Tutoring service · Chicago, IL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%59+9Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#76 of 115 tutorsiPosition by Experts Score among all companies we track in this category. · better than 34%
4.9★★★★★109 Google reviews · 4 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Mathnasium 4.9 out of 5 based on 109 reviews, with the owner responding to 83% of them. Customers frequently highlight personalized one-on-one instruction, patient staff, and effective communication regarding student progress and confidence building. Scheduling flexibility and the welcoming facility environment are also noted as positive aspects. One criticism mentions a billing dispute after cancellation, while another reviewer describes the pricing as expensive for students who are already performing well in math.
Google rating: 4.9 out of 5 from 109 reviews (98% five-star).
Reviews on this page: 109 Google reviews (86 with written comments, 2 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 26, 2026.
Service: Tutor serving Chicago, Illinois.
Data from Google, last updated November 2, 2026.
Score profile vs other tutors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
MathnasiumTutors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mathnasium: 96/100 on this factor. Category median: 96.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mathnasium: 92/100 on this factor. Category median: 96.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mathnasium: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mathnasium: 59/100 on this factor. Category median: 90.C
59
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mathnasium: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
–
Bar = this company · dark tick = category median.
Star ratings
109 Google reviews we collected
4.9of 5
5 stars10798%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 86 written reviews
99%praise
Praise7899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
89%fair
Great price725%
Reasonable1864%
Overpriced311%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude3139%
Quality & results1519%
Would recommend1519%
Communication911%
Honesty & trust810%
Speed & response11%
What customers talk about
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is incredibly helpful, scheduling is made easy - online and in person, and my daughter loves going here.”
“We had a great experience at Mathnasium and my son really enjoyed it!”
“…h, build their confidence, and help them become stronger in math, we highly recommend Mathnasium—and especially Andrew and his team!…”
“His communication and commitment to the families are a big reason we’ve had such a great experience.”
“What really stands out is that Mathnasium genuinely focuses on the individual child.”
“Right away I knew it would be a great fit.”
People customers mention
Loop12 reviews
Andrew8 reviews
Jessica5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDana3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The staff is incredibly helpful, scheduling is made easy - online and in person, and my daughter loves going here. It has been a big help for her to continue to progress at her level and beyond.
Reasonable price
MMegan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had a great experience at Mathnasium and my son really enjoyed it! If our schedule opens up again or especially during the summer months, we 'd be happy to do it again. We loved the reports after each session with great feedback. Andrew really cares about the kids and it felt like a very personalized experience.…
JJean10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
So glad I selected Mathnasium to tutor my 3rd grader in math. They have been the most attentive, supportive and such a pleasure to work with. My son absolutely loves them and has been doing really well since we started a month ago.
Reasonable price
RRaj7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We have had such a wonderful experience with Mathnasium! The instructors are kind, patient, and genuinely invested in helping kids succeed. It’s been so nice to see not only improvement in math skills, but also a real boost in confidence. We’re very grateful for the support and encouragement they provide!
SSung4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
1:1 attention by an instructor has been very helpful. Instructores are very good at explaining mathematical concepts.
Reasonable price
MMike11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I’ve been sending my two of my kids here for over a year. They’ve made great progress in their math learning. The whole team there does an excellent job of encouraging the students.
The staff is incredibly helpful, scheduling is made easy - online and in person, and my daughter loves going here. It has been a big help for her to continue to progress at her level and beyond.
Price assessment: Reasonable price
Response from the owner · 4 days ago
Thank you so much! We're thrilled to hear that your daughter enjoys coming to Mathnasium and that you're having great experiences with our team. Helping students build confidence, strengthen their math skills, and continue progressing at their own pace is what we love most about what we do. We appreciate your trust in Mathnasium of Chicago West Loop and look forward to supporting your daughter's continued growth!
A
adam guthrieLocal Guide · 11 reviewsiTotal number of Google reviews adam has written across all businesses on Google Maps, not just this one.
Amazing experience! My son loves his class, it makes math fun for him!
Response from the owner · 2 weeks ago
Thank you for the wonderful review! We're so happy to hear that your son loves his classes and is having fun with math. At Mathnasium of Chicago West Loop, we strive to make math tutoring engaging and enjoyable while building confidence and strong math skills. We appreciate your support and look forward to seeing him continue to grow and succeed!
M
Megan Fealy8 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
We had a great experience at Mathnasium and my son really enjoyed it! If our schedule opens up again or especially during the summer months, we 'd be happy to do it again. We loved the reports after each session with great feedback. Andrew really cares about the kids and it felt like a very personalized experience. Thanks for your help and keeping math fun!
Response from the owner · 3 weeks ago
We’d love to welcome your family back whenever your schedule allows, especially during the summer! Whether it’s math tutoring, homework help, or simply building stronger math skills and confidence, we’re always happy to help make learning math fun. Thanks again for trusting us with your son's math practice and for letting us be a part of his math journey!
J
Jean Walthall10 reviewsiTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
So glad I selected Mathnasium to tutor my 3rd grader in math. They have been the most attentive, supportive and such a pleasure to work with. My son absolutely loves them and has been doing really well since we started a month ago.
