Cosmetic dentist · Carrboro, NC · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%82+23.2Replies to reviews 8%44+3.6Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 40 dentistsiPosition by Experts Score among all companies we track in this category. · better than 15%
4.9★★★★★807 Google reviews · 12 photos
96%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviews for Meadowmont Dentistry highlight a strong reputation for professional, friendly staff and punctual appointments, with many patients praising the quality of clinical care and clear communication during treatments. However, a significant portion of negative feedback focuses on unexpected out-of-network billing discrepancies and perceived aggressive upselling of expensive procedures, which some reviewers described as misleading or dismissive when addressing cost concerns.
Google rating: 4.9 out of 5 from 807 reviews (96% five-star).
Reviews on this page: 807 Google reviews (582 with written comments, 3 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: October 27, 2026.
Service: Dentist serving Carrboro, North Carolina.
Data from Google, last updated October 28, 2026.
Score profile vs other dentists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Meadowmont DentistryDentists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Meadowmont Dentistry: 90/100 on this factor. Category median: 96.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Meadowmont Dentistry: 82/100 on this factor. Category median: 95.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Meadowmont Dentistry: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Meadowmont Dentistry: 44/100 on this factor. Category median: 36.C
44
Bar = this company · dark tick = category median.
Star ratings
807 Google reviews we collected
4.9of 5
5 stars77296%
4 stars132%
3 stars40%
2 stars40%
1 star142%
Praise vs complaints
Phrases our text analysis found in 582 written reviews
96%praise
Praise76696%
Complaints284%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude34944%
Quality & results14518%
Would recommend11514%
Speed & response8310%
Communication476%
Honesty & trust344%
Price & value213%
What customers talk about
We read 582 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff are all friendly, efficient and professional & clearly make their patients' care a priority.”
“Unprofessional and unimpressed.”
“Dr Wilson, Nikki and the team always deliver a great experience.”
“…t attempting my root canal; however, he actually weakened my already damaged tooth during his prolonged attempt.…”
“The entire team is wonderful, and I highly recommend all of them”
“Similar to other reviews on here that you'll see, (that are not 5 stars and are all the way at the bottom because of how they filter the reviews), I a…”
“Each visit always on time, staff and doctor doing great job caring of my teeth and mouth health.”
“They explained everything clearly and covered every detail.”
“Finding a dentist who is not only highly skilled but also ethical, honest and genuinely compassionate can be overwhelming.”
“This conduct is unacceptable and suggests deceptive or fraudulent billing behavior.”
“They are experts and work hard to bring us state of the art care at affordable prices.”
“TL;DR hygienist ripped off a securely attached crown on 7/14.”
People customers mention
Wilson140 reviews
Winokur44 reviews
Suzanne22 reviews
Nikki15 reviews
Corey13 reviews
Hill11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLeah9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★
This practice is out of network for MetLife Dental. When I asked them if they took my insurance they said yes. Now, for a cleaning and routine X-rays which should have the cost $25 deductible, I just paid $70.
Response: My frustration is with your practice not my insurance coverage. By phone, no one ever said…
KKelly8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
This dentist office is fantastic. The customer service and the quality of care, you can't beat these guys. A1 in my book.
RRosemaryLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
This office is top-notch. The staff are all friendly, efficient and professional & clearly make their patients' care a priority.
TTomasz5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
This office is the best. Each visit always on time, staff and doctor doing great job caring of my teeth and mouth health.
JJim3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I just had a dental cleaning at Meadowmont Dentistry and had a wonderful experience. My hygienist, Nikki, was incredibly thoughtful, considerate, and paid close attention to every detail. She made me feel completely comfortable throughout the entire cleaning, and I feel great. Highly recommend!
JJillLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Meadowmont Dentistry is excellent. Everyone is very professional but also very kind and patient. Highly recommended
This practice is out of network for MetLife Dental. When I asked them if they took my insurance they said yes. Now, for a cleaning and routine X-rays which should have the cost $25 deductible, I just paid $70.
Response: My frustration is with your practice not my insurance coverage. By phone, no one ever said that the practice was out of network. I have spoken at least twice directly with the office about this matter and have gotten literally silence on the other end of the phone.
Response from the owner · 6 days ago
We are sorry to hear about your frustration regarding your insurance coverage. At Meadowmont Dentistry, we take pride in being transparent with our patients about our out-of-network status, which is also clearly stated on our website.
When we say we "take" your insurance, this means we are happy to accept your insurance information, file claims on your behalf, and help you utilize your available benefits. However, accepting and filing insurance does not mean we are an in-network provider. We make every effort to communicate this distinction to our patients.
We understand that insurance can be confusing, as coverage and out-of-pocket expenses vary depending on each individual's plan. Our goal is never to mislead anyone, but rather to provide quality dental care while helping patients maximize their insurance benefits.
We value all feedback and welcome the opportunity to address any concerns directly with our office.
K
Kelly Reese8 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
This dentist office is fantastic. The customer service and the quality of care, you can't beat these guys. A1 in my book.
Response from the owner · 8 months ago
Thank you so much for the amazing review! 🌟
We truly appreciate your “A1” rating — that means a lot to our team! Providing top-notch customer service along with high-quality dental care is exactly what we strive for every single day.
Thank you for trusting Meadowmont Dentistry with your care. We’re so grateful to have you as part of our dental family and look forward to seeing you at your next visit! 💙
R
Rosemary SaundersLocal Guide · 17 reviewsiTotal number of Google reviews Rosemary has written across all businesses on Google Maps, not just this one.
Dr Wilson, Nikki and the team always deliver a great experience.
Response from the owner · 2 weeks ago
Thank you so much for your kind words! We’re thrilled to hear that Dr. Wilson, Nikki, and the rest of our team consistently provide you with a great experience. We truly appreciate your continued trust in Meadowmont Dentistry and look forward to seeing you again!
T
Tomasz Zola5 reviewsiTotal number of Google reviews Tomasz has written across all businesses on Google Maps, not just this one.
This office is the best. Each visit always on time, staff and doctor doing great job caring of my teeth and mouth health.
Response from the owner · a year ago
We’re so glad to hear that your visits have been on time and that our team has been able to take great care of your oral health. We truly appreciate your kind words and your trust in us. Looking forward to seeing you at your next appointment!
J
Jim Chang3 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
I just had a dental cleaning at Meadowmont Dentistry and had a wonderful experience. My hygienist, Nikki, was incredibly thoughtful, considerate, and paid close attention to every detail. She made me feel completely comfortable throughout the entire cleaning, and I feel great. Highly recommend!
J
Jill LouvLocal Guide · 24 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Meadowmont Dentistry is excellent. Everyone is very professional but also very kind and patient. Highly recommended
Response from the owner · 3 weeks ago
Thank you so much for your kind words and recommendation! We’re so happy to hear that you’ve had such a positive experience with our team. Providing professional, compassionate, and patient care is incredibly important to us. We truly appreciate you choosing Meadowmont Dentistry! 🦷💙
J
Jed Cagas9 reviewsiTotal number of Google reviews Jed has written across all businesses on Google Maps, not just this one.
They are very friendly and kind.They explained everything clearly and covered every detail.
Response from the owner · 3 weeks ago
Thank you so much for your kind words! We’re glad to hear that you found our team friendly and that everything was explained clearly. We truly appreciate your feedback and are happy we could assist you!
