HANDYMEN · AUBURN, NY
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREMcClurg | Design Build Remodel Repair
Better than 17% of handymen · #15 of 18
4.7★80 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
McClurg | Design Build Remodel Repair for tile work installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Tile work installation”
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Exceptional work !! They stand behind everything they do. They answer all questions before and after there is no problem getting them to get back to you . And the staff and people who work with you are the best , friendly , courteous and exceptional at what they do .
Reasonable priceTile work installationInstall flooringHome renovations
vs category
Blue = McClurg, grey = handymen average
Rating over time
Price
Not enough reviews with a price yet.
Great price 7%Reasonable 79%Overpriced 0%Not sure 14%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%19+2.9Craft & service 20%6+1.2Value 10%7+0.7Momentum 8%97+7.8Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
7
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
97
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
97
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+7 / −0
Professionalism
+7 / −1
Responsiveness
+6 / −0
Punctuality
+5 / −0
Value
+6 / −2
