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Meg's Cleaning Services

Janitorial service · Rock Island, IL

4.7 ★★★★★ 130 Google reviews · 14 photos
92%five-star reviews
91%reviews answered by the owner
Oct 2026latest review

Meg's Cleaning Services at a glance

Google reviewers rate Meg's Cleaning Services 4.7 out of 5 based on 130 reviews, noting the owner responds to 91% of feedback. Customers frequently praise the team for punctuality, detailed communication, and thorough deep cleaning or move-in services at competitive prices. However, several low-star reviews criticize scheduling inconsistencies, including last-minute time changes, late arrivals, and incomplete work that required multiple follow-up attempts to resolve.

  • Google rating: 4.7 out of 5 from 130 reviews (92% five-star).
  • Reviews on this page: 130 Google reviews (95 with written comments, 1 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: October 18, 2026.
  • Service: Post Construction Cleaning serving Rock Island, Illinois.

Data from Google, last updated November 10, 2026.

Star ratings

130 Google reviews we collected

  • 5 stars11992%
  • 4 stars11%
  • 3 stars11%
  • 2 stars11%
  • 1 star86%

Praise vs complaints

Phrases our text analysis found in 95 written reviews

  • Praise16594%
  • Complaints116%

Topic share

How often each topic comes up in the written reviews

  • Quality & results5230%
  • Would recommend3218%
  • Staff & attitude3118%
  • Speed & response3118%
  • Price & value137%
  • Communication116%
  • Honesty & trust63%

What customers talk about

We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Excellent, thorough, professional, and in and out quickly.”
    “This is The Worst Cleaning “Service “ I have EVER used.”
  • “I’m very pleased with the service and would definitely recommend her services again.”
    “Going forward I will not use them for future deep cleans.”
  • “Megan and her team was very professional and made everything look and feel fresh a clean.”
  • “Meg and her crew did a great job, showing up on time and completing what was discussed .”
    “The day of the service they were late, and when we called Meghan said she was checking with the crew.”
  • “They did my move-out cleaning for a 1000 sqft apartment at an affordable price.”
    “Started off being the most expensive quote to get a cleaning done.”
  • “She is communicative, trustworthy, and they do a great job - I know I will be coming back to a clean house.”
  • “I couldn’t be happier with the job they did, and I would definitely recommend them to anyone looking for a reliable and thorough cleaning service!”

People customers mention

  • Meghan 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.7 ★★★★★ 130 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tom BarristerLocal Guide · 131 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent, thorough, professional, and in and out quickly. They always have me check to be sure everything is done to my satisfaction before they leave. I've been a customer of Meg's service for years. I highly recommend them.

Eve3 reviewsTotal number of Google reviews Eve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was excited to hire Meg and her team for my move-in cleaning after reading the many positive reviews. She was very responsive, professional, and communicative from the initial home walkthrough to the booking process. She took the time to discuss the areas I wanted prioritized, including all the kitchen appliances, vents, inside the windows, and cabinets, and provided a fair estimate. I agreed on the spot. The team was friendly and the home looked great at first glance, I was disappointed after a closer inspection. Several areas I specifically requested attention to, including the oven, vents, refrigerator, and stair entryway, were not fully cleaned or were cleaned around. The move-in clean was also completed in 2 hours, despite the website shows move in/move out cleaning block of 5 hours, while I understand that completing a job quicker than expected is a positive. I was expecting a more detailed cleaning service. I think Meg and her team would be a great fit for routine cleaning, as they were very nice, on time, and professional. However for a detailed move-in or deep cleaning service, I was disappointed that some of the requested areas were overlooked. Going forward I will not use them for future deep cleans.

Response from the owner · 3 weeks ago

Thank you for your feedback, if you'd like please call our office we do offer a free reclean if contacted within the 24 hour window. We value your feedback and def want you to be happy!

Emily Westfall3 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Meg and her team are wonderful! She is communicative, trustworthy, and they do a great job - I know I will be coming back to a clean house.

Response from the owner · a month ago

Thank you Emily ! We appreciate your business !

Sarah Hichborn3 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hired Meg for a deep clean with intention of ongoing cleaning on a regular basis for my home. Meg and her crew did a great job, showing up on time and completing what was discussed . Highly recommend

Response from the owner · a month ago

Thank you so much for your kind words and your business we appreciate it!

WILLIE JOHNSON2 reviewsTotal number of Google reviews WILLIE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Megan did an amazing job cleaning my home and paid great attention to detail. Megan and her team was very professional and made everything look and feel fresh a clean. I’m very pleased with the service and would definitely recommend her services again.

Response from the owner · 3 weeks ago

Awesome thank you ! We appreciate your business !

Julie WilliamsLocal Guide · 32 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend MEG’S CLEANING! They were right on time, professional, friendly, and did an absolutely amazing job. Three people came to clean my apartment, and when they were finished, it was the cleanest I think it has ever been! They paid attention to the details and left everything looking and feeling fresh and spotless. I had another company that was supposed to do my move-in cleaning, and unfortunately, their work was terrible. MEG’S CLEANING completely turned that experience around for me. I couldn’t be happier with the job they did, and I would definitely recommend them to anyone looking for a reliable and thorough cleaning service!

Response from the owner · a month ago

Thank you so much Julie for your kind words and we appreciate your business !

claire isbell3 reviewsTotal number of Google reviews claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Meg & her crew were amazing! She was quick to respond and get me on the schedule. She sent several updates as she was cleaning and I really appreciated that. They did an amazing job and even cleaned out the vents and cleaned light fixtures. They definitely went above and beyond and I will absolutely be using them again! Thanks again Meg & team! :)

Response from the owner · 2 months ago

Thank you Claire so much for your business and kind words !

Chase Braack2 reviewsTotal number of Google reviews Chase has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work and communication. Would recommend!

Response from the owner · 2 months ago

Thank you so much for your business !

Debbie McAllister14 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had Meg and team do an initial deep clean and are now using them monthly. They do a great job. Highly recommend.

Response from the owner · 2 months ago

Hi Debbie we appreciate your business and kind words !

Perry LuzwickLocal Guide · 24 reviewsTotal number of Google reviews Perry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I interviewed three house cleaning services. Two I found in Locals Love Us. The other was from Reddit, which was Meg’s Cleaning Services. Her service won, quite readily in fact. She’s on time or early, texts to confirm, and her crew performed an initial clean in an outstanding manner. Her service now cleans my house on a recurring schedule.

Response from the owner · 2 months ago

Thank you so much for the chance and your business !

Meg's Cleaning Services on Google Maps →

Business details