HANDYMEN · AUBURN, NY
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREMcClurg | Design Build Remodel Repair
Better than 17% of handymen · #15 of 18
4.7★80 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
McClurg | Design Build Remodel Repair for install flooring
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 2 Google reviews tagged “Install flooring”
★★★★★ Susan · a month ago
Exceptional work !! They stand behind everything they do. They answer all questions before and after there is no problem getting them to get back to you . And the staff and people who work with you are the best , friendly , courteous and exceptional at what they do .
Reasonable priceTile work installationInstall flooringHome renovations
★★★★★ Shawn · a month ago
Great job replacing damaged hardwood floors. The team was wonderful to work with. Would highly recommend them.
Reasonable priceInstall flooring
vs category
Blue = McClurg, grey = handymen average
Rating over time
Price
Not enough reviews with a price yet.
Great price 7%Reasonable 79%Overpriced 0%Not sure 14%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
7
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
97
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
97
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+7 / −0
Professionalism
+7 / −1
Responsiveness
+6 / −0
Punctuality
+5 / −0
Value
+6 / −2
