HANDYMEN · AUBURN, NY
McClurg | Design Build Remodel Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

McClurg | Design Build Remodel Repair

Better than 17% of handymen · #15 of 18

4.7★80 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

McClurg | Design Build Remodel Repair for home repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Home repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Home repairs”

★★★★★ Susan · a month ago

Exceptional work !! They stand behind everything they do. They answer all questions before and after there is no problem getting them to get back to you . And the staff and people who work with you are the best , friendly , courteous and exceptional at what they do .

Reasonable priceTile work installationInstall flooringHome renovations
★★★★★ Karin · 2 months ago

The McClurg team has been a dream to work with. They did a complete remodel on our kitchen, a bathroom replacement, and a bunch of smaller projects like installing custom closets, replacing electrical, etc. Everyone we have encountered - their staff, contractors, etc. - has been friendly, professional,…

Reasonable priceHome renovationsHome repairsBathroom remodeling
★★★★★ Nancy · 2 months ago

Randy was great. Everything fixed, replaced, repaired and painted - thanks to Jim too.

Not sureHome repairs
★★★★★ C · 2 months ago

From the moment I called them until they finished the two repair jobs, McClurg was professional and prompt! They did what they said, when they said they would do it and when they came out to do the repairs, they cleaned everything up as if they were never here! Another thing, whenever I called or emailed them with…

Great priceHome repairs
★★★★★ Charles · 11 months ago

I have had 3 jobs completed at my home by McClurg. All were completed at. the highest level of quality. Their people are top notch. Honest, skilled and professional.

Reasonable priceHome repairs
★★★★★ Nina · 4 years ago

We have now used McClurg's services twice. I would never use anyone else! Our first experience was a major house repair, partially caused by shoddy work performed by a previous contractor. The second was a camp repair. Every single aspect of McClurg's work was the opposite of our previous experience. The…

Exterior structural repairsHome repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Tracie · 4 years ago

McClurg has remodeled almost my entire home. There is never a job too small or too large. They do the work right the first time and stand behind their work. I’ve been a client for 10+ years and wouldn’t call anyone else.

Building designHome repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Shiuwan · 4 years ago

We love McClurg because they’re knowledgeable, thorough and professional. They show up and do the work as promised and if there are any issues, McClurg is very open to discussing and fixing. We would hire them again in a heartbeat.

Exterior structural repairsHome repairs+ Responsiveness+ Punctuality+ Quality

vs category

Blue = McClurg, grey = handymen average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q4: 5.00★ (1 reviews)2024-Q1: 5.00★ (4 reviews)2024-Q2: 5.00★ (5 reviews)2024-Q3: 4.67★ (3 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 3.00★ (2 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q3: 5.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 5.00★ (5 reviews)2026-Q3: 5.00★ (11 reviews)2026-Q4: 5.00★ (3 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 7%Reasonable 79%Overpriced 0%Not sure 14%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
7
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
97
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
97
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+7 / −0
Professionalism
+7 / −1
Responsiveness
+6 / −0
Punctuality
+5 / −0
Value
+6 / −2

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