Price assessment: Reasonable price
Response from the owner · a month ago
We're thrilled to hear that your son is enjoying his time with us and doing so well after just a month. At Mathnasium of Chicago West Loop, we're passionate about providing personalized math tutoring that builds both skills and confidence. It's been a pleasure working with your family, and we look forward to continuing to support his math journey!
D
Dean MatariyehLocal Guide · 24 reviewsiTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
We couldn’t be happier with our experience at Mathnasium. Our daughter has been a member for the past 18 months, and the growth we’ve seen in her has been incredible. Her confidence, understanding, and overall approach to math have improved tremendously.
What really stands out is that Mathnasium genuinely focuses on the individual child. They aren’t just trying to get students through worksheets or improve a test score—they take the time to understand where each student is academically and build from there. We’ve seen firsthand how much they care about her development and making sure she continues to progress at a pace that works for her.
A huge shoutout to Andrew, the manager. He is absolutely fantastic. He is professional, approachable, knowledgeable, and clearly cares about the kids and their success. Andrew has created an environment where the students feel comfortable, encouraged, and motivated to improve. His communication and commitment to the families are a big reason we’ve had such a great experience.
After 18 months, we can honestly say that Mathnasium has been one of the best investments we’ve made in our daughter’s education. If you’re looking for a place that will genuinely invest in your child’s growth, build their confidence, and help them become stronger in math, we highly recommend Mathnasium—and especially Andrew and his team!
Response from the owner · a month ago
Thank you so much for taking the time to leave such a thoughtful review! We are thrilled to hear about your daughter's incredible progress over the past 18 months. Building a strong foundation, boosting confidence, and fostering a genuine love for learning are at the heart of our program, so hearing how much her understanding and approach to math have improved means the world to us.
Our team is dedicated to delivering personalized math tutoring tailored to each child's unique academic needs. Whether we are helping students master core concepts, offering targeted homework help, or building long-term skills, our focus is always on individual growth and creating an environment where kids feel motivated and encouraged to succeed.
We will be sure to share your kind words with our leadership team! Thank you for trusting Mathnasium of Chicago West Loop with your daughter's education. We look forward to supporting her continued growth!
R
Raj Dhami7 reviewsiTotal number of Google reviews Raj has written across all businesses on Google Maps, not just this one.
We have had such a wonderful experience with Mathnasium! The instructors are kind, patient, and genuinely invested in helping kids succeed. It’s been so nice to see not only improvement in math skills, but also a real boost in confidence. We’re very grateful for the support and encouragement they provide!
Response from the owner · a month ago
Amazing! We're so glad you've seen great increased confidence and math skills. We've had a great time working with your student at their individualized math tutoring. We'll be sure to pass your compliments to our great team of instructors! They make all the difference!
S
Sung Lee4 reviewsiTotal number of Google reviews Sung has written across all businesses on Google Maps, not just this one.
I’ve been sending my two of my kids here for over a year. They’ve made great progress in their math learning. The whole team there does an excellent job of encouraging the students.
Response from the owner · 2 months ago
Thank you for your kind review and for trusting Mathnasium of Chicago West Loop with your students' math practice! We’re so happy to hear they’ve made great progress in math and feel encouraged by our team. We appreciate your continued support and are proud to be part of their math journey!
S
shivi jain1 reviewiTotal number of Google reviews shivi has written across all businesses on Google Maps, not just this one.
We have had an outstanding experience with Mathnasium. The team is consistently supportive, dedicated, and truly invested in each student’s success, taking time to understand individual learning needs and build confidence. Their First Steps program has been especially impactful for students who benefit from focused one-on-one instruction, offering personalized guidance to strengthen foundational skills and support steady, comfortable progress. I deeply appreciate their thoughtful, individualized approach and highly recommend this center to any family seeking meaningful academic support.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much for your thoughtful review and recommendation! We’re thrilled to hear that you’ve had such an outstanding experience with Mathnasium of Chicago West Loop. Our team is committed to providing personalized math tutoring that meets each student where they are, builds confidence in math, and supports meaningful progress.
We’re especially glad to hear that our First Steps program has made a positive impact. Providing focused, one-on-one instruction and strengthening foundational math skills can make such a difference in a student’s learning journey. We truly appreciate your trust in our team and are grateful to support your family!
K
Kapila Kalakota1 reviewiTotal number of Google reviews Kapila has written across all businesses on Google Maps, not just this one.
My daughter has been coming here for 8 months and loves coming! The instructors are well trained and patient with her. She has made really good progress. Andrew is amazing and great to work with. Truly a wonderful place.
Response from the owner · 2 months ago
We’re thrilled to hear that your daughter loves coming to Mathnasium of Chicago West Loop and has made such great progress over the past 8 months! Our instructors are dedicated to providing patient, personalized math tutoring that helps students strengthen their skills, complete homework with confidence, and build a positive relationship with math. Thank you for trusting Mathnasium of Chicago West Loop. We’re so happy to be part of your daughter’s math journey!
