Roofing contractor · Fishers, IN · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%90+23.5Value 15%100+15.2Craft & service penalty95−0.5Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 20 framing contractorsiPosition by Experts Score among all companies we track in this category. · better than 79%
4.9★★★★★48 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
$19ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Maximus General Contracting 4.9 out of 5 based on 48 reviews, with the owner responding to 92% of feedback. Customers frequently cite punctuality, detailed communication, and competitive pricing for services including roofing, siding, painting, and interior remodeling. While most praise the team's professionalism and adherence to schedules, one lower-rated review highlights a failure to address post-job defects and unreturned communication regarding warranty repairs.
Google rating: 4.9 out of 5 from 48 reviews (98% five-star).
Reviews on this page: 48 Google reviews (45 with written comments, 4 with photos).
Owner responses: the business replied to 92% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Maximus General ContractingFraming Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maximus General Contracting: 96/100 on this factor. Category median: 85.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maximus General Contracting: 90/100 on this factor. Category median: 77.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maximus General Contracting: 95/100 on this factor. Category median: 92.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maximus General Contracting: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maximus General Contracting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
4.9of 5
5 stars4798%
4 stars00%
3 stars00%
2 stars12%
1 star00%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
99%praise
Praise11899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price571%
Reasonable229%
Overpriced00%
Not sure00%
$19k+18% vs typical framing contractors
Middle half of what 5 customers paid ($16k–$27k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2521%
Quality & results2319%
Speed & response2017%
Staff & attitude1815%
Price & value1513%
Communication1210%
Honesty & trust65%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Overall we are very happy with the end result and would definitely recommend them.”
“Eric and his crew did an excellent job, from start to finish.”
“Eric showed up on time, quickly provided a highly competitive estimate, and helped us select the perfect shingle color for our home.”
“What impressed me most was Eric's communication and professionalism.”
“He gave us a very fair quote and managed to stick to it without extra charges.”
“He was great with communicating during all phases of construction and even with rain concerns he was able to finish the project when promised.”
“I highly recommend Eric and the team at Maximus Roofing to anyone looking for a reliable, professional roofing contractor.”
People customers mention
Eric12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Maximus General Contracting for 6 kinds of job. Pick one to see what they paid and said.
PPamela2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was very pleased with the price for a new roof. Very impressed with everything going according to schedule which is very important to me. I have other projects that I need help with. Maximus will always be my first contact for home contractor needs. Looking at pictures of my old roof and my new roof make me smile.…
Paid $15,000–20,000Great priceRoof installation
GGregg11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Maximus was referred to us from a neighbor. The entire job was discussed before hand and very detailed. We did end up needing to have our house redecked. Eric showed us a video of the reason and what the solution would be. Overall we are very happy with the end result and would definitely recommend them.
CCarol7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Eric and his crew did an excellent job, from start to finish. He was great with communicating during all phases of construction and even with rain concerns he was able to finish the project when promised. I highly recommend Maximus General Contracting, LLC.
Paid $25,000–30,000Great priceRoof installation
SSteveLocal Guide · 66 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
⭐⭐⭐⭐⭐
I called Eric at Maximus Roofing after receiving a referral from a friend, and I'm very glad I did.
Eric showed up on time, quickly provided a highly competitive estimate, and helped us select the perfect shingle color for our home. He was able to schedule the project within a week, and the entire roof was…
SSusan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Maximus did a great job painting the interior of our house. Max and Kevin communicated every detail to us as they worked diligently and professionally throughout the entire process. Our house looks impeccably new and fresh. Thanks !!
Paid $2,000–4,000Reasonable priceService not listed
I was very pleased with the price for a new roof. Very impressed with everything going according to schedule which is very important to me. I have other projects that I need help with. Maximus will always be my first contact for home contractor needs. Looking at pictures of my old roof and my new roof make me smile. The ugly box vents are gone replaced with ridge vents.
Price assessment: Great price
Price: $15,000–20,000
Services: Roof installation
G
Gregg Yancy11 reviewsiTotal number of Google reviews Gregg has written across all businesses on Google Maps, not just this one.
Maximus was referred to us from a neighbor. The entire job was discussed before hand and very detailed. We did end up needing to have our house redecked. Eric showed us a video of the reason and what the solution would be. Overall we are very happy with the end result and would definitely recommend them.
Eric and his crew did an excellent job, from start to finish. He was great with communicating during all phases of construction and even with rain concerns he was able to finish the project when promised. I highly recommend Maximus General Contracting, LLC.
Price assessment: Great price
Price: $25,000–30,000
Services: Roof installation
Response from the owner · 4 months ago
Thanks Carol
S
Steve HarneyLocal Guide · 66 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I called Eric at Maximus Roofing after receiving a referral from a friend, and I'm very glad I did.
Eric showed up on time, quickly provided a highly competitive estimate, and helped us select the perfect shingle color for our home. He was able to schedule the project within a week, and the entire roof was completed in just a day and a half.
What impressed me most was Eric's communication and professionalism. He was on-site before, during, and after the project, stayed in constant communication, clearly set expectations, and then delivered on every one of them.
The crew did an outstanding job, and the quality of the workmanship exceeded our expectations. We couldn't be happier with the final result.
I highly recommend Eric and the team at Maximus Roofing to anyone looking for a reliable, professional roofing contractor.
Eric and his team executed a beautiful roofing job for one of my rental properties on the north side of Indianapolis and it was a pleasure coordinating the scope and design of the project. Fair pricing and great service. Happy to send others his way and will definitely be calling them again for the next one!
Response from the owner · 5 months ago
Thanks for the business Tyler.
K
Kathleen Solotkin13 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Eric replaced our roof in 2020 and did a fantastic job. We were concerned we might have had a problem after a recent heavy rain/high crosswinds event. Eric came out at our request and did a thorough inspection. He was able to reassure us that we had no damage. We really appreciated the customer service!
Response from the owner · a year ago
Thanks for the review.
S
Susan Rusnak3 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Maximus did a great job painting the interior of our house. Max and Kevin communicated every detail to us as they worked diligently and professionally throughout the entire process. Our house looks impeccably new and fresh. Thanks !!
Price assessment: Reasonable price
Price: $2,000–4,000
Services: Service not listed
Response from the owner · 11 months ago
Thanks Sue
M
Michael Huffer1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Eric was very responsive on short notice when I needed some work done on my garage exterior. He was able to come the next day and began work shortly after. While fixing the exterior, Eric realized that a different size board would be required. He presented a couple of different options and was able to track down the right size board. The job was completed promptly and it looks better than it did before! I would highly recommend Eric and Maximus General Contracting.
B
Bethany Waters5 reviewsiTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Bought a house and the roof started leaking 2 weeks later. Received estimates from 4 roofing companies. Maximus by far had the best price and timeline. Also no ridiculous hour long pitches and scare tactics, just straightforward information.
Got an estimate from them Tuesday and they put the new roof on that Sunday. They also were able to remove the crumbling chimney while still being a better price than just getting a roof from the other companies.
The workers arrived right on time, were professional and courteous. They did a great job on the roof and cleaning up afterwards. I would definitely use Maximus again!
Price assessment: Great price
Services: Roof inspection, Roof installation
Response from the owner · 11 months ago
Thanks for your business Bethany.
C
Colleen Rusnak1 reviewiTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
