iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★55 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$153typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Matthew Robert Salon five stars based on fifty-five reviews, noting the owner responds to all feedback. Clients consistently describe a clean, welcoming atmosphere and staff who listen to their needs before delivering haircuts, color, and hair system services. Recurring themes include long-term customer loyalty, professional communication, and pricing that aligns with industry standards. No common criticisms are evident in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 55 reviews (98% five-star).
Reviews on this page: 55 Google reviews (45 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 10, 2026.
Service: Hair Salon serving Mahtomedi, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Matthew Robert SalonHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Matthew Robert Salon: 97/100 on this factor. Category median: 88.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Matthew Robert Salon: 96/100 on this factor. Category median: 84.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Matthew Robert Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
55 Google reviews we collected
5.0of 5
5 stars5498%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
98%praise
Praise5598%
Complaints12%
Price
What customers reported paying
$153+162% vs typical hair salons
Middle half of what 27 customers paid ($88–$194) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1730%
Quality & results1323%
Would recommend1221%
Honesty & trust713%
Price & value35%
Speed & response24%
Communication24%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The salon is clean, welcoming, and has a warm, friendly atmosphere that makes you feel comfortable the moment you walk through the door.”
“I had such a great experience at Matthew Robert Salon!”
“I highly recommend Torrey and Matthew Robert Salon!”
“Everyone I interacted with was professional and genuinely kind.”
“Matt is highly skilled and worth every penny.”
“2+ years ago, I reached out to Matty - freaking out about a pixie cut gone awry - fast forward and I now have gorgeous long, flowing locks!”
“Matty was a total pro—explained everything, paid attention to detail, and delivered results that were even better than I imagined.”
People customers mention
Matty11 reviews
Lake5 reviews
Torrey3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Matthew Robert Salon for 8 kinds of job. Pick one to see what they paid and said.
SSarah12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I recently started coming here about a year ago and couldn't be happier. Sheena is so talented and I trust her opinion when I ask about color ideas. She hides my grays like a pro! Everyone I've ran into here are so nice and friendly. Highly recommend.
Paid $200+HaircutBlowdryHair highlighting
SSally6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Absolutely love MRS and Torrey. The salon is so welcoming and such a fun vibe. Torrey is excellent and extremely skilled at making sure you have the perfect hair and color combo for you. Highly recommend.
Paid $180–200HaircutHairstylingBlowdry
CChristina7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I’ve been going to see Amanda for about 13 years, and I wouldn’t trust anyone else with my hair. She always takes the time to listen, offers honest advice, and consistently delivers amazing results. Every appointment is a great experience, and I always leave feeling confident. I highly recommend her to anyone…
Paid $120–140HaircutHair coloring
JJessalyn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Matty did it again! I walked out of the salon looking and feeling like a million bucks!
LLizLocal Guide · 460 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Matty has been my stylist for over 2 decades and I'm so happy that he has branched out with his own salon. I highly recommend him! His place has a number of stylists in a comfortable location.
Paid $100–120HaircutHairstylingGloss or Glaze
Ssheila5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I love love this salon!!! Merry is the best stylist!!! She listens to me and interprets it and viola I’ve got an amazing haircut! Thank you Merry!
I had such a great experience at Matthew Robert Salon! The salon is clean, welcoming, and has a warm, friendly atmosphere that makes you feel comfortable the moment you walk through the door. Everyone I interacted with was professional and genuinely kind.
Torrey is absolutely wonderful! She took the time to listen to what I wanted, offered helpful suggestions, and made sure I felt confident throughout the entire appointment. It's not always easy to find a stylist who truly understands your vision, but Torrey exceeded my expectations. My haircut turned out exactly how I hoped, and my eyebrows have never looked better!
What stood out most was how cared for I felt from start to finish. You can tell Torrey is passionate about what she does and truly wants her clients to leave feeling their best. I left the salon feeling refreshed, confident, and so happy with the results.
I highly recommend Torrey and Matthew Robert Salon!
Thanks so much for sharing about your great visit, Jamie!!! We are so happy you had a great time and Torrey was able to give you a wonderful experience! We look forward to seeing you again soon!
Take Care!
A
Ariel S9 reviewsiTotal number of Google reviews Ariel has written across all businesses on Google Maps, not just this one.
Marina Moua was fantastic. I have long thick hair and came out feeling refreshed and lighter. She gave me exactly what I asked for with my haircut and did an amazing job. The hair wash and massage was also great!
Services: Haircut
Maintenance: Pristine
Response from the owner · 2 weeks ago
Thank you so much for coming in and sharing your great experience! We look forward to seeing you again soon!
A
Arlene WILLIAMSLocal Guide · 81 reviewsiTotal number of Google reviews Arlene has written across all businesses on Google Maps, not just this one.
I recently started coming here about a year ago and couldn't be happier. Sheena is so talented and I trust her opinion when I ask about color ideas. She hides my grays like a pro! Everyone I've ran into here are so nice and friendly. Highly recommend.
Price: $200+
Services: Haircut, Blowdry, Hair highlighting
Atmosphere: Relaxing, Modern
Maintenance: Well-kept
Response from the owner · a month ago
Thanks so much for your kind review and feedback! We can’t wait to see you again! Thanks for all the support!
S
Sally Anderson6 reviewsiTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
Absolutely love MRS and Torrey. The salon is so welcoming and such a fun vibe. Torrey is excellent and extremely skilled at making sure you have the perfect hair and color combo for you. Highly recommend.
I’ve been going to see Amanda for about 13 years, and I wouldn’t trust anyone else with my hair. She always takes the time to listen, offers honest advice, and consistently delivers amazing results. Every appointment is a great experience, and I always leave feeling confident. I highly recommend her to anyone looking for a talented, professional, and genuinely caring stylist!
Price: $120–140
Services: Haircut, Hair coloring
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
Response from the owner · 4 months ago
Thank you so much for your review and sharing your experience! We look forward to seeing you again soon!
J
Jessalyn Akerman-Frank6 reviewsiTotal number of Google reviews Jessalyn has written across all businesses on Google Maps, not just this one.
Matty has been my stylist for over 2 decades and I'm so happy that he has branched out with his own salon. I highly recommend him! His place has a number of stylists in a comfortable location.
Price: $100–120
Services: Haircut, Hairstyling, Gloss or Glaze
Response from the owner · 2 years ago
Thank you so much for the kind review!
C
Cecilia HauerLocal Guide · 512 reviewsiTotal number of Google reviews Cecilia has written across all businesses on Google Maps, not just this one.
Sheena has been doing my hair for over a decade, and I honestly could not imagine trusting anyone else with it. Her attention to detail is absolutely incredible, and she has such a natural talent for what she does. She truly cares about her clients, and always makes sure everything is perfect. Beyond being amazingly talented, she’s also such a wonderful person, which makes every appointment something I genuinely look forward to.
Services: Hair highlighting
Response from the owner · 5 months ago
Thank you so much for taking the time to leave this thoughtful and kind review!! We look forward to seeing you at your next visit!
