Customers frequently cite fair pricing, professional communication, and efficient handling of firearm sales and FFL transfers. Staff are noted for assisting with estate sales and providing transparent appraisals. However, low-star reviews indicate dissatisfaction with operating hours, specifically early closures and lack of notification when packages are ready for pickup.
Google rating: 4.9 out of 5 from 106 reviews (96% five-star).
Reviews on this page: 106 Google reviews (95 with written comments, 1 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: November 10, 2026.
Service: Real Estate Appraiser serving St. Charles, Missouri.
Data from Google, last updated November 11, 2026.
Star ratings
106 Google reviews we collected
4.9of 5
5 stars10296%
4 stars00%
3 stars00%
2 stars11%
1 star33%
Praise vs complaints
Phrases our text analysis found in 95 written reviews
99%praise
Praise17899%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5430%
Price & value2816%
Speed & response2514%
Quality & results2313%
Would recommend2313%
Communication169%
Honesty & trust116%
What customers talk about
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kenney is very professional and enjoyable to talk with.”
“Drew's offer was fair and competitive and the transfer process was quick and transparent.”
“Drew & Kenny have been quick to respond, helpful, and friendly.”
“We had a great experience using this company to sell guns Jim no longer used for hunting.”
“The have horrible hours and close with out advising customers who have items to be picked up.”
“…ave had a better experience very considerate and understanding pair i would recommend them highly.…”
“Drew is very professional with excellent communication skills.”
“To me, the professionalism and pricing transparency were integral to leaving a recommendation to anyone in need of their services.”
People customers mention
Kenny18 reviews
Drew10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We had a great experience using this company to sell guns Jim no longer used for hunting. They were professional and made a fair deal. Great customer service and communication. Thanks.
Response from the owner · 6 hours ago
Karen, thank you for the wonderful review and for trusting MDRF Enterprises to help you and Jim with his hunting firearms. We appreciate your kind words about our professionalism, communication, and fair offer. It was a pleasure working with you both, and we truly appreciate your business!
— Drew & Kenny
MDRF Enterprises
Jeremy Keys5 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Excellent service and atmosphere! Had to sale my PX-9 Carry, and so glad I didn’t hand it over to some random pawn shop! Quick easy and professional!
Response from the owner · 2 weeks ago
Jeremy, thank you for the great review! We're glad we could make selling your firearm a quick, easy, and professional experience. At MDRF Enterprises, we work hard to provide a straightforward, comfortable alternative for people looking to sell their firearms in the St. Louis area. We appreciate your trust and your business!
David Hitz6 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
The process of selling a firearm was a first rate experience. Drew's offer was fair and competitive and the transfer process was quick and transparent. Kenney is very professional and enjoyable to talk with. I highly recommend MDRF!
Response from the owner · 4 weeks ago
David, thank you for taking the time to share your experience and for recommending MDRF Enterprises. We appreciate your comments about our fair and competitive offer, transparent process, and efficient transfer. We're especially pleased to hear that Kenney made the experience enjoyable. Our goal is to make selling a firearm or collection straightforward, professional, and comfortable, whether it's someone's first time or they've been through the process before. Thank you again for trusting MDRF!
Retta Pope3 reviewsiTotal number of Google reviews Retta has written across all businesses on Google Maps, not just this one.
Drew was a pleasure to work with and gave a fair price on guns I wanted to sale. Recommend very much.
Response from the owner · 3 months ago
Retta, thank you for the kind words and recommendation. It was a pleasure working with you as well. We appreciate the opportunity and I am glad we could make the process straightforward and arrive at a price you felt was fair.
Drew
MDRF Enterprises
robert wakelandLocal Guide · 60 reviewsiTotal number of Google reviews robert has written across all businesses on Google Maps, not just this one.
Great people here, they worked with me to get my stuff while I was out of town back and forth. Great service would use again.
Response from the owner · 3 months ago
Robert, thank you for the kind words and for trusting MDRF to work around your schedule while you were traveling. We know situations don't always happen on a convenient timeline, so we're glad we could make the process easier for you. We really appreciate your business and would be happy to work with you again.
Holly M9 reviewsiTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
I had a unique and specific situation that I needed assistance with, so I contacted MDRF Enterprises. Drew was my first, and only point of contact. From the very beginning, Drew had helped me navigate the appraisal process, pricing and reporting. He is knowledgeable and worked with me through my many questions. There were no hidden fees, surprises or add-ons. What was quoted on the initial phone call was what was charged to me on the final invoice. To me, the professionalism and pricing transparency were integral to leaving a recommendation to anyone in need of their services. I would not hesitate to recommend Drew at MDRF Enterprises for any firearm appraisal needs or questions.
Response from the owner · 3 months ago
Thank you for your thoughtful review and for trusting MDRF Enterprises with your appraisal.
Every situation is different, and my goal is always to help clients understand the process, answer their questions, and provide clear, transparent information so they can make confident decisions. I'm especially pleased to hear that the pricing and expectations discussed during our initial conversation were exactly what you experienced throughout the appraisal.
Your recommendation means a great deal to us. It was a pleasure working with you, and I truly appreciate you taking the time to share your experience. If I can ever assist you again with a firearm appraisal, collection, or related questions, I'm always happy to help.
Thank you again for your trust and your kind words.
— Drew McDermott
MDRF Enterprises
Scott Schilling6 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Thank you, Scott. We truly appreciate your kind words. Our goal is to make every transaction straightforward, professional, and fair from beginning to end. Thank you for trusting MDRF Enterprises, and we wish you a smooth and speedy recovery.
Daniel Scott Hogberg13 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Drew made a difficult process very easy. I was selling my late father’s firearms, ammo, and knives, and he handled everything with professionalism, patience, and respect. He was straightforward, fair, and made sure I understood the process from start to finish. I really appreciated how smooth and low-stress he made it during a situation that was personal for me. Highly recommend MDRF Enterprises.
Response from the owner · 3 months ago
Thank you, Dan for taking the time to share your experience. We know that handling your dads collection was about much more than the firearms & knives themselves, and we're grateful you all trusted us during such a personal time. It was our privilege to help make the process straightforward and low stress while ensuring you understood your options every step of the way. Thank you again for your recommendation, and we wish you and your family all the best.
Richard Humphrey3 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Had a very good experience with Drew and his sidekick Kenny,could not have had a better experience very considerate and understanding pair i would recommend them highly. Rich
Response from the owner · 4 months ago
Thank you, Rich. We truly appreciate your continued trust and the opportunity to help. Every situation is different, and we always strive to make the process as straightforward and comfortable as possible. Kenny and I enjoyed working with you and are grateful for your recommendation. Thank you again for your kind words and support.
CJ5 reviewsiTotal number of Google reviews CJ has written across all businesses on Google Maps, not just this one.
Great place to do business. Amazing service, easy & fast. Drew went out of his way to help me. Fair
prices. Thanks again.
Response from the owner · 4 months ago
Thank you for the kind words, CJ. We appreciate the opportunity to help and are glad the process was easy and straightforward for you. Our goal is to provide fair evaluations, clear communication, and a professional experience from start to finish. Thank you for choosing MDRF Enterprises and for taking the time to share your experience.
