BED BUG EXTERMINATORS · ORLANDO, FL
McCall Pest & Wildlife - Orlando logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%67+23.5Reliability 15%64+9.6Craft & service 20%15+3Value 10%33+3.3Momentum 8%36+2.9Track record 7%78+5.5Accountability 5%36+1.8Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

McCall Pest & Wildlife - Orlando

Better than 48% of bed bug exterminators · #15 of 29

4.9★1,677 Google reviewsGoogle star rating as shown on Google Maps.
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

McCall Pest & Wildlife - Orlando for bat extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Bat extermination”

John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Robert W. has been servicing my house for the last few quarters and does a phenomenal job always on time always professional never have any complaints. Phenomenal work. Great job

Home inspectionHornet & wasp exterminationRodent extermination+ Punctuality+ Quality+ Professionalism

vs category

Blue = McCall, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.98★ (94 reviews)2024-Q2: 4.98★ (224 reviews)2024-Q3: 4.96★ (167 reviews)2024-Q4: 5.00★ (91 reviews)2025-Q1: 4.95★ (113 reviews)2025-Q2: 4.92★ (124 reviews)2025-Q3: 4.94★ (154 reviews)2025-Q4: 4.96★ (123 reviews)2026-Q1: 4.98★ (107 reviews)2026-Q2: 4.92★ (115 reviews)2026-Q3: 4.76★ (105 reviews)2026-Q4: 4.97★ (40 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$106+10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 68%Overpriced 2%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%67+23.5Reliability 15%64+9.6Craft & service 20%15+3Value 10%33+3.3Momentum 8%36+2.9Track record 7%78+5.5Accountability 5%36+1.8Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
67
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
64
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
15
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
33
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
36
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
78
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
36

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+159 / −3
Professionalism
+198 / −7
Responsiveness
+136 / −2
Punctuality
+137 / −0
Value
+121 / −2

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