you a service like other automotive repair shops have done in the past. Greg, Tim and the crew are great to work with.
Price assessment: Great price
Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Wheel alignment, Brakes, Brake service & repair
Response from the owner · 3 years ago
Craig, thank you for taking the time to leave us a wonderful review, and thank you for continuing to choose us for over 30 years now! We are honored to have your trust when it comes to the maintenance of your vehicles. Thank you for your kind words!
J
JonLocal Guide · 36 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Masters is a genuine and honest mechanic. 10/10 would recommend taking your car to them.
Price assessment: Reasonable price
Services: General repairs & maintenance, Vehicle Inspection
Response from the owner · 3 weeks ago
Jon, thank you for your high recommendation! We take pride in providing honest and reliable service to all our customers. If you ever need us, don't hesitate to call us at (206) 243-8487. -Tim
G
Garry Lund4 reviewsiTotal number of Google reviews Garry has written across all businesses on Google Maps, not just this one.
My passenger window stopped working over the weekend and Masters was able to get me in on Monday. They quickly diagnosed the problem and gave me an estimate, which I approved. While they had my vehicle in their shop, I had them change the oil, replace my clouded headlights and perform routine maintenance. I picked my vehicle up Tuesday morning. Very pleased with the itemized estimates and quick turnaround. I’ll definitely be back the next time I need service.
Price assessment: Reasonable price
Services: Transmission, General repairs & maintenance, Vehicle Inspection, Oil change
Response from the owner · 3 weeks ago
Thank you for the glowing review, Garry! We aim to make the car repair process as convenient as possible here at Masters Auto & Tire. We're glad to hear that you were pleased with our services and the quick turnaround time. If you need anything in the future, don't hesitate to give us a call at (206) 243-8487. We look forward to serving you again soon! -Tim
M
Mark Campbell3 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Very up front, honest and professional. They went above and beyond to provide additional issues they found with pricing estimates for each repair. I will use them again.
Price assessment: Reasonable price
Services: A/C installation & repair
Response from the owner · a month ago
Mark, thank you for choosing Masters Auto & Tire! We're thrilled to hear about your positive experience. Providing transparent and thorough service is our top priority. We look forward to serving you again in the future! If you need anything, don't hesitate to reach out to us at (206) 243-8487. -Tim
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Carol Skrivanic3 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
I dropped off my car for its oil change and had it back in an hour as they estimated. Very friendly people
Price assessment: Great price
Services: Oil change
Response from the owner · a month ago
Carol, thank you for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience during your recent visit. Our team at Masters Auto & Tire is committed to providing excellent service and customer satisfaction. If you have any further questions or need assistance, please don't hesitate to reach out to us at (206) 243-8487. We look forward to serving you again in the future! -Tim
