BED BUG EXTERMINATORS · ORLANDO, FL
McCall Pest & Wildlife - Orlando logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%67+23.5Reliability 15%64+9.6Craft & service 20%15+3Value 10%33+3.3Momentum 8%36+2.9Track record 7%78+5.5Accountability 5%36+1.8Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

McCall Pest & Wildlife - Orlando

Better than 48% of bed bug exterminators · #15 of 29

4.9★1,677 Google reviewsGoogle star rating as shown on Google Maps.
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

McCall Pest & Wildlife - Orlando for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.79
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$188
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 79 Google reviews tagged “Cockroach extermination” · showing 20

★★★★★ wheltonmct · Edited 3 days ago

Christopher was excellant ! He also modified his treatment to meet my specific needs. Highly recommended!

Great priceSpider exterminationFlea & mite exterminationCockroach extermination
★★★★★ Derrick · Edited a week ago

Robert Good to go excellent outstanding.The man of the hour😉

Great priceBug & insect exterminationHome inspectionTermite inspection
★★★★★ janet · a month ago

Ophik was very pleasant and professional. He answered our questions and explained the process would take 3 visits and then we would have maintenance visits which we agreed to.

Paid $200+Reasonable priceCockroach extermination
★★★★★ Chris · a month ago

Very friendly professional guy. Very helpful and thorough

Paid $80–100Great priceSpider exterminationMosquito exterminationCockroach extermination
★★★★ Benny · Edited 2 months ago

Our tech was Christopher, very kind explained in details all the works that he performed. Thanks

Paid $40–60Not sureHome inspectionGeneral pest inspectionCockroach extermination
★★★★★ Penny · Edited 2 months ago

Cody did an awesome job. He was knowledgeable about the needed service. He was polite and professional and he arrived on time.

Paid $100–120Reasonable priceGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Nancy · Edited 3 months ago

Bryce did an excellent job. Thank you!

Paid $100–120Reasonable priceBug & insect exterminationSpider exterminationFlea & mite extermination
★★★★★ Angie · Edited 3 months ago

Herman is very polite and respectful and friendly, and makes sure he does a job well done.

Reasonable priceHornet & wasp exterminationBug & insect exterminationCockroach extermination
★★★★★ Keith · 3 months ago

Robert was very thorough and informative during his service and inspection of our home. He informed me about every product he used and everything thing he found. He was very professional in performing his work. Excellent and I highly recommend him.

Paid $100–120Great priceHome inspectionSpider exterminationGeneral pest inspection
★★★★★ Enrique · Edited 3 months ago

Miguel is the best of the best punctual respectful and very professional outstanding service. Ask for Miguel wow the best.

Paid $100–120Reasonable priceHome inspectionCockroach extermination
★★★★★ Irmaris · Edited 4 months ago

Miguel D was nice and did an excellent job. Mc Call is a great company and values their customers.Thanks for everything.

Paid $100–120Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
★★★★★ Kathleen · Edited 5 months ago

Robert Williams is my service tech. He is prompt, thorough and knowledgeable. I plan to stay a customer with McCalls as long as I have a tech that is as good as I have with Robert!

Paid $20–40Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
★★★★★ Becky · Edited 6 months ago

Miguel ALWAYS does a great job treating our house interior, garage, screened porch and exterior!! He’s so kind and polite!! He’s a Blessing

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Heather · Edited 6 months ago

Cody B is always informative and pleasant to have spray the House. Very professional

Paid $20–40Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
★★★★★ Lisatbs · Edited 6 months ago

Hector H. was amazing!! He answered all of my many questions and took time to explain everything to me!!

Cockroach exterminationBug & insect extermination
★★★★★ Sandy · Edited 6 months ago

Hector was very thorough, and communicated before and after our service. He worked quickly and did a great job

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Jessika · Edited 6 months ago

As always Miguel is one of the best techs. Great communication and trustworthy.

Reasonable priceGeneral pest inspectionCockroach extermination
★★★★★ C · Edited 6 months ago

Omar Bones is a asset to your company he is very professional and polite he always goes above and beyond to keep my wife and I happy thank you Jimmy Griffin

Reasonable priceCockroach exterminationBug & insect extermination
★★★★★ Mari · 7 months ago

As a new homeowner, I recently experienced my first big problem — roaches (something nobody wants to deal with). I immediately called, and Damian Torres scheduled an inspector to come out the very next day. John Torres arrived quickly, identified the issue, and provided helpful information about what was going on.…

Paid $200+Reasonable priceHome inspectionCockroach extermination
★★★★★ Ginger · Edited 7 months ago

My service technician, Jace ? I’m in Treasure Coast, Vero Beach, FL I would highly highly recommend this company and their staff, great quality, professional help is what makes a great company remain great! Thank you and I look forward to seeing JACE every three months, he is a winner, for sure!! So far, all 3 of…

Hornet & wasp exterminationSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more cockroach extermination reviews (59 more) →

vs category

Blue = McCall, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.98★ (94 reviews)2024-Q2: 4.98★ (224 reviews)2024-Q3: 4.96★ (167 reviews)2024-Q4: 5.00★ (91 reviews)2025-Q1: 4.95★ (113 reviews)2025-Q2: 4.92★ (124 reviews)2025-Q3: 4.94★ (154 reviews)2025-Q4: 4.96★ (123 reviews)2026-Q1: 4.98★ (107 reviews)2026-Q2: 4.92★ (115 reviews)2026-Q3: 4.76★ (105 reviews)2026-Q4: 4.97★ (40 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$106+10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 68%Overpriced 2%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%67+23.5Reliability 15%64+9.6Craft & service 20%15+3Value 10%33+3.3Momentum 8%36+2.9Track record 7%78+5.5Accountability 5%36+1.8Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
67
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
64
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
15
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
33
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
36
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
78
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
36

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+159 / −3
Professionalism
+198 / −7
Responsiveness
+136 / −2
Punctuality
+137 / −0
Value
+121 / −2

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