HANDYMEN · AUBURN, NY
McClurg | Design Build Remodel Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

McClurg | Design Build Remodel Repair

Better than 17% of handymen · #15 of 18

4.7★80 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

McClurg | Design Build Remodel Repair for exterior structural repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Exterior structural repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 3 Google reviews tagged “Exterior structural repairs”

★★★★★ Alice · a year ago

Working with McClurg was a great experience. Our old house (200 years) presented some serious challenges and I’m delighted to say that McClurg provided excellent solutions and workmanship. It’s a relief to find a company that handles everything professionally, in a timely manner, and that employs highly skilled…

Exterior structural repairs
★★★★★ Nina · 4 years ago

We have now used McClurg's services twice. I would never use anyone else! Our first experience was a major house repair, partially caused by shoddy work performed by a previous contractor. The second was a camp repair. Every single aspect of McClurg's work was the opposite of our previous experience. The…

Exterior structural repairsHome repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Shiuwan · 4 years ago

We love McClurg because they’re knowledgeable, thorough and professional. They show up and do the work as promised and if there are any issues, McClurg is very open to discussing and fixing. We would hire them again in a heartbeat.

Exterior structural repairsHome repairs+ Responsiveness+ Punctuality+ Quality

vs category

Blue = McClurg, grey = handymen average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q4: 5.00★ (1 reviews)2024-Q1: 5.00★ (4 reviews)2024-Q2: 5.00★ (5 reviews)2024-Q3: 4.67★ (3 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 3.00★ (2 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q3: 5.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 5.00★ (5 reviews)2026-Q3: 5.00★ (11 reviews)2026-Q4: 5.00★ (3 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 7%Reasonable 79%Overpriced 0%Not sure 14%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
7
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
97
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
97
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+7 / −0
Professionalism
+7 / −1
Responsiveness
+6 / −0
Punctuality
+5 / −0
Value
+6 / −2

Compare with