McDonald Exterminators Inc holds a 5/5 Google rating from 198 reviews, with the owner replying to 78% of them. Customers consistently praise the technicians for being punctual, professional, and thorough during pest treatments. A recurring theme is the clear communication provided, where staff explain the process and offer advice on preventing future issues. The excerpts provided do not contain any low-star reviews or specific criticisms regarding service quality.
Google rating: 5.0 out of 5 from 198 reviews (100% five-star).
Reviews on this page: 198 Google reviews (160 with written comments, 2 with photos).
Owner responses: the business replied to 78% of reviews.
Most recent review: October 27, 2026.
Service: Rodent Control serving Lakeland, Florida.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
198 reviews on Google
5★198
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our technician, Austin Taylor, was friendly, knowledgeable, and thorough.”
“Austin did a great job explaining things to me and now I’m not as worried anymore.”
“Austin was punctual, very mannerly and most important.”
“We highly recommend McDonald Exterminators and will definitely use them going forward.”
“Explained what he was doing and where he was putting it he was a very pleasant man”
“I really appreciated how knowledgeable and respectful he was, and I felt that he genuinely took the time to address my concerns.”
“The price of the service I found to be very reasonable, especially compared to a couple other services I had researched or had approached me”
People customers mention
Justin9 reviews
Roy8 reviews
Bartow8 reviews
Holmes4 reviews
Taylor4 reviews
Smith4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Leon Pocock2 reviewsiTotal number of Google reviews Leon has written across all businesses on Google Maps, not just this one.
Thank you, Leon, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again—please reach out if there’s anything we can do for you.
Christian Kaelin2 reviewsiTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Roy Holmes was professional, friendly and timely. His explanations were clear and complete.
Price assessment: Great price
Services: Cockroach extermination, Ant extermination, Service not listed
Pest type: Ants, Cockroaches
Response from the owner · 6 days ago
Christian, we appreciate you taking the time to leave this feedback. We're pleased Roy Holmes was professional, friendly and punctual, and that his clear, complete explanations were helpful. We value your trust and look forward to assisting you again.
Shelia Gibson3 reviewsiTotal number of Google reviews Shelia has written across all businesses on Google Maps, not just this one.
I’m so glad I pick Mc Donald Exterminator. Austin did a great job explaining things to me and now I’m not as worried anymore. I will keep this company on hand and my tech Austin as well. Austin is a Great Guy!!
Price assessment: Reasonable price
Response from the owner · a week ago
Shelia, we appreciate you choosing Mc Donald Exterminator and for sharing your kind feedback. It’s great to hear Austin explained everything clearly and helped put your mind at ease. We’re glad you’ll keep us and Austin in mind and are here whenever you need us.
Angella Sutthiwan7 reviewsiTotal number of Google reviews Angella has written across all businesses on Google Maps, not just this one.
This was our first time using McDonald Exterminators, and we couldn’t be more pleased with the service! Our technician, Austin Taylor, was friendly, knowledgeable, and thorough. He did a great job, and the entire experience was excellent. We highly recommend McDonald Exterminators and will definitely use them going forward.
Price assessment: Reasonable price
Price: $140–160
Services: Ant extermination
Pest type: Ants
Response from the owner · a week ago
Angella, thank you for sharing your positive experience. We are so pleased Austin Taylor was friendly, knowledgeable, and thorough, and that your first visit went so well. We appreciate the recommendation and look forward to helping you again.
3Catlady10 reviewsiTotal number of Google reviews 3Catlady has written across all businesses on Google Maps, not just this one.
Had a very good experience with the bug man today. He was very professional and curious.
Price assessment: Reasonable price
Price: $200+
Services: Ant extermination
Pest type: Ants, Cockroaches, Other
Response from the owner · 2 weeks ago
3Catlady, thanks for taking the time to share your experience. We're glad our technician's professionalism and curious approach made the visit positive. We appreciate the five-star rating and hope to assist you again.
Justin Blum5 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Austin Taylor was very knowledgeable and friendly. Did a great job 👍
Price assessment: Reasonable price
Price: $140–160
Services: Hornet & wasp extermination, Spider extermination, Ant extermination
Response from the owner · 3 months ago
Justin, thank you for the 5-star review! We’re thrilled Austin Taylor was knowledgeable, friendly, and did a great job, and we’ll be sure to pass along your praise. We look forward to serving you again.
Mike EllisLocal Guide · 12 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Austin was very kind, professional, and thorough throughout the entire visit. He took the time to explain what he was doing and provided helpful information about preventing future issues. I really appreciated how knowledgeable and respectful he was, and I felt that he genuinely took the time to address my concerns. Excellent service overall!
Price assessment: Not sure
Price: $160–180
Services: Cockroach extermination
Pest type: Cockroaches
Response from the owner · 3 weeks ago
Mike, thank you for the kind review. We are thrilled Austin's professionalism, clear explanations, and respectful approach put you at ease and helped prevent future issues. Your recognition of his thoroughness means a lot, and we look forward to serving you again.
Robert Bodiford1 reviewiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Thank you, Robert! We're so glad Roy was friendly and helpful and that you’re pleased with the job. We’ll be sure to pass along your kind words to him. We appreciate your business and your review.
karen smith4 reviewsiTotal number of Google reviews karen has written across all businesses on Google Maps, not just this one.
Austin was punctual, very mannerly and most important...very informative every step of the way as to what he was doing. I will recommend this company highly.
Price assessment: Reasonable price
Price: $120–140
Services: Cockroach extermination, Ant extermination
Pest type: Ants, Cockroaches
Response from the owner · a month ago
We appreciate you taking the time to share this. It is wonderful to hear Austin was punctual, courteous, and kept you informed every step of the way. Your high recommendation means a lot to our team. We look forward to assisting you again.
Tom Barnett7 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
McDonald's exterminators are an exceptional company and Roy who came by earlier to follow up some spraying the very friendly and knowledgeable at what he does! Highly recommend
Price assessment: Great price
Services: Cockroach extermination
Pest type: Ants, Cockroaches
Response from the owner · a month ago
Tom, thank you for the great recommendation. We are glad Roy's follow-up visit and friendly, knowledgeable approach met your expectations. Your feedback energizes our team and helps others choose our services. We appreciate you sharing this.
