Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate the clinic five stars, citing attentive, knowledgeable therapists who provide personalized care and clear instructions for home exercises. Patients frequently note the professional, supportive atmosphere and the staff's ability to address specific physical concerns effectively. One low-star review criticized a therapist for ignoring patient feedback regarding pain and pushing through exercises, contrasting with the general praise for communication and empathy.
Data from Google, last updated November 13, 2026.
337 Google reviews we collected
Phrases our text analysis found in 242 written reviews
How often each topic comes up in the written reviews
We read 242 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kyle is knowledgeable Physical Therapist and easy to talk to.”
“I highly recommend NRH if you need real care and treatment.”
“Rebecca is a highly competent, passionate and committed professional who is incredibly thorough with her care.”
“She is efficient, responsive, and always quick to address any questions or problems that arise.”
“She listened to the details of my concerns (which I described to my best ability) and "interpreted" what I was saying, what it meant, what I was exper…”
“The professionalism, knowledge, efficiency, and genuine compassion of the staff go beyond my expectations, and I truly appreciate the care and support…”
“My biggest pet peeves is that you have changed the billing policy now I can’t afford therapy”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 337 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This is my go to place for O/P therapy whenever I have a need to go.
Thank you for your positive rating! We appreciate you choosing MedStar Health and taking the time to share your feedback. – MedStar Health Community Manager
Kyle is knowledgeable Physical Therapist and easy to talk to.
Thank you so much for your 5-star review, Patricia! Providing compassionate, high-quality care is always our goal, and it means a great deal to know we could support you during your visit. We’ll be sure to share your kind words with them. Thank you for your trust in MedStar Health, and we wish you continued good health! – MedStar Health Community Manager
I improved a lot with physical therapy
Thank you for your positive rating, Yohanes! We appreciate you choosing MedStar Health and taking the time to share your feedback. – MedStar Health Community Manager
Thus far I have had three physical therapy sessions with Rebecca Cunningham at the National Rehabilitation Hospital. Rebecca is a highly competent, passionate and committed professional who is incredibly thorough with her care. Her patience and empathy for my individual needs inspire me to put forth my best effort. Additionally, the atmosphere at NRH gives patients a highly positive perspective on recovery. Seeing the courageous hard work of other patients facing severe disabilities is incredibly motivating.
Thank you so much for your 5-star review, Sallie! Providing compassionate, high-quality care is always our goal, and it means a great deal to know we could support you during your visit. We’ll be sure to share your kind words with them. Thank you for your trust in MedStar Health, and we wish you continued good health! – MedStar Health Community Manager
I receive exceptional care.
Thank you for your positive rating, Wynese! We appreciate you choosing MedStar Health and taking the time to share your feedback. – MedStar Health Community Manager
Great therapist
We’re happy to know you had a positive experience, Danielle. Your feedback is appreciated, and we’re grateful you chose MedStar Health! – MedStar Health Community Manager
I can do a lot of things in a short period of time and it’s only because of my therapist
Thank you for your feedback, James! We're thrilled to hear that your therapist has made such a positive impact on your progress. We're glad we could be here for you when you needed us. Thank you for choosing MedStar Health! - MedStar Health Community Manager
My experience with MedStar Neurorehabilitation Center has been exceptional. The professionalism, knowledge, efficiency, and genuine compassion of the staff go beyond my expectations, and I truly appreciate the care and support I have received. I especially want to recognize Janice Coles, my speech pathologist, who is terrific. Her knowledge, patience, and dedication have made such a positive difference in my care. I also want to recognize Nicole, who is exceptional at coordinating and maintaining appointments. She is efficient, responsive, and always quick to address any questions or problems that arise. I am very grateful to the entire MedStar Neurorehabilitation Center team for going the extra mile and making a real difference in my care. Thank you!
Thank you so much for your kind words, Eron! We're thrilled to hear that your experience exceeded your expectations. We're glad that our team made a positive impact on your journey. Thank you for choosing MedStar Health! - MedStar Health Community Manager
The facility is the best place I have ever been. Blessie, my therapist is amazing and she is a heaven-sent one. I would come back!
We love hearing about positive experiences like yours, Shanash! Thank you for sharing your feedback and for choosing MedStar Health. We’re committed to providing excellent care and are glad we could deliver that to you. – MedStar Health Community Manager
I was very satisfied with my work out and my therapist is really good at what she does.
Thank you for the kind words, Sharon —you made our day! It was our pleasure to support you, and we’re so glad you had a positive experience. We’ll be sure to share your compliments with our team. Thank you for choosing MedStar Health! – MedStar Health Community Manager
MedStar Health Physical Therapy at Irving Street - Neurorehabilitation Center on Google Maps →
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts