Real estate agency · Demarest, NJ · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%87+13.2Craft & service penalty75−2.5Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 52 commercial real estate agentsiPosition by Experts Score among all companies we track in this category. · better than 18%
4.9★★★★★75 Google reviews · 23 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate McSpirit & Beckett Real Estate 4.9 out of 5 based on 75 reviews, with the owner responding to 52 percent of them. Clients frequently praise the agency for its local market expertise, professional communication, and assistance with home sales and purchases, noting that agents guide clients through every stage of the transaction. The few negative comments highlight concerns about perceived unprofessionalism and unequal treatment of customers during the process.
Google rating: 4.9 out of 5 from 75 reviews (97% five-star).
Reviews on this page: 75 Google reviews (74 with written comments, 1 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: November 9, 2026.
Service: Commercial Real Estate Agent serving Demarest, New Jersey.
Data from Google, last updated November 10, 2026.
Score profile vs other commercial real estate agents
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
This companyCommercial Real Estate Agents median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.McSpirit & Beckett Real Estate: 96/100 on this factor. Category median: 99.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.McSpirit & Beckett Real Estate: 96/100 on this factor. Category median: 99.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.McSpirit & Beckett Real Estate: 75/100 on this factor. Category median: 100.B
75
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.McSpirit & Beckett Real Estate: 87/100 on this factor. Category median: 97.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.McSpirit & Beckett Real Estate: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 68.–
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Bar = this company · dark tick = category median.
Star ratings
75 Google reviews we collected
4.9of 5
5 stars7397%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 74 written reviews
99%praise
Praise14799%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4631%
Would recommend3322%
Speed & response2013%
Honesty & trust1711%
Quality & results1611%
Communication107%
Price & value75%
What customers talk about
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is an amazing, patient, and dedicated real estate agent.”
“I highly recommend her to anyone looking for a home, rental, or commercial space!”
“She was always quick to respond, incredibly helpful, and very knowledgeable throughout the whole process.”
“From start to finish, she guided us through every step of the process with professionalism, expertise, and genuine care.”
“Her knowledge of the market, attention to detail, and commitment to her clients are unmatched.”
“Liz kept us informed the entire time and made what could have been a stressful process feel easy and smooth.”
“…ted a market analysis of comparable properties, priced our home at a fair market price and proceeded to sell our home in less than a week (at the list…”
People customers mention
Bill33 reviews
Maureen22 reviews
Liz9 reviews
Tatem3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Gali6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★★★★★
I highly recommend Alison! She is an amazing, patient, and dedicated real estate agent. She never gave up and kept searching with me for months until we found the perfect place.
I’m grateful for everything she did for me, from the bottom of my heart
Patricia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
From early exploratory conversations through to the day of closing on the sale of my house, McSpirit & Beckett were there to assist at every stage, including offering referrals of help from other sources. I would add a sixth star if that were an option.
Brendan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Maureen and Bill not only have unmatched knowledge of the local market but their professionalism and patience made the whole experience of selling our home as easy as possible. They were with us every step of the way long before we even committed to listing with them. We highly recommend them and their team!
OriLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Not sure how I’m not seeing more of her name here, Alison Raffaele Tatem is the #1 best agent I have ever dealt with. If you are on either side of the deal you want to have Alison. Incredibly kind, and made the process as smooth as can be.
Jonathan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
If you are looking for both kindness and expertise, choose Maureen to sell your home. Maureen always made us feel that she and Bill were paying close attention to all the details from listing through closing.
ct1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Alison is a great broker! She is very sweet and nice and most importantly, she tailors your needs and finds you the dream home!
I highly recommend Alison! She is an amazing, patient, and dedicated real estate agent. She never gave up and kept searching with me for months until we found the perfect place.
I’m grateful for everything she did for me, from the bottom of my heart
Property types: Commercial buildings
Patricia Malarcher1 reviewiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
From early exploratory conversations through to the day of closing on the sale of my house, McSpirit & Beckett were there to assist at every stage, including offering referrals of help from other sources. I would add a sixth star if that were an option.
Response from the owner · 3 days ago
Thank you, Patricia, for this lovely review. It has been a great pleasure to get to know you and represent the sale of your unique and charming home.
Brendan Keating2 reviewsiTotal number of Google reviews Brendan has written across all businesses on Google Maps, not just this one.
Maureen and Bill not only have unmatched knowledge of the local market but their professionalism and patience made the whole experience of selling our home as easy as possible. They were with us every step of the way long before we even committed to listing with them. We highly recommend them and their team!
Response from the owner · a month ago
Brendan & Laura, thank you so much and we truly appreciate the trust you placed in us! Wishing you lots of happiness and good times in the Sunshine state!
Ori LazarovichLocal Guide · 24 reviewsiTotal number of Google reviews Ori has written across all businesses on Google Maps, not just this one.
Not sure how I’m not seeing more of her name here, Alison Raffaele Tatem is the #1 best agent I have ever dealt with. If you are on either side of the deal you want to have Alison. Incredibly kind, and made the process as smooth as can be.
Property types: Houses
Jonathan Chazen9 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
If you are looking for both kindness and expertise, choose Maureen to sell your home. Maureen always made us feel that she and Bill were paying close attention to all the details from listing through closing.
Response from the owner · 4 months ago
Thank you, it was our pleasure working with you and Cynthia!
All our best to you on your new home.
Mariana Saliba7 reviewsiTotal number of Google reviews Mariana has written across all businesses on Google Maps, not just this one.
Highly Recommend Liz D’Ambrosia!
Working with Liz D’Ambrosia was truly one of the best decisions we made during our home sale and purchase. From start to finish, she guided us through every step of the process with professionalism, expertise, and genuine care.
What sets Liz apart is her incredible network of trusted professionals who support every aspect of the journey—from preparing your home for sale, staging, repairs, and pre-move readiness, to movers, storage solutions, attorneys, inspectors, and everything in between. She truly has an A-to-Z team that makes what can be a stressful process feel organized and manageable.
Liz was always available to answer questions, provide guidance, and advocate for our best interests. Her knowledge of the market, attention to detail, and commitment to her clients are unmatched. We never felt alone because she had a solution, resource, or recommendation for every challenge that came up.
If you are buying, selling, or doing both at the same time, Liz is the realtor you want by your side. She goes above and beyond in every way, and her dedication to her clients is exceptional. We are incredibly grateful for everything she did for us and would recommend her without hesitation.
Super grateful for you, Liz! An amazing expert who is hands on and highly supportive with a wonderful experience - we can’t thank you enough in making our transition so smooth and successful!
ct zeng1 reviewiTotal number of Google reviews ct has written across all businesses on Google Maps, not just this one.
I had such a great experience working with Alison Raffaele Tatem. She made the entire process of finding my studio space feel so seamless and stress-free. She was always quick to respond, incredibly helpful, and very knowledgeable throughout the whole process. She truly knows Bergen County so well, which made such a difference. I highly recommend her to anyone looking for a home, rental, or commercial space!
Laureen Andes3 reviewsiTotal number of Google reviews Laureen has written across all businesses on Google Maps, not just this one.
Maureen and Bill are simply amazing! They guided us through the sale of my mom’s home from start to finish with genuine care and attention, always keeping what was best for my mom and our family in mind. We are so grateful to both of them for their professionalism, kindness, and support throughout the entire process!"
Response from the owner · a month ago
Thank you so much, what a pleasure it was working together.