Auto repair shop · Des Moines, IA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#163 of 687 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★112 Google reviews · 9 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate McCannic's Garage five stars based on 112 reviews, highlighting consistent honesty, reasonable pricing, and friendly communication. Customers frequently mention reliable punctuality, with staff adhering to scheduled appointment times and providing clear explanations for necessary repairs. The shop is noted for offering fair costs compared to larger commercial locations, and no recurring criticisms appear in the provided excerpts, as the owner has not replied to any reviews.
Google rating: 5.0 out of 5 from 112 reviews (97% five-star).
Reviews on this page: 112 Google reviews (77 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 10, 2026.
Service: Auto Repair Shop serving Des Moines, Iowa.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
McCannic's GarageAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.McCannic's Garage: 96/100 on this factor. Category median: 87.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.McCannic's Garage: 96/100 on this factor. Category median: 84.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.McCannic's Garage: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.McCannic's Garage: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.McCannic's Garage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.McCannic's Garage: 36/100 on this factor. Category median: 56.D
36
Bar = this company · dark tick = category median.
Star ratings
112 Google reviews we collected
5.0of 5
5 stars10997%
4 stars33%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
99%praise
Praise15199%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price350%
Reasonable350%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude3422%
Price & value3322%
Honesty & trust2818%
Quality & results2718%
Speed & response1711%
Would recommend149%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are good at what they do, very nice people, easy going.”
“They’re consistently honest, reliable, and offer fair pricing.”
“Much less expensive than the chains - you never leave feeling like you got ripped off.”
“As always their service and price left me knowing I can trust my vehicles with them always.”
“They were very honest about what my car needed to have done and got it done quickly, as well as assured my worries while driving my car until repair time.”
“Very much appreciated and quickly did the repairs which was reasonable.”
“Most honest mechanic around, friendly family run business, I highly recommend.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired McCannic's Garage for 4 kinds of job. Pick one to see what they paid and said.
JJulieLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We moved here 15 yrs ago & have used McCannic's Garage ever since...I am always confident my vehicles are in the best hands & know we will be taken care of when a problem arrises. Thank you guys for the exceptional care you have ALWAYS given. God Bless.
Reasonable priceGeneral repairs & maintenance
AALAN`Local Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They are good at what they do, very nice people, easy going. Only place we have our car and pickup taken too. They have help with putting on new camper tires also . Love them
BBill4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I have been taking my cars and trucks to McCannic’s Garage since they opened. I just recently went back for brakes. As always their service and price left me knowing I can trust my vehicles with them always. I can’t recommend them highly enough. It is great to have a trusted mechanic close to home. They will have my…
TTimothy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I’ve had a great experience with them. They work with your schedule, and seem very reliable. They have very reasonable prices. They charge roughly $120 an hour ( that’s a lot, but most mechanics will charge more than that)
Reasonable priceAuto engine diagnosticOil change
LLaurieLocal Guide · 101 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Always able to fix my issues. Everyone is super helpful and kind. They are so good that they are usually booked a week out. Reasonably priced.
TThressa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I've taken my car to McCannic's Garage several times now, and I won’t go anywhere else. They’re consistently honest, reliable, and offer fair pricing. It’s rare to find a mechanic you can truly trust, and I’m grateful I found them. Highly recommend!
We moved here 15 yrs ago & have used McCannic's Garage ever since...I am always confident my vehicles are in the best hands & know we will be taken care of when a problem arrises. Thank you guys for the exceptional care you have ALWAYS given. God Bless.
Price assessment: Reasonable price
Services: General repairs & maintenance
L
Lori BrownLocal Guide · 16 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
They are good at what they do, very nice people, easy going. Only place we have our car and pickup taken too. They have help with putting on new camper tires also . Love them
B
Bill Tharrington4 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
I have been taking my cars and trucks to McCannic’s Garage since they opened. I just recently went back for brakes. As always their service and price left me knowing I can trust my vehicles with them always. I can’t recommend them highly enough. It is great to have a trusted mechanic close to home. They will have my business as long as they will have me. Thank you.
Price assessment: Reasonable price
Services: General repairs & maintenance, Brakes
T
Timothy Byram9 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
I’ve had a great experience with them. They work with your schedule, and seem very reliable. They have very reasonable prices. They charge roughly $120 an hour ( that’s a lot, but most mechanics will charge more than that)
Price assessment: Reasonable price
Services: Auto engine diagnostic, Oil change
W
Wade Chafa12 reviewsiTotal number of Google reviews Wade has written across all businesses on Google Maps, not just this one.
I've taken my car to McCannic's Garage several times now, and I won’t go anywhere else. They’re consistently honest, reliable, and offer fair pricing. It’s rare to find a mechanic you can truly trust, and I’m grateful I found them. Highly recommend!
