Customers frequently praise the company's punctuality, thoroughness, and clear communication regarding pest and wildlife treatments. Reviews highlight professional technicians who explain procedures and provide detailed inspections for issues like termites, rodents, and insects. Common criticisms involve billing disputes, unreturned calls, and incomplete service, such as failed wildlife trapping attempts or property damage during attic work.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Adam provided excellent service and immediate results. He communicated with me on every step.
We truly appreciate your kind words and support. It means a lot to our team!
Excellent service. Explained everything, answered all questions. She was very diligent
Brandy is the most efficient knowledge technician with Mc Call
Daniel was polite, professional and knowledgeable. A valuable asset to the McCall team!
Haley is awesome always will to answer any questions I have.
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our McCall family!
He was thorough pest control services and took his time.
Thank you for your kind words, DeShondra! We're glad to hear that our team member provided you with thorough and attentive service. Your satisfaction is important to us, and we appreciate your feedback!
Brandy did a great job as always. Friendly and professional. Thanks Roger
Thank you for your kind words, Roger! We're delighted to hear that Jessie kept you informed about his arrival and did a great job during your visit. Your satisfaction means a lot to us!
Jamal was very professional and a joy to work with.
Thank you for the kind words, Gust! We’re glad Jamal made your visit a positive one. We appreciate you choosing McCall Pest & Wildlife in Jacksonville.
Excellent service, communication, and friendly service person Jamal was on point
Josh was very thorough and helpful! He listened to what I wanted and was able to put together a package for termites and pest control that met my needs! I'm so glad Deb Juhl referred me to you!
Thank you for sharing your experience, Elyse! We’re glad Josh helped find the right termite and pest control package for your needs. We appreciate Deb’s referral and your trust in our Jacksonville team.