Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Mckinnon's Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Mckinnon's Roofing

Arcata, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 14 skylight installation services · 5.0★ from 25 Google reviews

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Report card

Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mckinnon's Roofing is better than 100% of skylight installation services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mckinnon's Roofing is better than 99% of skylight installation services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mckinnon's Roofing is better than —% of skylight installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mckinnon's Roofing is better than 100% of skylight installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mckinnon's Roofing is better than 100% of skylight installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mckinnon's Roofing is better than —% of skylight installation services.–
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Reviews for your job

Customers hired Mckinnon's Roofing for 4 kinds of job.

Mckinnon's Roofing for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$18,000–20,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$7.5k–$21k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Roof installation”

Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thanks to Mckinnon's Roofing for a fast, clean and affordable roof for my wonky house. These guys were friendly and professional - left barely a trace and even provided some spare shingles. Owner personally rectified a chimney glitch within 24hours. Well done. cd

Roof installation
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Extremely reasonable price, especially considering the amount of repair needed from water damage caused by previous incorrect installation and poor underlayment. Brad and his crew were great, answering all our questions, efficient, and used good products. Very happy with the new roof!

Paid $25,000–30,000Great priceRoof inspectionRoof installationRoof damage repair
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was impressed with not only the professionalism and clear experience demonstrated by Brad, but the workmanship of his team. They were a pleasure to work with and seemed to get along well with each other, demonstrating excellent teamwork.

Reasonable priceSkylight installationRoof installation
laurie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

McKinnon’s Roofing recently put a new roof on my dads house. From start to finish, the experience was FANTASTIC! Shannon, Brad and their crew were kind and professional and able to get the roof done ahead of schedule. Great work everyone!!!

Great priceRoof installation
Gillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wonderful company to work with! On time, on estimate, very clean. The crew and Bradly were respectful, great communicators, and watched out for my dog with all the gate travel. The workmanship is outstanding. I don't anticipate needing to, but if I needed to call them for something regarding their work, I'm…

Paid $18,000–20,000Reasonable priceRoof installation
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were extremely pleased with Mckinnon's Roofing. Brad was the fastest to respond when we needed emergency repairs and clearly explained the damage/rot he observed and our options for addressing it. Mckinnon also fit us into their schedule sooner than expected and were professional, communicative, and responsive…

Paid $18,000–20,000Great priceRoof inspectionRoof repairRoof installation
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great experience working with Brad . Job was done on time on budget and the cleanup was great . highly recommend.

Great priceRoof installation
Grant5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Absolutely a five star awesome company! Brad was quick to come for an initial inspection for a roof replacement. During the inspection even provided explanations and the correct materials to do they job myself. He was able to squeeze me in his already full schedule and have me safely set up before the rainy season.…

Roof inspectionRoof installationAttic venting installation
Naida9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

McKinnon's Roofing cares both about the quality of their work and about customer satisfaction. Mckinnon promptly prepared a proposal to replace my roof, guided me through the various choices of shingles, and delivered quality on schedule within budget. I especially appreciate how communicative Mckinnon was…

Roof installation
Lacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used them professionally multiple times. They were quick, responsive, and reliable. They even jumped into action with repairs when we had a sudden wind storm and some blow shingles on a house when my clients were out of town. Will definitely continue to use.

Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof installation
Theresa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If I could give 10 stars I would. Not only did Brad & his team do an awesome job replacing my roof, but it was done ahead of schedule. Communication was stellar, so there were no surprise costs. Great attention to detail in finishing, as well as clean up. Even after the install, they’ve been super responsive in…

Reasonable priceRoof installation

Price

$19k+489% vs typical skylight installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation11$7.5k–$21k
Roof inspection4—
Roof damage repair3$497–$7.9k
Attic venting installation2—

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