Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts
Customers frequently cite fast service, transparent pricing, and clear communication regarding vehicle issues, often noting that repairs were completed within the same day. The shop handles various tasks including oil changes, exhaust repairs, and diagnostic checks. However, a recurring criticism in lower-rated reviews involves allegations of unnecessary repairs, unexpected charges, and instances where recommended services were deemed fraudulent or incorrect by other shops.
Data from Google, last updated November 10, 2026.
783 Google reviews we collected
Phrases our text analysis found in 617 written reviews
How often each topic comes up in the written reviews
We read 617 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Randy and Christian were very professional and were able to service my car in a timely manner.”
“Rude staff and I never saw the pieces or what they did in the car they just wanted to make me pay things that were not cover in the insurance”
“Service was fast and the mechanic Justin showed me exactly where the leak was.”
“Price good staff slow and lazy”
“He fixed it within an hour with a new weld and I was on the road faster than I thought.”
“But when i got my car back it was worst then when i brought it.”
“I would definitely recommend this location to anyone looking for reliable automotive maintenance and repairs”
“Quick and easy services only , dont recommend visiting if you have a real mechanical issue.”
“Randy and the team were great — fast, honest service and a very fair price.”
“I feel like it was a over charge price was higher then the dealer no real advantage going there”
“Marco great service great communication get that man a raise”
“I appreciate their honesty, attention to detail, and excellent customer service.”
“FRAUDULENT CHARGES & DAMAGED VEHICLE.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 783 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Took my Mazda CX-9 for a potential exhaust leak. Service was fast and the mechanic Justin showed me exactly where the leak was. He fixed it within an hour with a new weld and I was on the road faster than I thought. Definitely recommend. Fair and transparent work and pricing.
Brought my 2026 Suburban in today for a full synthetic oil change and a new cabin air filter. Randy and the team were great — fast, honest service and a very fair price. In and out the same day. Highly recommend this Meineke in Jersey City.
Randy and Christian were very professional and were able to service my car in a timely manner. I highly recommend them 10/10!
Thanks for the kind words, Patience! We're glad to hear Randy and Christian provided such professional and timely service for your vehicle. We appreciate the recommendation!
Randy was very attentive and the whole crew helped fixing an old time coolant leak in my car. Highly recommended.
Randy Perez helped a lot great service 5 stars
Thanks for the shout-out, Jonathan! We're glad Randy provided you with such great service.
In my last visit this guys did a grate job by replacing a part of my car.No complaints at all.
Thanks for the feedback, Krasimir! We're glad to hear our team did a great job with your part replacement and that you're happy.
Randy and Jeff were incredibly helpful and honest. They had all the parts needed for my fix in stock and was able to get me in and out in the same day. Would go back to them for my next service.
Martin, we're so glad to hear Jeff took great care of you and your vehicle. It's always our goal to have the parts you need on hand and get you back on the road quickly. We appreciate you choosing us for your service needs and look forward to seeing you again.
So I had an exhaust issue, i didn't know where to go. I found the meineke shop . The customer service was great from beginning to end Randy was very informative about work and pricing, and I was very satisfied with Justin's work. I must say I found my go to guys for my vehicle needs... keep up the great work guys!
It's great to hear that you found your go-to shop for vehicle needs, Luis! We're glad Randy was able to provide you with all the information you needed regarding your exhaust issue and pricing. It's fantastic that you were satisfied with the quality of work Justin performed on your vehicle. We truly appreciate the kind words and look forward to seeing you again whenever you need us next.
Went there, today to have my catalytic converter fix. The manager filled me in with everything, introduce me to The Specialist named Justin show me what was wrong with my car. The Specialist Justin did a great job and fixed my car today. didn't think it was going to be done today but he did a great job and got it done. I will be going back in the future and do recommend anybody having problems with there car to go there.
Thanks for the great review, Lamont! We're really glad we could get your catalytic converter sorted out for you today. It's fantastic to hear that our manager and Justin were able to walk you through the process and get you back on the road sooner than you expected. We take a lot of pride in being transparent about the work we do, so I'm happy that Justin could show you exactly what was going on with your car. We appreciate the recommendation and look forward to seeing you again.
Great customer service, excellent work. Friendly employees and reasonable prices
Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts