Google users rate Mays Septic Solutions LLC five stars based on twenty-eight reviews, with the owner responding to all feedback. Customers frequently cite prompt arrival times, including emergency visits on weekends, and note that the team is professional, friendly, and respectful of property. Recurring themes include thorough septic tank pumping, effective problem resolution, and reasonable pricing. Reviewers also highlight clear communication regarding maintenance and the company's reliability. No negative patterns or criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
Reviews on this page: 28 Google reviews (27 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: Tank serving Bessemer, Alabama.
Data from Google, last updated October 28, 2026.
Photos
Customer reviews
5.0
★★★★★
28 reviews on Google
5★28
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you’re looking for dependable, honest, and top-notch septic service, I highly recommend giving them a call.”
“Had an emergency Saturday night, called Mays Septic Solutions, they came early Sunday morning, solved the problem in about an hour.”
“From the moment they arrived, they were friendly, professional, and genuinely cared about making sure everything was taken care of properly.”
“Basement was flooding a couple times and they were here quick!”
“They were extremely nice, did an amazing job and the price was very reasonable!”
“professional, reliable, communicates well and very reasonable.”
“Trent and Garrison were easy to work with, respectful of my property, and made the whole experience a breeze.”
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Kenneth Chambers6 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Excellent Service from Start to Finish!
I couldn’t be happier with the service I received! They came out to pump my septic tank and did an outstanding job. From the moment they arrived, they were friendly, professional, and genuinely cared about making sure everything was taken care of properly. Trent and Garrison were easy to work with, respectful of my property, and made the whole experience a breeze. It’s hard to find companies that take this much pride in their work and treat customers right. I truly appreciate the great service and will absolutely call them again when I need them. If you’re looking for dependable, honest, and top-notch septic service, I highly recommend giving them a call. You won’t be disappointed! My neighbor booked them based on my experience!
Response from the owner · 14 hours ago
Thank you so much, Kenneth, for taking the time to share such a kind review. We're really glad the septic pumping went smoothly and that Trent and Garrison left your property looking just as you wanted, since respecting our customers' homes is something we take very seriously. Hearing that you were happy enough to pass our name along to your neighbor means a lot to our small team, and we're grateful for your trust. We look forward to taking care of you again whenever you need us, and we truly appreciate you choosing us.
- Trent, Mays Septic Solutions and Dirtwork LLC
Charles Mcnair5 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Had an emergency Saturday night, called Mays Septic Solutions, they came early Sunday morning, solved the problem in about an hour. Well pleased with Trent. Highly recommend!!!
Response from the owner · a day ago
Charles, thank you so much for the kind words and for trusting us with your emergency on a Saturday night. We're glad we could get out to you early Sunday morning and have everything running again in about an hour. It means a lot to hear that you were well pleased with the service, and we appreciate you recommending us to others. We hope you'll keep us in mind for anything you need down the road, and we'll be ready to help.
- Trent, Mays Septic Solutions and Dirtwork LLC
Jessica Hardisson2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Highly recommend! Had an emergency over the weekend. Basement was flooding a couple times and they were here quick! Very friendly and helpful! Will use again.
Price assessment: Reasonable price
Response from the owner · 2 days ago
Jessica, thank you so much for the kind words and for trusting us with your weekend emergency. We know a flooding basement is stressful, so we're really glad we could get out to you quickly and help you through it. It means a lot to hear that our team was friendly and helpful during a tough time. We appreciate you choosing us and look forward to serving you again whenever you need us.
- Trent, Mays Septic Solutions and Dirtwork LLC
hunter patton1 reviewiTotal number of Google reviews hunter has written across all businesses on Google Maps, not just this one.
Very professional and easy to work with. Would recommend to anyone I know.
Response from the owner · 2 weeks ago
We really appreciate you taking the time to leave such a kind review, Hunter. It means a lot to know that our professionalism and approach made your experience a smooth one. We're grateful for the opportunity to work with you and would love to help you or anyone you know with their septic and excavation needs in the future. Thanks for choosing Mays Septic Solutions and Dirtwork LLC.
- Trent, Mays Septic Solutions and Dirtwork LLC
Margaret3 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Very commendable and dependable service! Trent is Congenial and performs excellent work! Actually worked me in for service. Trent is very Professional, friendly and willing to work with our schedule. Great Service!
Price assessment: Great price
Price: $400–600
Response from the owner · 3 weeks ago
Margaret, thank you so much for taking the time to leave such a kind review. It means a lot that we could work you in and that you felt we treated you professionally and with genuine care. We really appreciate customers like you who value dependable service, and we'd be happy to help you whenever you need us in the future. Thanks for choosing Mays Septic Solutions and Dirtwork LLC.
- Trent, Mays Septic Solutions and Dirtwork LLC
catherine5 reviewsiTotal number of Google reviews catherine has written across all businesses on Google Maps, not just this one.
The most quick and effective company I’ve chosen! I’m glad mays and his team were out here quickly and got everything done in a timely manner.
Price assessment: Great price
Response from the owner · 3 weeks ago
Thank you Catherine! We try our best to get our customers back up[ and running properly as fast as possible.Thank you for choosing Mays Septic Solutions!
Anna Sanders1 reviewiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
