Google reviewers rate Mavis Discount Tire 4.7 out of 5 based on 2579 reviews, with the owner responding to 63% of feedback. Customers frequently praise the friendly, professional staff and quick turnaround for tire swaps, oil changes, and brake services, often noting fair pricing and clear communication. However, lower-rated reviews highlight recurring issues with long wait times exceeding scheduled estimates, particularly during periods of short staffing, and occasional difficulties with appointment scheduling or service accuracy.
Google rating: 4.7 out of 5 from 2,579 reviews (90% five-star).
Reviews on this page: 2,579 Google reviews (2,091 with written comments, 35 with photos).
Owner responses: the business replied to 63% of reviews.
Reviews from Google, shown as published (original wording, unedited).
JP
jamie paola silva gonzalez
★★★★★
Very helpful
Price assessment: Great price
Services: Tires, Wheel alignment, Oil change
Response from the owner · 16 hours ago
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
I had a great experience at Marvis Tire. The service was excellent, the staff was friendly and professional, and they took care of everything quickly. Great customer service and fair prices. I definitely recommend Marvis Tire to anyone looking for quality service!
Response from the owner · 16 hours ago
Thank you so much for this fantastic rating! This exactly where we want to be for you!
The courtesy and professionalism is outstanding. On the day that I went in for a tire repair, the team was short staffed due to unexpected call outs. The manager, James, was sincerely apologetic and even went to help the other workers get various jobs down. Also, my thanks to Jaylin and Tuan for their hard work, patience, and kindness.
Services: Tires
Response from the owner · 19 hours ago
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
This place may have great prices but that is all they have going for them. To all customers make sure to take the day off of work and have a spare vehicle they will have your vehicle all day for what's supposed to be a 2 or 3 hour job dropped my car off at 10am and it was 3:30pm and there were no where near done my vehicle. The excuse was we are short handed okay so why didn't you tell me that before I made the decision to go ahead with my appointment I would've rescheduled!!! Time is money in this economy and i lost money because my vehicle wasn't ready in time for me to get to work!!! NEVER AGAIN YOURE BETTER OFF TRYIN THE ONE IN BRISTOL!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 5 days ago
We apologize for the inconvenience you experienced with the delay in service. We understand how important your time is and regret that we did not meet your expectations. Please reach out to us at 914-984-2500, Option #2, so we can discuss your experience further and work towards a resolution. Thank you for your feedback.
Consumer Solutions
Great service!!!
knew what I need. I appreciate there service they help me so much.
Response from the owner · a week ago
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!